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Dorset Nursing Supplies レビュヌ 

371
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TrustScore 5段階評䟡の5

4.8

医療甚品店
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5぀星のうち5の評䟡

My request was handled promptly and efficiently. I was kept informed right through the process and delivery was also fast. So well done dorset Nursing Supplies. Unfortunately I am less pleased with t... もっず芋る

5぀星のうち5の評䟡

Very quick and efficient service as always. These goods are excellent value for money and they make a big difference to health when people bring nasty viruses into the house. I used Clinell wipes when... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Using parcelforce!! Atrocious service.. I have amended my review to reflect Dorset nursing supplies, however parcel force who deliver??? Whilst they communicated their attempts at the delivery. No... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I like to order by phone, and I’ve found the Dorset Nursing Supplies staff really friendly, knowledgable and helpful. On the one occasion when an order went missing (got caught in Christmas post),... もっず芋る

䌁業が回答したした

䌁業情報

  1. 医療甚品店
  2. ゚ンゞニア
  3. 医療機噚提䟛業者

圓該䌁業による蚘述

Dorset Nursing Supplies is a family owned business and an established and well-respected medical supply company within the NHS and the care industry. We have been a provider of medical supplies, medical equipment and incontinence supplies since 1985. We also provide our engineering services where we will fix and repair any medical equipment such as hoists, beds and much more. Our store is based in Bournemouth, Dorset, however we deliver worldwide so everyone can enjoy our amazing deals! When an order is placed from within the UK we aim to deliver it by the next day (subject to stock availability). We are happy to hear any and all reviews so we can keep our standards high! Thank you!

連絡先

4.8

優良

TrustScore 5段階評䟡の5

371件のレビュヌ

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4.8

すべおのレビュヌ

(371)

過去12か月のレビュヌ数: 56件

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5぀星のうち5の評䟡

Excellent

Excellent. It was the cheapest price I could find for the item I wanted to buy, and the delivery was excellent. My wife’s cushion arrived the next day. This company is highly recommended and I will use again.

2024幎8月29日
Dorset Nursing Supplies ロゎ

Dorset Nursing Supplies からの回答

Thank you for your kind review Joanne, we're really glad to hear everything went smoothly! Thank you for choosing Dorset Nursing Supplies.

5぀星のうち5の評䟡

Easy to use website

Easy to use website, next day locally is a great service, I work so have specific days off, delivery team friendly and packaging discreet, fabulous customer service

2024幎8月21日
Dorset Nursing Supplies ロゎ

Dorset Nursing Supplies からの回答

Thank you for your kind review Simon, we really appreciate it! DNS

5぀星のうち5の評䟡

Disappointing product but great customer service

Updated: I ordered an item from them which was unsuitable and very disappointing. However, after reaching out to them they offered to fully refund my purchase and pass on the concerns to the manufacturer.

2024幎8月5日
Dorset Nursing Supplies ロゎ

Dorset Nursing Supplies からの回答

Good afternoon,

We would like to improve this situation for you as we do not like our customers to be unhappy with the service. I cannot find any correspondence regarding your order so I presume you requested your refund over the phone? If you know who you spoke to, please can you confirm this.

For this product (Clinell Disinfection Wipes - 2% Chlorhexidine in 70% Alcohol
), Amazon sell the exact same product for £13.95, we sell ours for £6.35 which is more than double in price. If your issue is a manufacturing problem, Amazon would experience the same problem as they are all sourced from the same manufacturer. Can you please confirm what was wrong with the product?

We will always offer a full refund on the product purchased, provided it is in a new and resalable condition.

Regarding the returns cost, it is within our terms and conditions that returns are at the customers cost, which is a common practice for smaller businesses. However, if the product was faulty, we would cover the costs of the return, or send out a replacement. Please kindly contact us to let us know what the issue was and we can look to resolve this for you.

Kind regards,
Dorset Nursing Supplies

5぀星のうち3の評䟡

Quick delivery

Quick delivery, item as described and good quality.
However, did not email the promised paperwork

2024幎8月13日
Dorset Nursing Supplies ロゎ

Dorset Nursing Supplies からの回答

Hi Warren, thank you for your review, we appreciate it! We apologise you did not receive the paperwork, we have sent this over to you this morning. Kind regards, DNS

5぀星のうち2の評䟡

Communication not good

Communication not good. Just generic emails telling you order received. Next one sent. No mention as to when item will be delivered. Had to return item at a cost of £16 even though the item (a pressure cushion) cost in excess of £150.

I will not be purchasing again, too much uncertainty as to what is happening.

2024幎8月5日
Dorset Nursing Supplies ロゎ

Dorset Nursing Supplies からの回答

Hi Annie,

We appreciate all feedback we get. Looking at your order, we sent you an email at each stage when it was placed, processed and dispatched. Your details were also entered into the tracking system through Parcelforce to email and text you a delivery slot when it was booked.

Your item was was sent out and delivered within 48 hours of you placing the order. (order was placed after next day cut off). It is also in our terms and conditions that if an order is returned it is at the expense of the customer.

We're sorry to hear you weren't completely satisfied, we always strive to do everything we can do keep communication open and informative.

Dorset Nursing Supplies

5぀星のうち5の評䟡

Brilliant!08

Helpful, rapid therapeutic equipment repair - turnaround (1 Hour!). I have used this company before with excellent results. Repair took longer last time as awaited suitable parts. Even offered pick up and return.

2024幎8月8日
自発的なレビュヌ
Dorset Nursing Supplies ロゎ

Dorset Nursing Supplies からの回答

Thank you for the review! We are glad to hear you have had good experience's with us! :)

5぀星のうち5の評䟡

Very quick and efficient service as


Very quick and efficient service as always. These goods are excellent value for money and they make a big difference to health when people bring nasty viruses into the house. I used Clinell wipes when a relative's whole family was down with Norovirus and I didn't catch it, despite cleaning up after everyone for four whole days. I wiped every door handle, light switch, the toilets etc all the time and it worked.

2024幎8月5日
Dorset Nursing Supplies ロゎ

Dorset Nursing Supplies からの回答

Happy to hear you stayed safe! Thank you for the review :)

5぀星のうち5の評䟡

Extremely grateful

The pads are vital to me.
Packing was first-class.
I could only find the pads on your site;
They weren't on Amazon.
Your price is remarkably modest.

2024幎7月29日
Dorset Nursing Supplies ロゎ

Dorset Nursing Supplies からの回答

Thank you for your kind review Richard, we're really glad to hear you're happy with the service!

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