I am really disappointed. The unit stopped working right before an event where I planned to use it. This is now the third Doxy product I have purchased over the years, and unfortunately they seem... ãã£ãšèŠã
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It would be great if you had EU warehouse or at least provided clear information about additional costs like customs duties and 23% VAT. I got caught off guard by these extra charges, and it would h... ãã£ãšèŠã
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I received a great discount which was a no brainer in buying another Doxy. We're all feeling the pinch. It's a straightforward website, easy to navigate and a much bigger choice than years gone by... ãã£ãšèŠã
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The product it selfe is an amzong tool. But getting it New, and payed in a Premium price. Getting it allready scratched up-out of the box- was a disappointment in some degrees at first. But a really... ãã£ãšèŠã
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Please note: The reviews currently shown on this page relate to products manufactured and distributed by CMG Leisure Ltd, the former licensee of the Doxy brand. CMG Leisure Ltd went into administration in August 2025. Doxy is now under new ownership and management with Doxy 2.0 Ltd, an independent, self-funded company dedicated to rebuilding the brand and bringing production back stronger than ever. New, re-engineered Doxy products will launch in February 2026, designed and developed under the new Doxy 2.0 team. The Doxy Wand Massager remains recognised as Europeâs answer to the Hitachi Magic Wand â known for its deep, rumbly vibrations and precision engineering. The next generation continues that legacy, combining British design with upgraded materials, refined performance, and the same unmistakable Doxy power.
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Beeching Park, Kelly Bray Unit 8, PL17 8QS, Callington, è±åœ
- 00000000000
- info@doxymassager.com
- doxymassager.com
3.6
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Wouldnât bother say takes 6 days toâŠ
Wouldnât bother say takes 6 days to come yer 6 working days over 14 days as they donât work Fridays. Donât keep you updated contact customer service they donât reply cos they donât work certain days. When you complain itâs all your fault because itâs stated 6-7 days for delivery ordered 6th aug still not received confirmation when it be delivered. Poor customer service if you ask me. Can order of Amazon for next day delivery. Have one star because when I finally got a reply they issue a refund straight away which Iâll give credit for. There no reason they canât be delivered with in a few days. You really need to get some better management skills
2025幎8æ18æ¥
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Doxy die cast r
Very disappointed in the power of this product. Itâs advertised as âarguably the most potent wand ever createdâ but after using it I would advise others to save your money and just buy the magic wand brand. The magic wand brand is significantly more powerful at a fraction of the price. I bought the doxy wand on sale and the magic wand is still cheaper at full price.
Edit: as of today 8/9/25
After writing my original review I contacted customer service and they responded asking for video evidence which I provided. Then they asked for another video showing the product at full power on a hard surface to help indicate the power level which I sent and since then they have failed to respond. I resend the email 3 more times with no response. I am thoroughly disappointed and highly encourage other to stay away from doxy as I now believe they donât care about their customers. Their product is overpriced and underwhelming.
2025幎7æ10æ¥
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My new favorite vibrator
Great vibrator, really powerful and much bigger than I expected. I wish the switch between the normal setting and pulse was more telegraphed, but thatâs a small nitpick for a great purchase
2025幎5æ29æ¥
Best wand ever!
Orgasms are a whole new world with this thing! <3 so good to see a company focusing so much on quality and making a truly mind blowing toy
2025幎5æ28æ¥
Absolutely fantastic company!
Brilliant tool, brilliantly made and customised, and a brilliant company! Thank you! Iâd always go for the proper brand for this, it is worth every penny
2025幎5æ14æ¥
I purchased the cordless as the wiredâŠ
I purchased the cordless as the wired version was brilliant and expected same quality from cordless but after spending nearly twice price head broke so ordered spare then broke again and is very loud now so unusable very disappointed in cordless version! Sent complaint but no reply! Poor customer service! Especially for price paid lasted 3 months original lasted 3 to 4 years!!!
2025幎3æ17æ¥
I love doxy
I love doxy, I own 2 of their other wands this compact one just does have the power i was expected or use too. Still though love the product its smooth sleek & easy to put in a makeup pouch on the go.
2025幎5æ14æ¥
CMG Leisure Ltd ããã®åç
Dear Valued customer,
Thank you for your review, we're glad to hear that youâre pleased with your product.
Unfortunately, due to the size of the Doxy Go it will not have as much power as our larger models such as the Die Cast. The size of the Die Cast allows us to put weights inside the head which allows for a deeper and more powerful vibration.
Your feedback is important to us, and we appreciate you sharing your experience. If you have any further comments or need assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with Doxy.
Thank you for choosing us!
Best Regards,
Katie
I've tried many vibrators in my lifeâŠ
I've tried many vibrators in my life but this is something else.
2025幎5æ14æ¥
CMG Leisure Ltd ããã®åç
Dear Aaron,
Thank you for your fantastic review!
Weâre thrilled to hear that youâre pleased with your product. Your kind words mean a lot to us, and weâre glad to have you as a happy customer.
If you have any further questions or need assistance, please donât hesitate to reach out. Weâre here to ensure you continue to have a great experience with Doxy.
Thanks for choosing Doxy!
Best Regards,
Katie
They were so helpful with my inquiryâŠ
They were so helpful with my inquiry for warranty and replaced my item quickly.
2025幎5æ27æ¥
CMG Leisure Ltd ããã®åç
Dear Valued Customer,
Thank you for your wonderful review! We're delighted to hear that you're satisfied with the service you received from our warranty team.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with Doxy.
