I have bought a handful of rings from this company as of late (to try) and I have been nothing short of absolutely amazed when the orders arrived. The quality is great and does not stain your fingers... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
The quality of the Jewellery is superb, the rings I bought feel great, the stainless steel they use doesn't leave any green on your skin and they fit true to size. Highly recommend, will be buying fro... もっと見る
企業が回答しました
Perfect addition to my daily ring stacks. Great quality and elevates every fit. Bonus: my mystery piece, chain completes my bracelet stack.
企業が回答しました
Mi experiencia con Domno ha sido muy buena. Hice un pedido aprovechando la oferta que tenían de obtener 7 piezas por 110€. La calidad y el diseño de las joyas es genial, el único problema que encue... もっと見る
企業が回答しました
企業情報
当該企業による記述
WELCOME TO DOMNO. We run on good energy, community and a love for the process - always with the goal of helping you find pieces that speak to you 🗣️ What began as Domno Vintage, selling one-off vintage finds, has evolved into our own jewellery line as well as an ever growing collection of graphic tees, with new products always pending 🚀 We have now officially rebranded to DOMNO. and have now stopped selling vintage clothing completely!
連絡先
Unit 5, Precision 4 Business Park, Styles Close, ME10 3FZ, Sittingbourne, 英国
- hi@domno.com
- domno.com
4.7
優良
719件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 75％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thank you DOMNO.
My experience was quite pleasant. The DOMNO team has a great dynamic in responding very promptly & ensuring care of their customers. I had a concern wear a ring watch had broken after a short period of time, and in no time did the team respond quickly to send out a replacement. I look forward to purchasing more soon.
2026年5月20日
自発的なレビュー
DOMNO. からの回答
Hi Jet,
Thanks so much for taking the time to leave such a lovely review!
We're sorry your ring watch developed a fault, but we're really glad we could get a replacement out to you quickly. It means a lot to hear that you had a positive experience with our team!
We really appreciate your support and can't wait to have you back with us again soon 🥳
Big love,
Team DOMNO.
Brilliant communication
Brilliant communication, on time shipping and amazing quality jewellery. Can’t wait to see the next drops!
2026年5月25日
自発的なレビュー
DOMNO. からの回答
Hi Felicia,
Thank you for your kind review!
We really appreciate your support and can't wait to share everything we have planned for the upcoming summer months. There are some exciting drops on the way, so stay tuned 😎
Big love,
Team DOMNO.
Amazing customer service
Amazing customer service, the team really put their hearts in to what they do. I have bought from them multiple times now and I cannot fault them for any of it. The first jewellery brand I’ve bought from multiple times because of the quality of their work.
2026年5月22日
自発的なレビュー
DOMNO. からの回答
Hi Emma,
Thank you so much for such a lovely review 😁
We're very grateful for your continued support, it means a lot to us! We put a lot of love into what we do, so hearing this really makes our day!
We can't wait to welcome you back again soon, as we've got some exciting new pieces dropping over the summer months! ☀️
Big love,
Team DOMNO.
Mai più
Servizio cliente molto presente e gentile. Ho acquistato un articolo da 29€ + 10€ di spedizione. Arrivato in Italia avrei dovuto aggiungere 17€ di dogana. Restituito al mittente dopo due mesi mi sono stati restituiti solo 29€. Tenetene conto...
2026年5月22日
自発的なレビュー
DOMNO. からの回答
Hi Marilia,
We're sorry to hear you're disappointed with your experience.
As explained in our emails, we offered a contribution toward resolving the issue, but you chose to refuse the parcel, which was entirely your right. We can only apologise for the customs charges applied by Poste Italiane, as these fees are outside of our control.
Unfortunately, we are unable to refund shipping costs for orders rejected due to customs fees.
We're sorry that your experience with DOMNO. did not meet your expectations.
Best regards,
Dom
Founder @DOMNO.
Incredible experience from start to finish.
Incredible experience from start to finish. Originally, I went to order the 7 for £70 but it wasn’t working due to a temporary deal overriding it - but Dom quickly fixed it. I ordered, and dispatch/delivery was incredibly quick. Great pieces and great quality. I sent a few bits back, return process was seamless and my refund was very quick. So, I ordered more. I found they were incredibly focused on not only great products, but the customer experience. I will be ordering again!
2026年4月2日
自発的なレビュー
DOMNO. からの回答
Hi Dan
This is such an amazing review to read, thank you! 🙌
We’re really glad Dom was able to get the offer sorted for you and that everything from dispatch to delivery was quick and smooth!
We love that you’ve already come back for more, that’s the best compliment we could ask for 🥳
Big love,
Team DOMNO.
Would definitely recommend <33 I…
Would definitely recommend <33 I ordered six pieces and I love every single one of them. The shipping to germany was so fast, I think it was 4 days, they must have send it right away. Really unique pieces with a very nice style and I‘m really impressed by the details on the jewelry as well. Keep it up, best of luck <3
2026年3月13日
自発的なレビュー
DOMNO. からの回答
Hi Cece!
