The provider arrived quickly and changed the tire. However his truck was hit by a passing vehicle. A very scary experience. Glad he was all right. When calling into the support line prior to a provi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The app was initially easy to use but getting accurate information after that was nearly impossible. At first they said one technician would take 100 minutes. Then they reassigned me to someone else w... もっと見る
企業が回答しました
I had to google “roadside assistance in zip code” not sure what I would get, pleasantly surprised by response by everyone. Starting with initial contact person all the way through to person who showed... もっと見る
企業が回答しました
Upon calling for assistance to jump start my battery located at my apartment, was met with upmost and timely response. Service tech took time to remind me to drive my car for charging purposes before... もっと見る
企業が回答しました
企業情報
当該企業による記述
Drive Roadside Assistance provides fast, reliable roadside assistance across the U.S. and Canada — no membership required. Connect instantly with licensed, insured, and background-checked providers for towing, jump starts, flat tires, lockouts, fuel delivery, and more. With 24/7 nationwide coverage, upfront pricing, and average response times of 25–45 minutes, Drive Roadside is the trusted choice for roadside help anytime, anywhere.
連絡先
Need a receipt or refund?
4.4
優良
3881件のレビュー
ネガティブなレビューの 79％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Drive Roadside Assistance からの回答
We’re glad to hear you received help quickly. Thank you for sharing your experience with us. If you ever need roadside assistance or towing in the future, we’re just a click or a call away.😊
I thought good job
2025年8月23日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
I thought I was dealing with AAA…
I thought I was dealing with AAA roadside assistance because that’s what I looked up in my phone. I was charged $199 to have my tire changed even though I have AAA coverage
2025年8月21日
Drive Roadside Assistance からの回答
Caltha, we completely understand your frustration — discovering an unexpected $199 charge for a tire change when you believed you were contacting your AAA coverage is genuinely upsetting, and that is far from the transparent experience DRIVE Roadside aims to deliver. We take concerns like this seriously. To address the billing issue, you can submit a refund request at driveroadside.com/billing, and our team will look into your situation right away.
Convenient to request and good service!
2025年8月23日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
What was great is the fact they tried…
What was great is the fact they tried to go as fast as they could. It was expensive but it got us off the side of the highway so that’s all that matters
2025年8月19日
Drive Roadside Assistance からの回答
Hi Amanda, We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
I appreciate the service I received on…
I appreciate the service I received on 8/18/25. Once placed my order online, I had a very quick response and phone call from the driver. He was at my car within 25 minutes. A very professional man that cared about my safety, leaving with instructions driving on a spare tire. I can’t think your team enough for the wonderful service.
2025年8月18日
自発的なレビュー
Drive Roadside Assistance からの回答
Hi Kimberly, we’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Precise finding my location
Precise finding my location. Reasonable timing.
Safe driving to autorepair shop.
Excellent service
2025年8月18日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Never use them!!
Never, ever use these predatory people. I called because my Tesla had a flat. He told me it would be $175 to come out and that, if the tire needed to be replaced, the total would be up to $500. I gave him my information and called him back 10 minutes later after discovering the tire couldn’t be repaired. He said he would look for a tire and give me pricing.
Then he called back and told me it would be $800 for one tire. I told him I would not pay $800 for a single tire when the tire costs $380 max. He then said it was because it was Sunday. I declined. He told me he would still charge my card $175 for the service. I explained that I didn’t want the service, and he said it was non-refundable.
At no point did he mention that the $175 would be non-refundable. No one ever came out — the entire conversation lasted about 10 minutes. I ended up finding another company who came out and replaced my tire for $220 (same exact tire).
Buyers beware. They will try to take advantage of your situation and scam money out of you. I will also be reporting this to the BBB and will definitely call my credit card company. When I told the company that actually came out what had happened, they said, “Are you sure they weren’t quoting you for all four tires?” SMH.
⸻
2025年8月17日
自発的なレビュー
Drive Roadside Assistance からの回答
We're truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the kind of service we aim to provide, and we apologize for any confusion or frustration caused.
If you have not already received a refund, please visit driveroadside.com/billing
to submit a refund request so our team can investigate and make things right.
Thank you again for your feedback — it helps us improve.
RUN ..!!!
RUN ..!!!!
Do not place your trust and money in this company. They're not giving you what you're promised. They are deceitful in their tactics, and how they run their business.
They say they will give you full access to jobs and contracts, and that a lie. They take your money, and when there's an issue they'll ignore your emails
I will be reporting this company
2025年8月11日
自発的なレビュー
Drive Roadside Assistance からの回答
We're sorry to hear about your experience and take these concerns seriously. We strive to ensure all partners and customers receive the access and support they are promised.
If you haven't already received a resolution, please reach out to us directly at driveroadside.com/billing
so we can review your situation and make things right.
Thank you for your feedback — it helps us continue improving.
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Progressive
The process of getting a receipt that is proper for your insurance to reimburse you for is subpar. Also, it was hard to navigate through the website and there was nobody available to call for help
2025年8月14日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Canceled my service within 2 minutes
Canceled my service within 2 minutes, still charged me 200 dollars, when they clearly did nothing as it was an est of 80 minutes when I needed help immediately for my dogs burning alive in there anyway, they didn't tell me an est before I spent that money and the number they gave me hung up on me when I asked for help in solving the issue, never use this service 0/10
2025年8月13日
自発的なレビュー
Drive Roadside Assistance からの回答
We're very sorry to hear about your experience and truly hope your dogs are safe.
To clarify, the $200 charge you saw is a temporary hold, not a final charge, and it will automatically fall off your account. In cases where a service is canceled after being dispatched, a $49 cancellation fee applies, which is explained in our terms during checkout.
If you have not already submitted a refund request, please visit driveroadside.com/billing
so our team can review your case and assist further.
We appreciate your feedback and the opportunity to make things right.
A time for AAA
The roadside service was prompt and
was only needed for a jump, no battery this time.. The service person
was very friendly and knowledgeable.
2025年8月11日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Fast and friendly
They came faster than their estimated time which was great, the driver was extremely friendly and nice. I have a couple project cars so I will definitely be calling them again for their service.
2025年8月12日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Me ayudaron rápido eficaz y aún sin…
Me ayudaron rápido eficaz y aún sin saber el idioma el chofer supo exactamente qué hacer para ayudar muchas gracias Sr joe
2025年8月12日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Driver was very friendly and…
Driver was very friendly and knowledgeable, and made it out to us very quickly
2025年8月11日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Outstanding experience.
Excellent. Arrived very fast and saved my dogs from a very hot car. Had a rental had it running with the air on and the car shut off with the keys in it. No idea why it did that but they arrived 9 minutes later and saved my dogs. Thank you Joe!
2025年8月9日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Great Service
Service was quick, competent, and painless. I'm 77 years old and physically cannot change a tire by myself. If I ever have a problem again, I will definitely use DRIVE Roadside again.
2025年8月5日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Drive Roadside got me going quickly
Drive Roadside quickly found and dispatched a company to jump my car. It was very easy. The only downside is the receipt they emailed to me was very generic and my car insurance company will not accept it. Please improve the service receipt to include the name of the company and service provided.
2025年8月4日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Quick, efficient and great
Service was quick and easy to schedule. Technician showed up at the time listed and was very nice and helpful. He got us fixed and on the road in no time. Would definitely recommend.
2025年8月4日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。