Thanks for choosing Doxy!
Best Regards,
Katie
Doxette !
Well that shook things up a bit !
Ideal for those tricky little hard to reach spots and all the oomph of the bigger versions
2025幎5æ29æ¥
CMG Leisure Ltd ããã®åç
Dear Doug,
Thank you for your wonderful review! We're delighted to hear that you're satisfied with your product.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with Doxy.
Thanks for choosing Doxy!
Best Regards,
Katie
Very satisfied overall... response time is average
Only needed a few pictures and a description of what happened and warranty services sent me code for a new die cast wand when the one I had died unexpectedly (while under warranty). Service takes a little while to get back to you... response times could be improved, but I still give them 5 stars. I'm very satisfied overall.
2025幎5æ8æ¥
CMG Leisure Ltd ããã®åç
Dear Bobby,
Thank you for your wonderful review! We're delighted to hear that you're satisfied with the product and service. We appreciate your feedback regarding response times, our working days are Monday-Thursday, and we aim to reply to all claims as quickly as possible.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with Doxy.
Thanks for choosing Doxy!
Best Regards,
Katie
A really fabulous quality product
A really fabulous quality product. Itâs sleek, polished aluminium and not plastic. Comes in a nice discreet carrying bag.
2025幎5æ27æ¥
CMG Leisure Ltd ããã®åç
Dear Alan,
Thank you for your wonderful review! We're delighted to hear that you're satisfied with your product.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with Doxy.
Thanks for choosing Doxy!
Best Regards,
Katie
Doxy replaced our damaged product underâŠ
Doxy replaced our damaged product under warranty.
2025幎5æ8æ¥
CMG Leisure Ltd ããã®åç
Dear Gasper,
Thank you for your wonderful review! We're delighted to hear that you're satisfied with the service.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with Doxy.
Thanks for choosing Doxy!
Best Regards,
Katie
Two Stars is Almost Too Generous...
My husband gt me a personalized die-cast Doxy Wand. And, at first, this magnificent toy (thus the VERY high rating of two stars) was my go-to: Always plugged in and ready to go, kept up on its maintenance and followed their manual to a T.
This lasted about 6 months. Then one day, it stopped vibrating. (What's the f'ing point of a wand that doesn't vibrate?!?) It made a sad little noise and went limp. (Something that's NEVER s'posed to happen with these things...right???)
When I wrote in asking for a replacement, (because he bought it directly from their website, it's s'posed to come with a 2 year warranty, but they lied about that, too!), I was denied because I did not "register" the wand. There was nothing in the instruction manual about needing to do that; so we didn't!
(And, really, who registers a sex toy anyway?? I'm not sharing it with anybody...)
And though, when it was working, it was a splendid toy; the price was not worth the poor quality of the wand! Do not waste your time or money on their products! (We've found comparable items, at 1/3 of the cost; with the same amount of damage...er, I mean, vibration settings)
2025幎3æ12æ¥
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CMG Leisure Ltd ããã®åç
Dear Bonnie,
We sincerely apologise for the issues you've encountered with your Die Cast.
I apologise for any confusion regarding the warranty period. The two year warranty is effective from the 1st July 2024, products bought before that come with a standard one year warranty. The registration form only needs to be filled out if the product was not bought directly from us.
i have looked into your warranty claim and I cant find any emails where we denied your claim.
I can see you received an email from my colleague on the 12/05/25 requesting further information to proceed with your claim. Please reach out to them so we can help resolve this issue.
Thank you for your patience, and we hope to make this right.
Best Regards,
Katie
Ordered a replacement wand plug adapterâŠ
Ordered a replacement wand plug adapter and the cost of that part AND the shipping was absolutely insane.
2025幎5æ20æ¥
CMG Leisure Ltd ããã®åç
Dear Jimmy,
Thank you for your review.
Unfortunately, as we are based in the UK shipping costs to the USA are quite high, however, we do try to keep these costs as low as possible for our customers.
Your feedback is important to us, and we appreciate you sharing your experience. If you have any further comments or need assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with Doxy.
Thank you for choosing us!
Best Regards,
Katie
5 Stars
Delivery was my favorite part. Designed exceptionally well. Would recommend.
2025幎4æ29æ¥
CMG Leisure Ltd ããã®åç
Dear Luna,
Thank you for your wonderful review! We're delighted to hear that you're satisfied with the product and service.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with Doxy.
Thanks for choosing Doxy!
Best Regards,
Katie
This is my 2nd purchase
This is my 2nd purchase. Doxy Never Fails !!! Great Product with Amazing results!!! Should sell a water proof sheet as an add on , LOL. WE LOVE THIS WAND !!!!
2025幎5æ14æ¥
CMG Leisure Ltd ããã®åç
Dear Bret,
Thank you for your fantastic review!
Weâre thrilled to hear that youâre pleased with your product! Your kind words mean a lot to us, and weâre glad to have you as a happy customer.
If you have any further questions or need assistance, please donât hesitate to reach out. Weâre here to ensure you continue to have a great experience with Doxy.
Thanks for choosing Doxy!
Best Regards,
Katie
The online purchase was easy
The online purchase was easy, and delivery was fast. Thank you!
2025幎5æ13æ¥
CMG Leisure Ltd ããã®åç
Dear Lincoln,
Thank you for your wonderful review!
We're delighted to hear that you found it easy to purchase your wand and that you were happy with the fast delivery. We hope you feel the same about the product :-)
If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for choosing Doxy!
Best Regards,
Katie
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