Dr.JOB レビュー 245

Dr.JOB からの回答

2026年3月12日

hi,
We understand your frustration. Please note that all subscription charges are processed by your bank, not by us directly. To avoid unintended messages or charges being captured by the standard system, we recommend deactivating your subscription at least 24 hours in advance.

System messages, such as headhunter requests, will continue unless the profile is deleted. This is clearly outlined on our website, and users have full control to manage or delete their profiles to stop all communications.

We encourage reviewing these options carefully to ensure your preferences are reflected in the system.

Dr.JOB からの回答

2026年3月12日 に更新

hi,
We understand your concerns. Please note that all subscription charges, including recurring payments, are clearly mentioned at sign-up, on the payment page, and in our Terms and Conditions. It is the user’s responsibility to review these details and deactivate the subscription if they no longer wish to continue.

All payments are processed through the bank or payment provider (like PayPal), not directly by us. To avoid unintended charges, we recommend deactivating subscriptions at least 24 hours in advance.

We do not operate scams; our communications and payment processes are fully transparent, and all users, regardless of financial situation, have the same terms and control over their accounts.

If you would like us to investigate further, please send a detailed email to support@drjobpro.com, and we will be happy to assist.

Dr.JOB からの回答

2026年2月26日

Hi there,

Thank you so much for your kind words. It truly means a lot to us to hear that you had a smooth and stress-free experience on the platform. That’s exactly what we aim for ,making everything clear, simple, and efficient so you can stay focused on what really matters: your job search.

We’re really glad you found the setup professional and easy to navigate. Feedback like yours motivates our team to keep improving and delivering the best possible experience.

Wishing you continued success, and we’re always here if you need anything!

Dr.JOB からの回答

2026年2月26日

Hi,

We’re really sorry to hear about your experience and understand how frustrating unexpected charges can be, especially if you feel the service hasn’t been helpful. Please note that subscriptions renew automatically unless they are cancelled before the renewal date. If you would like to stop the auto-renewal, you can do so by logging into your account, going to My Profile, scrolling to the Dr.Job Membership section, and clicking on “Click here to confirm your request” to terminate your premium membership. You can access your account directly here: https://drjobs.ae/profile/account
. If you face any difficulty or would prefer us to assist you, please email support@drjobs.ae
with your registered email address and we will help you as quickly as possible.

Dr.JOB からの回答

2026年2月26日

Hi,
Thank you so much for your thoughtful feedback. It truly means a lot to us that you felt the experience was reliable, authentic, and respectful of your time. Creating a process that feels human rather than overly promotional is very important to us, so we’re especially grateful that this came through clearly on your end.

We genuinely appreciate you taking the time to share this, and we’re thankful for the trust you placed in us throughout the process.

Dr.JOB からの回答

2026年2月14日

Thank you for taking the time to share your thoughts.

We’re especially pleased to hear that your experience exceeded expectations. It’s wonderful to know that the tools felt easy to use and supported your job search smoothly without disruption. That seamless, “quietly effective” experience is exactly what we aim to deliver.

Your feedback truly encourages our team to continue refining the platform and ensuring it remains practical, reliable, and user-friendly.

We appreciate your trust and wish you continued success in your career journey.

Dr.JOB からの回答

2026年2月12日

Thank you for sharing your feedback. We sincerely regret that you feel dissatisfied and would like to clarify the situation.

Dr.Job offers a 3-day trial period for paid subscription plans. During signup and before payment confirmation, the subscription terms, including trial duration, subscription fees, and renewal charges, are clearly displayed. If the subscription is not canceled within the trial period, it automatically renews as outlined in the agreed Terms & Conditions.

We do not apply hidden charges. All payments are processed transparently according to the plan selected at registration. Thousands of users successfully use and manage their subscriptions directly from their account dashboard.

We are concerned by your statement that we did not respond. Our support team is available and actively assists users with billing or account concerns. We kindly ask you to contact us directly at support@drjobs.ae with your registered email address so we can review your case immediately and work toward a resolution.

Dr.Job is a registered company operating with full transparency, and we take all customer concerns seriously. We look forward to resolving this matter with you promptly.

Dr.JOB からの回答

2026年2月12日

Thank you very much for your kind words and thoughtful feedback.

We’re delighted to hear that you found the platform practical and well organized, and that your experience felt clear and straightforward. Creating a transparent environment where users can explore opportunities at their own pace, without pressure , is very important to us.

Your feedback truly motivates our team to continue improving and delivering a smooth, reliable experience for all our users.

We appreciate your trust and wish you continued success in your career journey.

Dr.JOB からの回答

2026年2月12日

Thank you sincerely for sharing your experience with us.