Thank you for this amazing review! ❤️
We’re so happy to hear you’re loving all six pieces and that they arrived so quickly in Germany, we do try our best to get orders out as fast as possible!
It means a lot to hear you’re enjoying the style and details in the jewellery too. We really appreciate your support and kind words 🌟
Big love,
Team DOMNO.
Didn't receive my order, this is just a scam.
Didn't receive my order. Customer service is disgusting and completely ignores the customer. The entire amount was lost without me receiving any goods.
So beware, this is just a scam.
2026年1月27日
自発的なレビュー
DOMNO. からの回答
Hi Ling,
We’re very concerned to read this and find it extremely unusual to receive a second 1-star review on the same day describing a similar situation. We have checked our system and have no record of an order under the name Ling from the US.
We take accusations like this seriously and would genuinely like the opportunity to investigate. Please email us at hi@domno-vintage.com with your order details so we can look into this and resolve it.
Our website clearly shows the reviews we receive from verified customers, which reflects that we are a legitimate business and not a scam. Without any order information, we are unable to trace what may have happened.
Best regards,
Dom
Founder @DOMNO.
Overpriced and does not ship orders
Overcharges for the goods, does not ship as agreed. When the goods arrive, there is a lot missing and when you complain they say they will sort it out. After that you do not get any more contact with them, and you do not get any money back for the goods they failed to ship. It seems like the entire online store is based on tricking customers into paying for something they do not get.
2026年2月1日
自発的なレビュー
DOMNO. からの回答
Hi Hans,
We’re sorry to read your review, however we’re unable to find any record of a customer or order under the name Hans from NO in our system. This makes it very difficult for us to understand what may have gone wrong, and it is not an issue we have previously encountered.
Our customer service desk responds to all emails within 24 hours, so we’re concerned to hear that you feel you were unable to get a response.
Please email us at hi@domno-vintage.com with your order details so we can investigate properly and work to resolve this as quickly as possible.
Best regards,
Dom
Founder @DOMNO.
Doesn’t look like the pictures
Only two rings out of the jewellery bundle where any good the rest of the items don’t even look like the images online
Terrible experience
2026年2月7日
自発的なレビュー
DOMNO. からの回答
Hi Joshua,
I’m sorry to hear you were disappointed with parts of the jewellery bundle.
As mentioned in our email exchange, it’s a shame you felt the need to leave this review after we’d already been in contact and you’ve since used our returns policy to resolve the issue.
We haven’t previously received feedback about items not matching the images, so if there are specific rings you feel differed from expectations, that detail is always helpful for us to review.
Best regards,
Dom
Founder @DOMNO.
great customer service
I had some issues with customs and sizing, and they kindly sent me a replacement. Honestly, the customer service is outstanding, and the pieces are really unique! Thank you very much :)
2026年1月20日
自発的なレビュー
DOMNO. からの回答
Hi Anne,
Thank you so much for your kind words, we really appreciate you taking the time to share your experience.
We’re glad we could help resolve the customs and sizing issues for you, and it means a lot to hear that you’re happy with both the service and the pieces. Enjoy wearing them, and thanks again for your support.
Best regards,
Dom
Founder @DOMNO.
Don’t buy a mystery box from this…
Don’t buy a mystery box from this company. My son just got a mystery box for his Christmas gift and the sizes were wrong all too small, brands were none of the ones he said he liked and all 3 items had large very noticeable stains on them. Very disappointed kiddo on Christmas. I was going to exchange the items but shipping to England is so expensive over $100 so now just going to donate the items.
2025年12月25日
自発的なレビュー
DOMNO. からの回答
Please note: we no longer sell vintage mystery boxes; this was part of our previous company called Domno Vintage.
Great customer service and quality of item!
The brand really stays in touch with you whilst they’re in the process of shipping your item which is always reassuring that the item will come in great condition and quality! Only thing that stops me from giving a 5 star is that when ordering a pendant, the details about the chain isn’t very clear but still happy with the item.
2025年12月2日
自発的なレビュー
DOMNO. からの回答
Hi Rohan,
Thank you so much for your review!
We also really appreciate your feedback about the pendant chain details, that’s really helpful and we’ll look into making this clearer going forward 🙌
We’re happy you’re still pleased with your order and hope to see you again soon ☺️
Big love,
Team DOMNO.
Great customer service.
Great customer service. The jewellery is very good value for money and doesn't tarnish or rust etc. Highly recommend
2025年12月8日
自発的なレビュー
DOMNO. からの回答
Hi Ayan,
Thank you so much for the great review! 🙌
We’re really glad you’re happy with both the quality and value of the jewellery!
We really appreciate the recommendation and your support, it means a lot to us ☺️
Big love,
Team DOMNO.
Experiència fatal, timo
Experiència fatal, pedí una reloj anillo que nunca llegó, y puse de “extra” la cajita de regalo, al final pagué 20€ por una caja + portes + aduana = estafa
2025年11月28日
自発的なレビュー
DOMNO. からの回答
Thank you so much for the lovely review! ❤️
We’re really happy to hear you’re loving the quality and that our customer service has been great for you, that really means a lot to the team 😊
We truly appreciate your support and hope to see you again soon!
