Driver Hire Nationwide レビュー 108

TrustScore 5段階評価の3.5

3.4

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5つ星のうち1の評価

Looks like a scam Wolverhampton address there is a different company there, driver hire DO NOT excist at 4-5 Victoria Square Wolverhampton Phone number goes through to CANNOCK 01543 (not Wol... もっと見る

企業が回答しました

5つ星のうち5の評価

I was looking for temporary work and Diver Hire Sheffield placed me on several assignments which suited me perfectly. I received pay correctly and on time. I found the staff at Driver Hire Sheffield t... もっと見る

5つ星のうち1の評価

Phone rang & rang finally answered guy in Bradford was covering chesterfield areas calls took my details nobody rang me back. Obviously ghost jobs or just a rubbish company. Don't understand companies... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic experience with Driver Hire Coventry! They Found me a Driving job quickly and efficiently. The whole process was smooth and the team were really helpful and supportive. I'd especially... もっと見る

企業情報

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当該企業による記述

Driver Hire is the UK's largest specialist logistics recruiter, established for almost 40 years and with over 100 offices nationwide. We help customers to find great people to join their team, and help our candidates to find great jobs. We offer a wide range of logistics recruitment and training services, including temporary and permanent staff, Driver CPC training, as well as excellent franchise opportunities for potential business owners.


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3.4

まあまあ

TrustScore 5段階評価の3.5

108件のレビュー

5つ星
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5つ星のうち1の評価

Looks like a scam

Looks like a scam

Wolverhampton address there is a different company there, driver hire DO NOT excist at 4-5 Victoria Square Wolverhampton

Phone number goes through to CANNOCK 01543 (not Wolverhampton) and no- one ever answers the phone.

Could they be running a scam to get people details? I don't know but it makes me wonder

2026年4月14日
自発的なレビュー
Driver Hire Nationwide ロゴ

Driver Hire Nationwide からの回答

Hi Bill, thank you for the information. I'd like to reassure you, and anyone else reading this, that Driver Hire Wolverhampton is a real business. It's part of a network of over 100 offices across the UK and we've been going for over 40 years. However the office at Victoria Square is an old address. The Wolverhampton team are currently operating from our office in Bromsgrove. All of the details are available via our website: www.driverhire.co.uk. I am sorry if you have had a wasted journey. We will check our records and online listings so that any old details can be brought up to date.
Thank you for bringing this to our attention.

5つ星のうち5の評価

I was looking for temporary work and…

I was looking for temporary work and Diver Hire Sheffield placed me on several assignments which suited me perfectly. I received pay correctly and on time. I found the staff at Driver Hire Sheffield to be friendly, professional and genuine. I would definitely work for them again which speaks volumes. Recommended from me

2026年3月1日
自発的なレビュー
5つ星のうち1の評価

No care for clients

Constant marketing emails and cold calls saying they are 24/7 from Driver Hire Nottingham. As soon as we send a request a week in advance to book a driver we are ignored leaving us without staffing. Not even an apology!

2026年2月10日
自発的なレビュー
Driver Hire Nationwide ロゴ

Driver Hire Nationwide からの回答

Hi James, thank you for leaving your feedback. I’m sorry that you’ve felt the marketing from our Nottingham branch has been over the top, and understand your frustration if they were not able to help you on the occasion that you did need our services.
We know that when you call for help, it’s because there’s a real operational need and our Nottingham branch has a good track record of providing staff in exactly these circumstances – but things sometimes go wrong and it’s important that we know about it when they do.
I’ve shared your comments with the local team so they can review the case, and I understand that you've now had a conversation with them, which I hope has resolved your concerns. If you would like any further support, please email marketing@driverhire.co.uk and we will be happy to help.

5つ星のうち5の評価

Driver hire Nottingham are great

We use Driver hire Nottingham and they are excellent. Even at short notice they can get us the cover we need. Lizzie is lovely and always brightens my day on the phone. If you need a driver in the Notts area then no need to look much further than Driver hire Nottingham

2026年2月6日
自発的なレビュー
Driver Hire Nationwide ロゴ

Driver Hire Nationwide からの回答

Hi Marc, thank you for taking the time to leave your review. We're really pleased that you are happy with the service from Driver Hire Nottingham and have passed on your feedback.

