If i could give no stars i would. 9 emails, 2 phone calls, no progress, still showing as prepping for delivery a week later. Paid £30 for express delivery. Resorted to charge back with credit card.... もっと見る
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レビュアーのコメントを見てみましょう
Wine not delivered after nearly 2 weeks and no refund either. However, a fantastic lady called Charlotte was immediately on the case (pun intended 😄) helpful and apologetic when I contacted Drinkwell... もっと見る
Absolutely amazing. The wine is delicious, ships and delivers quickly and is very reasonably priced. Love the flexible subscription service too! Charlotte was incredible... had a few hiccups which wer... もっと見る
Very fast delivery of our favourite - Skinny Brands lager. Like the fact that the boxes are marked as fragile and which way up they should be stacked. There have been a couple of casualties in unmarke... もっと見る
企業情報
DrinkWell について
当該企業による記述
Our specialty lies in offering a curated selection of award-winning wines, beers and spirits that are lighter in calories, sugar and carbs.
We believe in transparency and so we provide comprehensive nutritional information for every product we offer.
Whether you're watching your calorie intake or simply seeking a cleaner option, DrinkWell empowers you to make informed decisions without sacrificing enjoyment.
🥂Join us in raising a glass to better choices.
🤝 Already part of our amazing community? Refer your friends here today: https://drinkwelluk.com/pages/refer-a-friend
連絡先
Landmark House, Station Road , SK8 7BS, Cheadle Hulme, 英国
- 0161 726 5994
- hello@drinkwelluk.com
- drinkwelluk.com
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Fantastic wines and sugar free !
Fantastic wines and sugar free !! Unbelievable ... super tasty and quality in every bottle. We always use them for all our wines now. Great service and fast delivery. Haven't come across one bottle we don't like. Delicious.
Customer service is very good
Customer service is very good.
Had an issue with a wine I bought
I wanted to return as I didn’t like it.
Unfortunately their system was down so hadn’t heard back.
They eventually contacted me and I was allowed to return the unused wine.
Abi at customer service was very prompt and helpful and even sent me a little sample pack to try out.
Thank you for a very professional and courteous response.
5 stars all the way for the product
5 stars all the way for the product , service and for just being interested 🙏
Zero customer service.
Their courier left my case of wine on the street on Saturday instead of my safe place. I contacted them on the Saturday to let them know what had happened and followed up on Monday with images of where it was (but obviously stolen as I wasn’t home!!) No response. Nothing. Absolutely shocked, I cannot imagine they gave so many customer service contacts that they cannot so much as reply in 5 days. Disgusted.
Awful service - have they gone bust??
I have ordered from them for a good year - maybe more and the service varies from mediocre to poor. I foolishly agreed to a subscription service. The order was taken and on the specified date the money was taken from my account. No wine, no contact, no reply to multiple emails, no reply from their online chat, nor any response to multiple phone calls. They really should not take the money until the order is dispatched. SO i can only imagine this is a business in extreme distress, maybe it has gone bust. My last recourse will be to get onto my credit card company and see what they can do...

DrinkWell からの回答
Superb customer service
Easy to order, I had an issue with delivery but the customer service I received was first class and sorted my issue for me . They are a small team so please be patient with them and they do get back to you . I would like to thank Abi -customer experience Manager for the way she handled my query and most importantly the efficiency in which she resolved it.

DrinkWell からの回答
Fontänen är bra eftersom den är…
Fontänen är bra eftersom den är tystlåten och rymmer mycket vatten. Katterna älskar fontänen. Dock är det negativa att "plastfötterna" och olika delar som ingår i fontänen är av dålig kvalité och dyra att köpa extra.
Delicious and feel healthier
The wines on Drinkwell.com are delicious and as a menopausal woman not wanting to indulge in too many calories also suffering from hot flushes the NO sugar is a TOP QUALITY!!
My only issue is that whenever I go to re-order the site is blocked or 'cannot be found' Please sort this out!!

DrinkWell からの回答
Did exactly what you said dropped a…
Did exactly what you said dropped a star due to cost of package
Very efficient service and I received…
Very efficient service and I received the delivery really quick, I also appreciated the free delivery offer. My only issue was that I was contacted by the delivery co and I sent safe place instructions at the rear of the property. This was completely ignored and my parcel was left in full view of the main road on the front door step. I have contacted DPD with this info which has also been ignored.
Pleasantly surprised with the taste
Pleasantly surprised with the taste. Haven't tried all if them yet. The rose was lovely and only 9% so a nice easy drinker. Haven't tried the reds yet.
Our favourite lager!
Very fast delivery of our favourite - Skinny Brands lager. Like the fact that the boxes are marked as fragile and which way up they should be stacked. There have been a couple of casualties in unmarked boxes before. We love everything about this lager - the taste, the fact it comes in cans and, obviously, the low carb and calorie content.
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