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DriveNow レビュー 899

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TrustScore 5段階評価の4.5

4.6

レンタカー 代理店
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very easy to organise and very helpful with the quick responses to my queries. Airport collection was great and car ready to go when we arrived (though they could have washed all the dust off it befo... もっと見る

5つ星のうち5の評価

Drivenow offers cars from a number of reputable firms at prices below the rates offered by booking directly with those companies. They have an office in Camberwell Vic. so any problems can be discuss... もっと見る

5つ星のうち5の評価

Great value for money. The 2/3 Berth Princess Hitop we rented (Calypso) was a reliable companion, not the smallest technical problem at all despite the high mileage it had on the dial. It was very tid... もっと見る

5つ星のうち5の評価

Transparent on its rental policy details. Website is easy to navigate. Rental vehicle excess amount is clearly stated and explained with various option put up to reduce the high excess imposed by car... もっと見る

企業情報

  1. レンタカー 代理店
  2. カー アクセサリー店

DriveNow について

さまざまな外部ソースから提供された情報

CORONAVIRUS (COVID-19) Travel Advisory: Campervan Rental Cancellation Policies

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We Compare Car Hire Car Hire guaranteed with the lowest available rates all in one place and all the time. That's what makes DriveNow the home of the best rental deals in Australia. DriveNow delivers the widest choice of rental providers and vehicles to guarantee you the lowest and latest prices on car rental in Australia. Since 2003 we've been comparing the cost of car rental and today you can find the best deals in countries including Australia, New Zealand, Canada, France, Germany, Spain, Italy, Ireland, the US and on UK car hire all under the one web roof. Rental prices and vehicles are laid out in an easy to read grid allowing you to instantly compare the best deals, daily rates and review vehicle features before you book. Making a booking is quick and easy with instant confirmation. We guarantee the lowest available price and there are absolutely No Booking fees or hidden costs with DriveNow.

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4.6

優良

TrustScore 5段階評価の4.5

899件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち1の評価

Really bad

Really bad, our recharge box did not work meaning we had no power unless plugged in to a powered sight! Roof was leaking water, the windscreen wiper had broken off! And Blinkers were playing up. absolute ripoff made our holiday very unenjoyable

2019年7月22日
自発的なレビュー
DriveNow ロゴ

DriveNow からの回答

Hi Leevi,
Thank you for providing valuable feedback regarding your supplier and camper rental experience. Please contact us on customercare@drivenow.com.au - providing your booking reference & contact details. A member of our team will be in touch to assist.
Thank you - DriveNow

5つ星のうち5の評価

Hassle free

Hassle free, value added, with multiple choices of vehicles too choose from. Plus side is free cancellation options. Definitely recommend to friends and relatives.

2019年7月11日
自発的なレビュー
5つ星のうち1の評価

“Price guarantee, no hidden fees” LIES ALL LIES

“Price guarantee, no hidden fees” load of absolute rubbish was quoted online when we booked £280 or there abouts. We were told as booking there may be a SLIGHT fee for young driver... went to pick up the car and it was almost £800 and we had no choice but to pay. Completely ripped off, how can you quote over £600 off what we were expected to pay. Won’t be using you again or recommending to anyone. Absolutely disgusting money stealers.

2019年7月3日
自発的なレビュー
DriveNow ロゴ

DriveNow からの回答

Hi Gemma,
Thank you for reaching out to us on Trustpilot. Whilst our team will contact you directly to reassure you that you have not been quoted incorrectly - please take a moment to review our response below.

Prior to making a reservation, DriveNow gives the customer every opportunity to view the additional information and we display any included and excluded items. All information is provided for the customer to view pre & post booking a rental vehicle. DriveNow provide our customers every opportunity to read and view this information prior to making a reservation.
When selecting a vehicle which allows drivers 23+ years of age to hire a vehicle, an age surcharge amount for drivers under 25 years may apply as displayed online. This amount cannot be built into the rental cost on DriveNow.com.au, as not all travelers will be under the age of 25 years and the age surcharge cost can vary between Airport, City, Regional or franchised owned locations. We advise customers to contact DriveNow to confirm the cost of the age surcharge or contact your chosen rental car supplier to discuss this further.

The price displayed on DriveNow will include the rental cost, the standard liability option and one way fee. The rental car rate does not include additional extras such as liability reduction options, windscreen damage, additional driver fee, driver age surcharge for under 25’s, GPS, Child seats, snow cover, tolls, credit card surcharges issued by the rental car supplier, security bond amount and all other optional extra items you choose to add on to your rental.

Your DriveNow confirmation with Keddy UK reflected the amount of £284.05 prior to the purchase of optional extras.

Your final Keddy UK invoice reflected a total of £405.54. As advised, Keddy UK have applied the young driver surcharge portion at vehicle collection. This amount was £29.16 per day. For your five days rental the age surcharge was £145.80.

At purchase the transaction value of £405.54 converted in card holder currency to $762.39AUD on your credit card statement.

We trust this information clarifies your concerns. DriveNow welcome all feedback and are available via telephone, email and live chat.

Thank you - DriveNow team.

5つ星のうち1の評価

I booked through drive now and I had to…

I booked through drive now and I had to chase for my $50 deposit which is still didn't pay back from car rental company. I complained to Drivenow they haven't not done anything. So disappointed.

2019年6月27日
自発的なレビュー
DriveNow ロゴ

DriveNow からの回答

Hi Nick,
A member of our team will be in touch to discuss further.
Thank you - DriveNow

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