5つ星のうち1の評価

Avoid avoid at all cost

Avoid avoid at all cost

2026年2月5日
自発的なレビュー
Driver Hire Nationwide ロゴ

Driver Hire Nationwide からの回答

Hi James. We're sorry to learn that you were not happy with your experience with Driver Hire and want to help. If you can provide any more information, or need further support, please email marketing@driverhire.co.uk and we will look into your concerns.

5つ星のうち5の評価

Good experience

I called Driver hire in the morning and got an appointment for the afternoon. After talking with the team for a short interview they placed me straight away and I started working on the Monday. They communicate when necessary.. otherwise they leave you to do your job. Money has always been paid on time. I’ve also needed time off due to personal reasons and they have been very understanding and helpful. Overall good experience.
Garry Wing

2025年12月6日
自発的なレビュー
5つ星のうち5の評価

Driver Hire is great

Working for Driver Hire has been an absolute pleasure. They are genuinely the best agency I’ve ever worked for. They always pay on time, never a single issue, and the entire team is incredibly supportive, friendly, and professional. Communication is clear, they treat you with respect.

If you want an agency that values you, looks after you, and keeps everything running smoothly, Driver Hire is the one. Highly recommend!

2025年11月27日
自発的なレビュー
5つ星のうち1の評価

All-in-all: Avoid and find work elsewhere.

I contacted different DH offices about vacancies and, finally, heard back from an agent in the Chesterfield & Worksop offices.
I explained my interest in the position and was asked to complete the online registration - I did so the same day and received a Terms of Engagement from them.

Three days later, and having heard nothing from the office despite emails and phone calls - I gave up expecting to hear from them.

Seven days after completing the online application, I received a phone call from the agent who said, similar to, "You never uploaded your documents so we couldn't go ahead."
I knew I had, but gave them the benefit of the doubt. I resent all documents via Whatsapp and email - being promised a job starting the next day "as soon as you send over I will send confirmation for this"

Again, no further contact.

The next day, I rang multiple times, eventually speaking to the agent who, this time, said "Oh, you never confirmed you wanted the job so it's gone to someone else".
After explaining that I'm still interested in working for them, the agent told me to wait for a call back within 30 minutes as he had a client looking for someone "to start tomorrow".
It's now 20:23 at night and still no information - not even a "sorry, but no."

I feel like I've been scammed by an organisation who want employee profiles on their books to lure in prospective companies but have no real jobs on offer.

2025年11月25日
自発的なレビュー
Driver Hire Nationwide ロゴ

Driver Hire Nationwide からの回答

Hi Daniel. Thank you for your review and I am sorry to hear that you did not have a good experience with our Chesterfield team. We try to offer a high standard of service to all candidates but it does seem that something went wrong on this occasion and I can understand why you are frustrated.

I can promise you that we don’t take on candidates simply to attract customers and also that we do not advertise for positions that don’t exist. Good candidates are the lifeblood of our business so it’s also frustrating for us that this has happened. Your feedback has been shared with the relevant team members so that we can review our process. They confirmed that they have now spoken with you to explain the situation, which I hope has helped. If you do need any further specific support, please email marketing@driverhire.co.uk with more information and we will do all we can to help.

5つ星のうち5の評価

Fantastic experience with Driver Hire…

Fantastic experience with Driver Hire Coventry!
They Found me a Driving job quickly and efficiently.
The whole process was smooth and the team were really helpful and supportive.
I'd especially like to shout out Jess Purser she's super
quick to Help with any questions & queries i had.
The onboarding process was Excellent & Seemless.
Would Highly recommend Driver Hire To anyone looking for work.

