Dr.Galen - Online Health Consultation レビュヌ 

310
•
TrustScore 5段階評䟡の4.5

4.7

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5぀星のうち5の評䟡

I had an online consultation with Dr. Bruno da Silva on Tuesday because I was dealing with a urinary tract infection. The entire experience was excellent from start to finish. Dr. Bruno was kind, prof... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

This was my first experience using Online Health Consulting. Annie was my customer service rep and she was wonderful and quick to respond and kept me updated. It took a little while as the first physi... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Almost instant connection with the Dr once the appointment was made. Dr was patient and thorough when asking questions. It didn't feel rushed and there was a sense a proper assessment was being made.... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I had a great experience with the Dr. Galen team. I was assisted by Annie Shook, who connected me to the particular doctor I was looking for. Initially I was skeptical about consulting a physician th... もっず芋る

䌁業が回答したした

䌁業情報

  1. 医療コンサルタント

圓該䌁業による蚘述

Dr. Galen is a global telehealth platform designed to make healthcare more accessible, convenient, and reliable. We connect patients with qualified doctors across a wide range of specialties, enabling them to receive professional medical advice, prescriptions, and guidance from the comfort of their own homes. With 24/7 availability, multilingual support, and a network of experienced doctors operating across 130+ countries, Dr. Galen ensures timely and seamless medical assistance wherever you are.


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

310件のレビュヌ

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4.7

すべおのレビュヌ

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過去12か月のレビュヌ数: 71ä»¶

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5぀星のうち5の評䟡

Outstanding service

First of all the operator Annie was very very helpful to me. She stayed in contact with me until my appointment with the doctor was done. Secondly dr Moayad Abdalla was very helpful and sincere. Great service and fast. Thank you so much. Would definitely recommend to anyone.

2024幎9月18日
自発的なレビュヌ
Dr.Galen - Online Health Consultation ロゎ

Dr.Galen - Online Health Consultation からの回答

Thank you for your thoughtful feedback! It's wonderful to know that Annie and Dr. Moayad Abdalla were able to assist you effectively. We appreciate your recommendation and are here whenever you need support!

5぀星のうち5の評䟡

Doctor was kind and listened to me

Doctor was kind and listened to me. She explained all reasons for my symptoms and help me to understand what could cause my sudden diarrhea and cramps. It was a good experience to have consult like this in a foreign country. I am more comfortable now and feel at ease because I did consult with her. Dr Eralda Kurti it was a pleasure to interact with you.

2024幎9月17日
自発的なレビュヌ
Dr.Galen - Online Health Consultation ロゎ

Dr.Galen - Online Health Consultation からの回答

Thank you for sharing your experience! We're pleased to hear that Dr. Eralda Kurti provided you with the support and clarity you needed. It's great to know you felt comfortable during your consultation. We're always here to help!

5぀星のうち5の評䟡

Great

Great, professional providers.

2024幎9月14日
自発的なレビュヌ
Dr.Galen - Online Health Consultation ロゎ

Dr.Galen - Online Health Consultation からの回答

Thank you for your feedback! We're glad you found our providers to be professional. Your support means a lot to us!

5぀星のうち5の評䟡

Thank you, Dr Angeliki

Dr Angeliki Mina is a real good Doctor that has experience in many fields of care including listening skills, involving me in options of treatment and offers logical care pathways with satisfying results and then she even takes time to follow up my care. I struggle to find kind of Doctor but now I will highly recommend her to all!
Thank you Doctor!

2024幎9月9日
自発的なレビュヌ
Dr.Galen - Online Health Consultation ロゎ

Dr.Galen - Online Health Consultation からの回答

Thank you for your generous feedback! We're delighted to hear about your positive experience with Dr. Angeliki Mina. Your recommendation means so much to us, and we appreciate you taking the time to share it!

5぀星のうち1の評䟡

They assigned me an unlicensed doctor...

They assigned me a doctor not licensed in my state, who gave an illegal prescription (none of the doctors identifying information). When I complained, they said "it's completely legal and to try another pharmacy". I tried 4, they all said the same thing. They won't even discuss a refund, so I will be lodging a complaint with my credit card for services unrendered. $55 to give illegal scripts? I'll be contacting the BBB, as well. Using an old email to not get harassed by them.

2024幎9月7日
自発的なレビュヌ
Dr.Galen - Online Health Consultation ロゎ

Dr.Galen - Online Health Consultation からの回答

We apologize for the confusion and the frustration you've experienced. We understand how important it is for prescriptions to be handled appropriately and legally. The prescription provided by our doctor was indeed written by a licensed physician, and we can assure you that it complies with legal standards. However, we acknowledge that there seems to have been a misunderstanding regarding the process.
Since you are not satisfied with the consultation, we have already processed the refund for you. We hope this action helps address your concerns, and we encourage you to reach out to us directly if you have any further questions or issues. Your feedback is valuable, and we're here to assist you in any way possible.