Big love,
Team DOMNO.
Attention aux frais de douane en supplément !!
Bijoux commandés sur ce site anglais pour une livraison en France.
J'ai dû m'acquitter de 30 euros de frais de douane supplémentaires à la poste pour pouvoir retirer mon colis.
Attention aucune info à ce sujet n'est mentionnée lors du passage de la commande. L'info se trouve dans les politiques d'expédition en bas de page. Il n'y a pas d'accords commerciaux de ce site basé au Royaume Uni avec l'Europe donc les commandes sont soumises à des frais de douane. Attention !
Je n'ai certainement pas été assez vigilante mais il me semble que Domno pourrait communiquer sur le sujet lors du passage de la commande.
Je ne renouvellerai pas l'expérience.
2025年9月29日
自発的なレビュー
Best vintage company
Website was super easy to use, and the hoodie came quicker than expected. And was in great condition, been looking for one just like this for so long thanks Domno
2025年4月4日
自発的なレビュー
My first vintage mystery box
My first vintage mystery box, I didn’t get the best outfit I’d hoped for, but that’s the game you play with a mystery box. The actual cost of the clothing items I received does seem fair compared to what I paid for the mystery box, I can’t complain about that, it’s moreso the outfit itself as I received a pair of blue jeans and a plain baby blue sweatshirt, it’s very basic and I was expecting something more obviously vintage and stylish. The clothes I received did not smell great at all and required washing instantly, which I imagine most would do with 2nd hand clothes anyway but wasn’t a great first impression when opening the package, I did also pay for an additional mystery item which ended up being a fairly basic neck chain with a pendant of a mobile phone on it 😂 so overall fairly disappointed but again, that’s the risk.
2025年2月27日
自発的なレビュー
DOMNO. からの回答
Hi JC,
Thanks for the feedback, I really appreciate it! I get that mystery boxes can be a bit of a gamble, and we do aim to put together strong outfits but sometimes the pieces might not be quite what you were hoping for. We’d be more than happy to arrange a return and swap out some items for something more suited to your style.
We do wash every item before it leaves our warehouse, but I hear you on the first impression, we’ll take that on board. As for the mystery item, it can be clothing, accessories, or jewelry, and this time you got jewelry!
Let me know how you’d like to proceed, and we’ll get it sorted.
Thanks again!
Dom
Leider keine gute Erfahrung gemacht.
Ich hatte am 21.05.2024 eine größere Bestellung bei Domno aufgegeben (2x Hosen, 2x Pullover, insgesamt 164 €). Am 22.05. kam die Versandbestätigung, aber danach ging bei DPD nichts mehr voran. Am 29.05. musste ich den Kundenservice kontaktieren und habe dann erfahren, dass mein Paket „anscheinend“ verloren gegangen ist. Mein Geld habe ich zwar erstattet bekommen, aber die Pieces waren einmalig. Echt schade, dass Domno nicht versucht hat, das Paket zu finden oder nachzuverfolgen. :/
Meine zweite Bestellung vom 23.05. (2x kurze Hosen) kam immerhin an, aber die Farben und der Stoff waren komplett anders als erwartet, das war enttäuschend. Noch dazu kamen unerwartete Extrakosten von 25€ Zollgebühren bei der Abholung im DPD-Shop. Also habe ich 30 € für die Hosen, 8 € Versand und 25€ Zoll gezahlt. 63€… dafür, dass die Hosen mir nicht mal richtig gefallen. Hat sich für mich leider überhaupt nicht gelohnt.
Leider werde ich hier nicht mehr bestellen. Schade, dass mit DPD verschickt wird. Meine Erfahrungen damit sind einfach nicht gut. DHL auf die eins!! ☝🏻
2024年6月7日
DOMNO. からの回答
Hi Nicole,
I’m really sorry to hear about your shipping experience. Lost parcels with DPD are extremely rare, and once shipped, it’s out of our hands. That said, we did process your refund and apologise for the inconvenience. We do offer a DHL shipping option, which is more reliable but comes at a slightly higher cost.
Regarding EU customs, the process is managed on the receiver’s end and doesn’t always cause delays, but it sounds like you had some bad luck this time. Hopefully, future orders won’t have the same issue!
As for your second order, we’re really sorry that the colour and material of the bottoms didn’t match expectations. You’re absolutely welcome to return them, and we’d be happy to assist with that.
Thanks!
Dom
Didn’t read note
Ordered 9 piece mystery jewellery box, came in decent time.
I asked for mainly rings but they only sent 3 and 6 chains, I would have just ordered a ring bundle if I knew they would ignore my note.
The products themself seem like decent quality though.
2025年2月13日
自発的なレビュー
DOMNO. からの回答
Hi Liam,
I'm so sorry to hear that! We felt as though 3 rings could be enough when combined with some bracelets, chains and pendants.
If you'd like to email us: hi@domno-vintage.com and we will send across a couple of rings on the house!
Thanks,
Dom
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