2025年11月21日
自発的なレビュー
5つ星のうち5の評価

Above and beyond every step of the way

I’ve had my fair share of disappointing experiences with other recruitment agencies, but Driver Hire Northampton has completely changed my perspective. Tierney and Claire in particular have gone above and beyond in every way—sourcing roles that truly match my skills and abilities, and supporting me to progress in my career, making me feel genuinely valued.

Unlike other agencies where I felt like just another number, here I’ve felt very supported. They take the time to understand what I’m capable of and what I want from my career, and their dedication shows in the opportunities they find and the guidance they provide. I can’t recommend them highly enough—if you’re looking for an agency that actually cares and goes the extra mile, Driver Hire is the one to choose!

Thank you to the whole team for all your support!

2025年11月20日
自発的なレビュー
5つ星のうち5の評価

Reliability with Freedom

I found myself without full time employment and started working for this agency as a temporary measure. This was around a year and a half ago now and I very rarely have less than 4 days work a week.

They pay on time and are accurate with their payments too.
I haven't gone back into full time employment yet as I like the variety of work and the freedom to take holidays as and when I want them not when a company says I can.

Reliable and consistent agency, would highly recommend.

2025年11月20日
自発的なレビュー
5つ星のうち5の評価

I’ve teamed up with DriverHire Northampton….

I’ve teamed up with DriverHire Northampton for C2 Drivers and Warehouse operative’s, I’ve recently semi retired and do driving two-three times a week. Claire and Tierney @ the Northampton branch are very organised and truly committed to their work and staff. Thank you so much. Lee.

2025年11月20日
自発的なレビュー
5つ星のうち1の評価

Never rang back

Phone rang & rang finally answered guy in Bradford was covering chesterfield areas calls took my details nobody rang me back. Obviously ghost jobs or just a rubbish company. Don't understand companies wanting drivers & not returning phonecalls. Shame on you driverhire chesterfield.

2025年10月24日
自発的なレビュー
Driver Hire Nationwide ロゴ

Driver Hire Nationwide からの回答

Hi Anthony
I’m very sorry to hear that you did not get the response you needed from our Chesterfield team. You are right that we’re always looking for good drivers and we do understand that getting back to candidates promptly is really important – both for the jobseeker and for us. Having said that, human error can happen so I’ve passed the information on to the team so they can review what has happened in this instance. I can assure you that we do not post ghost jobs. I hope this answers your concerns but if you require any further support please email marketing@driverhire.co.uk and we will be happy to follow up for you.

5つ星のうち1の評価

Regarding the Reading Branch

Regarding the Reading Branch; We’re a waste business that doesn’t often post negative feedback, but our troubling experience with Driver Hire forces us to caution others. We urge companies, particularly those needing reliable HGV drivers, to steer clear of this agency due to their substandard driver vetting and refusal to take responsibility for serious incidents. Their drivers caused £4,500 in damage to our vehicles (£3,500 for a coolant tank, £1,000 for HGV damage from careless reversing). Worse, another driver stole equipment, requiring police involvement. We provided evidence and sought a fair reduction on invoices (per their Terms of Business, Clause 12.1 for unsuitability), but Driver Hire rejected our concerns outright, demanded full payment, and showed no willingness to negotiate. Their dismissive attitude and failure to ensure competent, trustworthy drivers (Clause 5.1, Conduct Regulations 2003) have caused us significant financial and operational headaches. Businesses in logistics should consider other agencies to avoid the risks and costs we’ve faced with Driver Hire.

2025年9月30日
自発的なレビュー
Driver Hire Nationwide ロゴ

Driver Hire Nationwide からの回答

Thank you for your review. We work hard to deliver an excellent service to our customers across the UK, and over 40 years have built up a strong reputation for our compliance and quality standards. Nevertheless, things sometimes do go wrong. Where that happens, we try to work with the customer to find a suitable resolution.

Clearly there are some serious allegations in this review, which we have taken very seriously in our direct dealings with the customer. We do not feel the review paints a fully accurate picture of the events it describes or the service we have provided to the customer over a period of time. However, it is not appropriate to go into detail on a public forum and we will not comment further. We would encourage readers to consider our hard-earned reputation and make their own decision about working with Driver Hire.