5぀星のうち5の評䟡

Best online medical service out there!

Definitely worth the money, a game changer of a service and highly responsive. You are in great hands!

2024幎9月2日
自発的なレビュヌ
Dr.Galen - Online Health Consultation ロゎ

Dr.Galen - Online Health Consultation からの回答

Thank you for your wonderful feedback! We’re delighted to hear that you found value in our service and felt well-supported. We're here for you whenever you need us!

5぀星のうち1の評䟡

Worst online healthcare ever.

I am saddened to have to change my review, but after much thought, I have to say that the services received by myself through Dr. Galen was substandard and highly ineffective. If you are looking for proper healthcare, save your money and look elsewhere. You will thank me.

2024幎8月8日
自発的なレビュヌ
Dr.Galen - Online Health Consultation ロゎ

Dr.Galen - Online Health Consultation からの回答

Thank you for your thoughtful feedback! We're glad to hear that you appreciated the honesty and transparency during your consultation. Your trust in our service means a lot to us!

5぀星のうち1の評䟡

RUN AWAY - You get charged what they want

Update comment:
I had a very bad surprise on the billing. Though the price displayed for the consultation was 25$. I was charged 50$. For no reason. When i chatted with the customer care their answer was at first « the doctor decided to charge you 50$ - its at their own discretion. » Then i invoked their terms and conditions saying specifically that the price that is charged is the one written. They said « no, but it’s on the doctor terms and conditions » when i looked at it « nothing on that ». I contested once again and they invented the reason that it’s on another terms and conditions i don’t have access to / nor nobody online.

So bottom line, DON’T GO FOR THEM. They will charge you no matter what they want and will come up with lame excuses invoking documents that customer don’t have access to
 which is basically illegal and against business law in any country.

+ I still find it super outrageous to say in the first place « yes you can get a prescription from the doctor », when in fact the first thing the doctor will say is « i cannot give a prescription ».

Old comment bellow:
Very nice support from the technical team to get in contact with a turkish doctor while i was on vacation their. However, i put 4 stars because they garante i could get a prescription for drugs for the disease that i have. However in turkey, you always need to have tests to have a drug prescription
 so i had to go to a private hospital to get another diagnostic (the same) with this time the analysis.

2024幎8月6日
自発的なレビュヌ
Dr.Galen - Online Health Consultation ロゎ

Dr.Galen - Online Health Consultation からの回答

We apologize for any confusion regarding the billing. After reviewing the situation, we can confirm that you were initially charged $50 for the doctor you selected. Due to the unavailability of that doctor, we arranged another doctor for the same scheduled time, who was available for the $25 fee, and this arrangement was made after confirming with you.

As per our terms and conditions, the charge for the consultation remains $50, as it is based on the original booking. We encourage you to review our terms and conditions for further clarity. If you have any additional questions or concerns, please feel free to reach out to us, and we will be happy to assist.

5぀星のうち5の評䟡

Very helpful..

Only online doctor website that actually provided me with what I needed. And this is the 3rd website I tried. So thank you very much.

2024幎8月1日
自発的なレビュヌ
Dr.Galen - Online Health Consultation ロゎ

Dr.Galen - Online Health Consultation からの回答

Thank you for your feedback! We're glad to hear we could provide the support you needed. Your satisfaction means a lot to us, and we're here whenever you need assistance!

5぀星のうち4の評䟡

Very good service if you need a quick


Very good service if you need a quick consultation with the professional Dr.

Annie is very helpful.
4 stars of 5 just for missing the availability of the doctors on the website. It would be very helpful if patients can seen that the doctor they have booked appointment is available to talk with the patient.

2024幎7月22日
自発的なレビュヌ
Dr.Galen - Online Health Consultation ロゎ

Dr.Galen - Online Health Consultation からの回答

Thank you for your feedback! We're pleased to hear you found our service helpful. We appreciate your suggestion about displaying doctor availability and will certainly consider it for improvement. We're here to assist you whenever you need us!

