Dracoslides レビュー 227

Dracoslides からの回答

2025年12月25日

Thank you for laying all of this out, we can completely understand why, with a Christmas deadline and confusing tracking updates, this would feel really upsetting. Creating a shipping label without clear movement on DHL/USPS and having you feel like you’re not getting a straight answer is not the experience we want anyone to have, even with the holiday rush and carrier delays in the mix. We’re a real team and take concerns like yours seriously, so we’d like to personally review your order, confirm exactly what happened, and either get your slides to you or make things right with a refund (including express shipping where applicable). Please email us at info@dracoslides.com with the subject line “TRUSTPILOT REVIEW – ORDER #_____” so we can pull up your details right away and resolve this directly with you.

Dracoslides からの回答

2025年12月25日

Thank you for taking the time to share this, and I’m really sorry for how stressful this has been, especially with Christmas coming and multiple items involved. This isn’t the experience we want anyone to have with Draco, and we want to sort this out properly. Please email us info@dracoslides.com with your order number and the subject line “Trustpilot – Shipment never received” so we can pull your file right away, confirm what’s happened with the three items and the gift card, and either get a replacement shipment moving or look at other options (including express-shipping reimbursement where it applies). We genuinely appreciate your patience and the chance to fix this for you.

Dracoslides からの回答

2025年12月25日

Thank you for sharing this, and I’m really sorry for the frustration around your grandson’s gift and for not getting a response yet. Our standard policy is 30 days, but since you purchased the free return add-on and this was a Christmas gift, we’d like to take another look at your case. Please email info@dracoslides.com with your order number and the subject line “Trustpilot – Free Return Add-On” so we can find your messages quickly and see what we can do to make this right for you and your grandson.

Dracoslides からの回答

2025年12月25日

We’re really sorry for how this has felt, especially with this being your son’s Christmas present and ordered with express shipping. This isn’t the experience we want anyone to have. Please email info@dracoslides.com with your order number and the subject line “Trustpilot – Dec 2 Express Order” so we can immediately look up what happened, and either get a replacement out or work on a solution that you’re comfortable with.

Dracoslides からの回答

2025年12月25日

You’re absolutely right to be frustrated, and I’m really sorry you’ve had to deal with this, especially with gifts for your sons and tracking showing no movement since the label was created. A package sitting in “label created” that long means something went wrong between our system and the carrier, and we should have caught and communicated that much sooner. Please email info@dracoslides.com with your order number and the subject line “Trustpilot Dec 10 Order” so we can pull it up right away, get your shipment moving or arrange another solution (including reviewing your shipping costs), and make sure you’re not left feeling like you wasted your time or money

Dracoslides からの回答

2025年12月25日

Love to hear they pulled up quick and the bag was a win too 🔥 Thanks so much for the recommendation, can’t wait to keep hooking you with more Draco heat.

Dracoslides からの回答

2025年12月25日

Love this “most comfortable slides” is exactly what we’re aiming for 😅 Thanks for rocking multiple pairs and for shouting out the VIP deal too. We really appreciate you being part of the Draco fam.

Dracoslides からの回答

2025年12月25日

Love to hear that everything was smooth and even arrived early 🙌 Thanks so much for taking the time to share your experience with us!

Dracoslides からの回答

2025年12月25日

Really appreciate you shouting out both the shipping and the site, we put a lot into making everything fast and easy to use. Thanks for rolling with us!

Dracoslides からの回答

2025年12月25日

Thank you so much for all the love and hype, knowing the slides feel light, comfy, and easy to slip on is exactly what we hoped for. We’re grateful to be on your feet going into the new year. Merry Christmas and an early Happy New Year from the whole DracoSlides team ❤️

Dracoslides からの回答

2025年12月25日

Thank you so much for this amazing review! We’re really happy to hear the fit, adjustable straps, color options and that little extra height are all working perfectly for you. Knowing you’d recommend Draco Slides means a lot to us. Appreciate you being part of the Draco family 🙌💚

Dracoslides からの回答

2025年12月25日

Love this so much 😂 Thank you for the review! We’re really glad our team could help with both your questions and the relationship advice. If you ever need anything else (slides or life tips), we’ve got you. 💚

Dracoslides からの回答

2025年12月25日

Thank you for the love and for rocking them every day! 🙏🖤 We’re really happy you’re enjoying the different colorways and the comfort. If you ever add more pairs to your rotation and need help choosing a style, we’re always here to help.

Dracoslides からの回答

2025年12月21日 に更新

Thank you so much for the love! We’re hype that DracoSlides are your go-to now and that you’re rocking them over regular shoes 🔥 For exclusive drops, restocks, and VIP perks, download our DracoSlides App here: [https://x52nrbs0.tapc.art](https://x52nrbs0.tapc.art)

Dracoslides からの回答

2025年12月21日

Let’s go! Appreciate you taking the time to share all of this — we love hearing that the slides came quick, felt super comfortable, and even beat out Crocs 🙌 Tap into our app for early access, limited drops, and special offers: [https://x52nrbs0.tapc.art](https://x52nrbs0.tapc.art)

Dracoslides からの回答

2025年12月21日 に更新

Let’s go! Thank you for rocking with us and for copping 3 pairs already, it means a lot to hear you’ve had 0 issues and love the comfort, style, and deals 🔥 For exclusive drops, restocks, and VIP perks, download our DracoSlides App here: [https://x52nrbs0.tapc.art](https://x52nrbs0.tapc.art)

Dracoslides からの回答

2025年12月21日

3x Draco orders is wild, we appreciate you for real 🙌🏽 Thanks for trusting us with your fits and for shouting out our support team too. If you ever need anything, we got you. And if you want early access to new drops, you can grab the DracoSlides App here: [https://x52nrbs0.tapc.art](https://x52nrbs0.tapc.art)

Dracoslides からの回答

2025年12月21日

This is such a wholesome review, big shoutout to your girlfriend for putting you on 😅 We’re really happy you’re loving the comfort, the daily wear and the drops, and it means a lot that you’re rooting for a small business like ours to grow; if you ever want early access and updates on new releases, you can grab the DracoSlides App here: [https://x52nrbs0.tapc.art](https://x52nrbs0.tapc.art)

Dracoslides からの回答

2025年12月21日

Thank you so much for this review, it makes us really happy to hear the slides are comfy even with wider feet and that they’ve become your go-to pair around the house; we appreciate you recommending us and if you ever want to check out new colors and drops you can always find them through the DracoSlides App here: [https://x52nrbs0.tapc.art](https://x52nrbs0.tapc.art)

Dracoslides からの回答

2025年12月21日

Love this review, thank you for rocking with us and we’re hyped the slides came fast and feel that good on foot; if you ever want to peep new drops or colorways you can always check them out through the DracoSlides App here: [https://x52nrbs0.tapc.art](https://x52nrbs0.tapc.art)