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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Bonjour les fans dualtron , un excellent service , beaucoup plus rapide que mc donald , bien plus efficace que mercedes , jai eu un souci avec mon dualtron x limited pour un programme qui ete bloqué ,... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Hello Dualtron, I already have Dualtron pop and its really amazing. Now I ordered Victor luxury + and can't wait that it come. Customer support team and sales team are more than amazing, literally wha... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I bought a Dualtron Thunder 3 back in May, and now that it’s December, I can confidently say the company has been amazing. The support staff and the whole team have been outstanding — every time I ne... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Même si je ne peux vous parler des produits DUALTRON, je vais vous vanter les mérites de Hunter (et sa direction)... J'ai malheureusement été victime d'une arnaque à la carte bancaire mais grâce... もっず芋る

䌁業が回答したした


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

83件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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5぀星のうち5の評䟡

Bonjour les fans dualtron

Bonjour les fans dualtron , un excellent service , beaucoup plus rapide que mc donald , bien plus efficace que mercedes , jai eu un souci avec mon dualtron x limited pour un programme qui ete bloqué , entre le moment ou jai contacté dualtron shop , et que le souci a ete reglé , il a dut se passer 10minutes , un service de reve , javais limpression que ma x limited ete la leurs tellement ils se sont occupé , encore bravo et 1000merci... champion l"equipe.👍

2026幎2月9日
自発的なレビュヌ
DUALTRON SHOP ロゎ

DUALTRON SHOP からの回答

Merci infiniment Drai pour ce superbe avis 🙏
On est ravis d’avoir pu débloquer votre Dualtron X Limited aussi rapidement — et surtout de vous avoir apporté une expérience à la hauteur de la machine ⚡
Encore merci pour votre confiance, et profitez bien
 ça pousse fort 😄👍
L’équipe Dualtron-Shop

5぀星のうち5の評䟡

I bought a Dualtron Thunder 3 back in


I bought a Dualtron Thunder 3 back in May, and now that it’s December, I can confidently say the company has been amazing. The support staff and the whole team have been outstanding — every time I needed help or replacement parts, they were quick, friendly, and incredibly helpful. It’s rare to find a company that stands behind their products like this. Highly recommended!

2025幎12月6日
自発的なレビュヌ
DUALTRON SHOP ロゎ

DUALTRON SHOP からの回答

Thank you so much, Maro!
It means the world to our entire team to receive this kind of feedback — especially coming months after your purchase. We’re committed to supporting every rider not just before the sale, but throughout their ownership.
We’re glad your Dualtron Thunder 3 has been performing well and that we could help when you needed us. You’re always welcome here!

— The Dualtron Shop Team 🛎💪

5぀星のうち5の評䟡

Brutal company

Hello Dualtron, I already have Dualtron pop and its really amazing. Now I ordered Victor luxury + and can't wait that it come. Customer support team and sales team are more than amazing, literally whatever-whenever, they are here. Would reccomend this company 100%, safe!!!

2025幎12月3日
自発的なレビュヌ
DUALTRON SHOP ロゎ

DUALTRON SHOP からの回答

Thank you so much, Josip!
We’re thrilled to hear you’re enjoying your Dualtron Pop and that you’ve now chosen the Victor Luxury Plus — a fantastic upgrade!
Our team truly appreciates your kind words and your trust. We’ll continue to be here whatever-whenever you need us.
Enjoy the ride and welcome again to the Dualtron family! 💥🛎

— The Dualtron Shop Team

5぀星のうち5の評䟡

Hello Dualtron love the scooter

Hello Dualtron,
I recently bought the Dualtron popular, and I could not be more happy 😊 The “little” beast is so fast. The acceleration is out of this world. I would really recommend the company. 10 out of 10 service in my opinion. I would totally buy another electric scooter from here. 👍

2025幎11月27日
自発的なレビュヌ
DUALTRON SHOP ロゎ

DUALTRON SHOP からの回答

Thank you so much for your amazing review! 🙌
We’re really happy to hear that you’re enjoying your Dualtron Popular — it may be small, but as you noticed, it packs a punch! ⚡

Providing a great service is our top priority, so your words mean a lot to the whole team.

Enjoy the ride and drive safe! 🛎💚
— The Dualtron Shop Team

5぀星のうち5の評䟡

Alguien me dice si es fiable comprar en


Alguien me dice si es fiable comprar en tik tok shop está marca

2025幎10月4日
自発的なレビュヌ
DUALTRON SHOP ロゎ

DUALTRON SHOP からの回答

Saludos,

Dualtron Shop no vende nada en TikTok ni en ninguna otra plataforma de terceros.

Sólo vendemos directamente en nuestra página web: https://dualtron-shop.com/

Si ha comprado un Dualtron en TikTok o plataformas similares por un precio barato < 500€, lo más probable es que haya sido víctima de una ESTAFA. Le recomendamos que denuncie el fraude a su banco inmediatamente.