5぀星のうち1の評䟡

Scam and spam site filled with false info

Scam website and full of spam and marketing, incorrect info, and fake reviews

2024幎7月20日
自発的なレビュヌ
Dr.Galen - Online Health Consultation ロゎ

Dr.Galen - Online Health Consultation からの回答

We’re really sorry to hear about your experience, and we understand your frustration. At Dr. Galen, we strive to provide reliable and transparent services. We have clearly mentioned on our website that we take due diligence in checking our doctors' credentials, qualifications, and registrations. However, due to the dynamic nature of yearly renewals, cancellations, and revalidations of registrations, there might occasionally be lapses. If you notice or observe something amiss, please bring it to our attention, and we will make it right.

Please reach out to our support team directly, so we can investigate and resolve the matter. We genuinely appreciate your feedback, as it helps us improve and provide a better experience for everyone. If the information you encountered is outdated or incorrect, kindly inform us, and we’ll address it promptly.

5぀星のうち5の評䟡

Amazing Experience

Dr Fateh is a thorough professional. He is an amazing listener. He listened to everything I had to say, asked all the relevant questions to get the details and history, was empathetic to look at the pictures to get a wholistic view point of the issue we were discussing and provided detailed answers and explanations. I would recommend highlu recommend him. He is definitly my number one choice on this platform. This playform is way cheaper than icliniq and more patient oriented. Rather than going back and forth with the patient, the doctor is available on the call.

2024幎7月14日
自発的なレビュヌ
Dr.Galen - Online Health Consultation ロゎ

Dr.Galen - Online Health Consultation からの回答

Thank you for your detailed feedback! We're glad to hear that Dr. Fateh provided you with the attentive care and thoroughness you deserve. Your recommendation means a lot to us, and we’re here to support you whenever you need assistance!

5぀星のうち5の評䟡

DrGalens team went above and beyond to


DrGalens team went above and beyond to accommodate me ! I was in another country when I fell ill and missed the first appointment no fault of the staff. However they reached out to me to ask if I still wanted an appointment 🙃 I said yes. They arranged this appointment in a day or so. And I will still able to be seen. The doctor was the most professional I've seen and spoke to me with care. I would highly recommend DrGalen and staff!

2024幎7月12日
自発的なレビュヌ
Dr.Galen - Online Health Consultation ロゎ

Dr.Galen - Online Health Consultation からの回答

Thank you for sharing your experience! We’re so glad our team could accommodate you and provide the support you needed while you were away. Your kind words about our staff and doctor mean a lot, and we truly appreciate your recommendation!

5぀星のうち5の評䟡

Quick and easy

Quick and easy. Answered my questions and provided resources.

2024幎7月10日
自発的なレビュヌ
Dr.Galen - Online Health Consultation ロゎ

Dr.Galen - Online Health Consultation からの回答

Thank you for your feedback! We're pleased to hear that you found the process quick and helpful. We're always here to provide the answers and resources you need!

5぀星のうち5の評䟡

Very helpful good doctor

Very helpful good doctor
Helped a lot, perfect support

2024幎7月10日
自発的なレビュヌ
Dr.Galen - Online Health Consultation ロゎ

Dr.Galen - Online Health Consultation からの回答

Thank you for your kind words! We’re glad to hear that you found our doctor helpful and received the support you needed. We're always here for you!

5぀星のうち5の評䟡

I felt so supported

I was so much needing help to get a prescription for my acute eczema. The chat function, was amazing. I felt supported. The doctor was able to meet me after an hour. Prescription sorted and the doctor was patient with me. Thank you so much.

2024幎7月3日
自発的なレビュヌ
Dr.Galen - Online Health Consultation ロゎ

Dr.Galen - Online Health Consultation からの回答

Thank you for sharing your experience! We're glad to hear that our chat function provided the support you needed and that the doctor could assist you promptly. Your satisfaction means a lot to us—thank you for trusting us with your care!

5぀星のうち5の評䟡

Dr.Sher is by far the best doctor I


Dr.Sher is by far the best doctor I have ever come across. He answered all my questions and he helped me so much. I will definitely come back to you with any other medical issues.

2024幎6月25日
自発的なレビュヌ
Dr.Galen - Online Health Consultation ロゎ

Dr.Galen - Online Health Consultation からの回答

Thank you for your wonderful feedback!
We're happy to hear that Dr. Sher was able to provide the support you needed.
We look forward to assisting you again in the future with any medical concerns.
Your trust means a lot to us!

5぀星のうち5の評䟡

Excellent service

Excellent service, highly recommend if you are in an emergency and need help quickly and don't want to go to the hospital if it happens to be a bank holiday.

2024幎6月24日
自発的なレビュヌ
Dr.Galen - Online Health Consultation ロゎ

Dr.Galen - Online Health Consultation からの回答

Thank you for your kind words!
We're glad we could assist you in a time of need, especially when access to a hospital may be challenging.
Your recommendation means a lot to us!

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