We’re truly pleased to hear that you found the process simple and easy to follow from the beginning. It’s especially encouraging to know that the job listings felt relevant and up to date, and that the overall experience felt smooth and respectful without being overwhelming.

Our goal is to make the platform intuitive, practical, and naturally integrated into our users’ routines, so your feedback means a great deal to our team.

We appreciate your trust and wish you continued success.

Dr.JOB からの回答

2026年1月29日

Thank you for your feedback. We understand your concerns and would like to clarify.

Dr.Job does not use paid or fabricated reviews. All reviews are submitted independently by users based on their own experience, and we do not influence or control user ratings.

Job listings on Dr.Job are sourced through AI-powered aggregation from multiple ATS partner platforms and direct postings from hiring companies. Dr.Job is a technology platform designed to help jobseekers discover and apply to opportunities more efficiently. Listings are continuously monitored, refreshed, and outdated roles are removed.

For verification, assistance, or questions about specific listings, users can contact our support team at support@drjobs.ae, where our team is available to help.

Dr.Job is a registered and transparent platform, operating under clearly displayed Terms & Conditions, and we take user trust seriously.

Dr.JOB からの回答

2026年1月29日 に更新

Thank you for your feedback. We’re sorry to hear about your experience and would like to clarify the details.

Dr.Job offers a 3-day trial for paid subscription plans, during which users can explore premium features. In addition, several core services, including Resume Builder, Resume Parsing, and AI Job Search, are available for use.

As clearly mentioned during signup and before payment confirmation, subscription cancellation is managed directly by the user from their account dashboard. This ensures full control and transparency. If a user experiences difficulty signing in, our support team assists with account access recovery, enabling the user to cancel successfully.

Regarding job listings, Dr.Job uses AI-powered aggregation from multiple sources and regularly refreshes postings. While some roles may expire, we continuously update listings to maintain relevance.

Dr.Job is a registered and transparent platform, operating under clearly displayed Terms & Conditions. We take user concerns seriously and encourage you to reach out to us at support@drjobs.ae
so we can review and resolve your case promptly.

Dr.JOB からの回答

2025年12月17日

We understand your frustration, and we respect your right to share your opinion. However, we would like to clarify a few points.

Dr.Job is a legitimate job platform. The application fee is clearly disclosed before applying and is used to support platform operations such as applicant verification, fraud prevention, ATS management, and secure payment processing. This helps maintain a higher-quality and safer experience for genuine job seekers and employers.

Regarding reviews, all feedback on our platform comes from real users who have interacted with our services. We do not fabricate reviews, and we encourage transparency and honest feedback—positive or negative.

Our goal is not to charge people unfairly, but to protect applicants from scams and reduce spam and low-quality activity that unfortunately exists in the online recruitment space.

We remain open to constructive feedback and are always working to improve our service.

Dr.JOB からの回答

2025年11月21日

Thank you for your concern — that’s a valid question.

At Dr.Job, the application fee is real, not a scam. It’s not about taking advantage of people; it’s there to support critical services that maintain the quality and security of our platform:

It helps us cover ATS (Applicant Tracking System) listing and management costs, which allow us to run a professional, secure hiring process.

It supports verification and filtering of serious applications.

It reduces spam, low-quality or fraudulent job postings..

It contributes to maintaining our platform, ensuring payments are processed securely and that we can provide good service.

We always show this fee transparently before you apply, so you know exactly what you’re paying for.

Your trust is very important to us at Dr.Job, and protecting applicants from scams is one of our top priorities.

Dr.JOB からの回答

2025年12月17日

Thank you for sharing your experience. We understand why this situation may have raised concerns, and we appreciate the opportunity to clarify.

Many legitimate employers choose to advertise their vacancies exclusively through trusted job platforms like Dr.Job rather than listing them directly on their own websites. This is a common practice and does not indicate that the job is not genuine.

Regarding the payment options, the application fee and any optional upgrade packages are always displayed transparently before you proceed. These fees support essential services such as applicant verification, fraud prevention, ATS management, and maintaining a secure recruitment environment. Choosing an upgraded package is entirely optional and not required to apply.

Dr.Job is a legitimate recruitment platform, and protecting job seekers from scams is one of our top priorities. We encourage users to review all details carefully before applying and to reach out to our support team if they have any questions or concerns.

Your feedback is valuable, and we are continuously working to improve clarity and trust across our platform.

Dr.JOB からの回答

2025年9月15日

Thank you for your kind words and recommendation! We’re delighted to hear that you find Dr.Job a professional platform with exceptional support and valuable opportunities. Your feedback motivates us to continue improving our services and helping both job seekers and employers achieve their goals.

We truly appreciate your support!