Dotty Bingo レビュー 

Dotty Bingo からの回答

2025年10月18日

Hey Ry,

Thank you so much for taking the time to provide Feedback.

We are truly delighted that Savannah was her usual amazing self & assisted you accordingly. Your lovely words will be passed on to her! Should you ever require assistance please feel free to contact our Professional Support Team anytime!

Kind regards

Team Dotty

Dotty Bingo からの回答

2025年10月18日

Hey Pedros,

Thank you very much for taking the time to provide a review. Delighted that Raluca was helpful and provided you with a great service during your Live Chat contact.

Your Feedback will be passed along to her.

Kind regards

Team Dotty

Dotty Bingo からの回答

2025年10月18日

Hello Suzy,

Thank you so much for taking the time to provide Feedback, as always it is greatly appreciated.

So pleased that Rachel was her usual kind & helpful self. We will pass on your sweet words to her!

Kind regards

The Dotty Bingo Team

Dotty Bingo からの回答

2025年10月13日

Hey Lee,

Thanks you for taking the Time to provide Feedback. It is always appreciated.

So pleased that our Support Team were able to resolve the Bonus issue for you in a good response time! Remember that they are available 24/7, should you ever require assistance.  Thank you.

The Dotty Bingo Team

Dotty Bingo からの回答

2025年10月13日

Hi Stephanie,

Thank you so much for taking the time to leave such a lovely review.

Delighted that you have had a great experience & long may it continue! Your kind words of how helpful Gael was will also be passed along. Thank you.

Kind regards

Team Dotty

Dotty Bingo からの回答

2025年10月11日

Hey Joanne,

We are so sorry to hear that you have not had much luck this week. Kindly be advised that our Payout Rates have not changed. It can be upsetting when you do not win as you have previously. We understand why you are disappointed.

Here at Dotty Bingo, we really do hope that you return to your winning ways soon. As always, Feedback is greatly appreciated, should you wish to discuss your concerns further, please feel free to reach out to our Professional Customer Support Team. They may be contacted on Live Chat or by Email 24/7. Thank you.

Kind regards

Team Dotty

Dotty Bingo からの回答

2025年10月10日

Hello Maureen,

Delighted that our Support Team could assist you in how Wagering & Bonuses works.  We truly appreciate you taking the time to provide Feedback.

Should you ever have a question or query, please note that our Customer Support Team are available 24/7 to assist. Thank you.

Kind regards

Team Dotty

Dotty Bingo からの回答

2025年10月11日

Hi Emz,

Absolutely delighted that you also find Gael a legend & really helpful. Your kind words are greatly appreciated, as is you taking the time to post a review,

Should you ever require assistance, just pop on & Chat with Gael or any of our Customer Service Team!

Regards

The Dotty Bingo Team

Dotty Bingo からの回答

2025年10月10日

Hello Philip,

We are so happy that you are a member of the Site.

Thank you for providing feedback. Delighted that Gael was very helpful and assisted you in a timely manner.

Kind regards

Team Dotty

Dotty Bingo からの回答

2025年10月10日

Hey Rohith,

Thank you so much for your lovely review. Delighted that Teresa helped to resolve your issue in a timely manner & provided good customer support.

Remember, that our Customer Support Team are on hand 24/7 to assist with any query that you may have! Thank you.

The Dotty Bingo Team

Dotty Bingo からの回答

2025年10月10日

Hello Victoria,

Many thanks for taking the time to provide Feedback.

We are truly thrilled that you have won a few times, well done & long may your winning streak continue!

Delighted that Teresa was her usual helpful self, we will pass along your appreciation to her. Thank you.

Team Dotty

Dotty Bingo からの回答

2025年10月7日

Hi Karen,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your withdrawal took longer than expected and that your experience with our support team wasn’t as helpful as it should have been. That’s certainly not the level of service we aim to provide.

To clarify, Visa debit withdrawals usually take around 30 minutes once they’ve been processed on our end, but the total time can sometimes vary depending on your bank’s processing times or other external factors. We completely understand how frustrating it can be to wait, and we’re continuously working on ways to make the withdrawal process even faster and smoother.

We also appreciate your comments about our support team, and we’ll make sure your feedback is shared internally so we can ensure a more personalised and proactive approach in the future.

Thank you again for bringing this to our attention — your feedback truly helps us improve.

Kind regards,
Dotty Bingo

Dotty Bingo からの回答

2025年10月6日

Hi Jessica,

Thank you for your lovely feedback. We're so glad you had a positive experience with our friendly team member, it means a lot to us!

Regards,

The Dotty Bingo Team

Dotty Bingo からの回答

2025年10月4日

Hi Bev,

We are really pleased that you rate Jessica as highly as we do, she frequently goes above and beyond & is a valued member of our Team.

Thank you so much for your kind words, we will pass them along to her.

Kind regards

The Dotty Bingo Team

Dotty Bingo からの回答

2025年10月4日

Hello John,

Many thanks for your lovely review.

Delighted that Gael was polite and efficient when assisting with your query, and we really appreciate you taking the time to pass on the Feedback.

Kind regards

The Dotty Bingo Team

Dotty Bingo からの回答

2025年10月4日

Hey Just Me,

Thank you very much for taking the time to provide Feedback, we greatly appreciate it.

So pleased that James resolved your issue in no time and that he was polite. Feel free to contact our Support Team anytime that you have a query or question, we are available 24/7!

Kind regards

Team Dotty

Dotty Bingo からの回答

2025年9月29日

Hi Simone,

We’re really sorry to hear about your disappointing experience, and we completely understand how frustrating it must have felt to lose your bonus this way. We always want our players to enjoy their time with us, so it’s upsetting to know that this wasn’t the case for you.

Bonuses do come with expiry dates, and we know it can be really disappointing if the timing doesn’t work out. That said, we never want you to feel let down or left in the dark.

We’ll be reaching out to you directly via email to take a closer look at your account and see how we can help make this right. Please keep an eye on your inbox — we’d love the chance to turn things around for you.

Thank you for sharing your feedback, and we hope to restore your trust.

Kind regards,
Dotty Bingo Team

Dotty Bingo からの回答

2025年10月2日 に更新

Hi Sophie,

Thank you for leaving your feedback. We’re very sorry to hear about your experience and completely understand how frustrating this must feel.

We’d really like the opportunity to look into this for you, but unfortunately we haven’t received your account details through TrustPilot. If you could reach out to our support team directly with your information, we’ll be able to review your account in detail and provide you with a clear explanation.

Please rest assured that all our games are random and independently tested for fairness, but we’d love to check your case specifically so we can address your concerns properly.

Kind regards,
Dotty Bingo

Dotty Bingo からの回答

2025年9月29日 に更新

Hello Cathy,

Thank you so much for taking the time to share your experience, and for being with us for such a long time. We’re really sorry to hear you feel this way. We can completely understand how frustrating it must be when your play doesn’t feel as smooth as it used to, especially after some great wins.

Please know that any limits applied are never about disliking player wins — we truly celebrate when our players have a good run! The adjustments you’ve mentioned are usually linked to our commitment to responsible gaming and compliance requirements, which sometimes mean certain restrictions need to be applied.

That said, we’d love the chance to look into your account specifically and explain exactly what happened, as well as see if there’s anything we can do to make things clearer for you. Our team will review your account and reach out to you shortly to go over the details together.

We really value your loyalty over the years and hope we can rebuild your trust.

Warm regards,

Team Dotty

Dotty Bingo からの回答

2025年9月25日

Hi Michelle,

Thank you for your kind words. We're pleased to hear you found our service helpful, and we're always here should you need further assistance.

Regards,

The Dotty Bingo Team