5つ星のうち1の評価

Reading branch - more than disappointing

Regarding Reading branch
As a waste management company reliant on HGV drivers, we rarely leave negative reviews, but our experience with Driver Hire compels us to warn other businesses. We strongly recommend avoiding this agency due to serious issues with driver quality, including vehicle damage and theft, and their refusal to address legitimate concerns.
Two drivers supplied by Driver Hire caused £4,500 in vehicle damage (£3,500 coolant tank replacement, £1,000 HGV damage from reckless reversing) during recent assignments. Additionally, another driver stole equipment from our premises, necessitating police reporting and handling. Despite providing evidence and requesting a partial invoice reduction (citing their Terms of Business, Clause 12.1 for unsuitability), Driver Hire dismissed our concerns, refused any compromise, and demanded full payment. Their response was confrontational, ignoring their obligation to provide suitably qualified and trustworthy drivers (Clause 5.1 and Conduct of Employment Agencies Regulations 2003).
This lack of accountability, poor driver vetting, and failure to address serious incidents like theft and damage put our operations and compliance at risk. Other companies, especially in transport, should think twice before using Driver Hire to avoid similar costly and disruptive issues.

2025年9月30日
自発的なレビュー
Driver Hire Nationwide ロゴ

Driver Hire Nationwide からの回答

Thank you for your review. We work hard to deliver an excellent service to our customers across the UK, and over 40 years have built up a strong reputation for our compliance and quality standards. Nevertheless, things sometimes do go wrong. Where that happens, we try to work with the customer to find a suitable resolution.

Clearly there are some serious allegations in this review, which we have taken very seriously in our direct dealings with the customer. We do not feel the review paints a fully accurate picture of the events it describes or the service we have provided to the customer over a period of time. However, it is not appropriate to go into detail on a public forum and we will not comment further. We would encourage readers to consider our hard-earned reputation and make their own decision about working with Driver Hire.

5つ星のうち1の評価

AVOID AT ALL COSTS!!

Where do I start about this horrible company and it’s employees or specifically one, the first and only job I got through driver hire was unbelievable incompetent as in I got there I was handed some keys and paper work like I had been working there years, and that was literally it no explanation or guidance or nothing all the things you’d expect being a driver as in Ratchet straps, emergency contacts incase of emergency the list could go on but it’s not about that company it’s about how the employee who represents driver hire dealt with it. I then received a phone call from driver hire from someone who was swearing and shouting who kept talking over me, I didn’t even get chance to explain what had happened and why I left before he hung the phone up on me for him to then send me an abusive message swearing yet again and calling me a Prat, so I made a complaint to head office/richard which was absolutely pointless because all they done was got the same horrible person to ring me back no apology or nothing just shouting and talking over me AGAIN!! And then received yet another message saying I won’t be getting any more shifts through them.
I am deeply shocked and appalled by the lack of professionalism from an employee who is supposed to be representing the company someone who lacks phone etiquette that badly and who clearly has issues with anger should not be in the position his in answering calls from the public on a daily basis. I was looking into get more skills through there company such as HIAB, ADR etc to open up more opportunities but I will be taking my money elsewhere and anyone reading this I highly recommend you do the same.

2025年10月20日
自発的なレビュー
Driver Hire Nationwide ロゴ

Driver Hire Nationwide からの回答

We are sorry that you had a negative experience with Driver Hire, and you certainly should not have received any rude or abusive messages. This is something we take very seriously and are following up with the office.
It is important to note that when you are on assignment with a customer, it is their responsibility to give you a clear briefing, not least because you are carrying out work for them, driving their vehicle and so on. Therefore your comments on your briefing really don't relate to Driver Hire. However we have noted that you were not happy with the information you received from the customer and we will try to work with them to ensure this does not happen for candidates in the future.
For the benefit of other readers, this review does not cover certain circumstances relating to this case. However we will not comment further on a public forum. All reviews are helpful to us in improving the service we offer to customers and candidates and where there are actions we can take to improve, we will do so.

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