5぀星のうち5の評䟡

Excellent service my fast charger made


Excellent service my fast charger made a wierd noise and didnt work and they sent me a new one. Highly recommend.

2025幎9月30日
自発的なレビュヌ
DUALTRON SHOP ロゎ

DUALTRON SHOP からの回答

Hello Mattias,

Thank you very much for your 5-star review! We’re glad we could quickly resolve the issue with your fast charger and that you’re satisfied with our service. Your recommendation means a lot to us. 🚀

Kindest regards,
Dualtron Shop Team

5぀星のうち2の評䟡

PESSIMA ASSISTENZA!!

Andiamo per ordine:
- articolo arrivato dopo 6gg dall'ordine, quindi ottimo!
- articolo arrivato con piccoli segni, graffi in una parte, parte sostituita quindi ottimo!
- articolo ( Dualtron Victor Limited 35ah ) pagato 2700 euro.
- problemi seri con vibrazioni già da 20km/h in poi. Inviati vari video con evidente problema di deformazione albero motore e/o cuscinetti di entrambi i motori.
Soluzione proposta: inviare il monopattino, fanno prova loro, SE PER LORO non c'Ú un problema, restituzione a MIE spese (andata e ritorno, per un totale di circa 600 euro...).
Ma secondo voi, é normale??
Se ne sono lavati le mani.
Evitate e comprate da una altra parte...
P.s. hanno eluso anche il diritto di recesso ampiamente regolamentato dal UE, perché pretendono che il monopattino non venga usato...
Ma per favore...

2025幎9月3日
自発的なレビュヌ
DUALTRON SHOP ロゎ

DUALTRON SHOP からの回答

Gentile cliente,

Vorremmo chiarire alcuni punti importanti in merito al suo commento:

• I video che ci ha inviato non hanno dimostrato in modo conclusivo l’esistenza di un difetto. Per questo motivo, e in conformità alla Direttiva UE 2019/771, Ú necessario un esame tecnico diretto del prodotto prima di poter stabilire un eventuale rimedio.

• Il trasporto Ú completamente gratuito se viene confermato un difetto. Se invece non viene riscontrata alcuna anomalia o il problema non rientra nella garanzia, potrebbero essere applicati i costi di trasporto/diagnosi — ma parliamo di circa 200 € complessivi andata e ritorno, non dei 600 € da Lei indicati.

• Per quanto riguarda il diritto di recesso, la normativa europea prevede che il prodotto venga restituito in condizioni “come nuovo”, paragonabili a una prova in negozio. Nel suo caso, il monopattino era già stato utilizzato in maniera estesa, ben oltre quanto consentito dalla legge per un semplice recesso.

Applichiamo in modo rigoroso le norme europee a tutela dei consumatori, garantendo trasparenza ed equità per tutti. Restiamo disponibili a organizzare un’ispezione trasparente del suo monopattino, senza alcun costo anticipato per Lei se il difetto sarà confermato.

Cordiali saluti,
Dualtron Shop

5぀星のうち5の評䟡

Anas my customer service you are the


Anas my customer service you are the best and thank you so much for helping and thank dualtron company for best supporting ever i have seen

2025幎7月29日
自発的なレビュヌ
DUALTRON SHOP ロゎ

DUALTRON SHOP からの回答

Dear Yashar,

Thank you so much for your wonderful 5-star review!

We’re truly grateful for your kind words and thrilled to hear that you were satisfied with our support. Your message has been shared with the team — and especially with Anas, who’s very happy to have been of help!

It means a lot to us that you took the time to share your experience. If you ever need anything in the future, we’re here for you.

Warm regards,
DUALTRON SHOP Team

5぀星のうち5の評䟡

Dualtron is the number 1.

Hello I'm Paolo Fuoco, this guys are amazing, the best, with so important principles and so important valors not only for the professonality but also for the big heart that I saw. "Passion" is the key and really this guys are the best in all the world 🫶🏻🫶🏻 Big big respect❣

2025幎7月23日
自発的なレビュヌ
DUALTRON SHOP ロゎ

DUALTRON SHOP からの回答

Dear Paolo. Thank you very much for these kind words and for your super positive vibes and energy <3 Take care and talk soon!!!

5぀星のうち5の評䟡

Ero molto dubbioso all’inizio li ho


Ero molto dubbioso all’inizio li ho pressati pensando fosse uno scam e mi scuso hanno sempre avuto pazienza e gentilezza e disponibilità nei miei confronti ho ordinato modello dualtron victor luxury plus 60v 35Ah davvero una bomba con tutte le cose promesse da loro se dubitate non esitate ad ordinare ve lo dico in veste di cliente sono venditori serissimi anche se non verificati sono stati una garanzia per me

2025幎7月19日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent customer support

Bought a Dualtron Popular, had a query with the scooter as I assumed something wasn’t right with the folding mechanism. They sent a delivery guy to pick it up & sent it off to their warehouse for a technician to look at. Hunter D was very helpful & patient. I will be buying again in the future if the laws are changed for dual motor to become legal.

2024幎12月30日
自発的なレビュヌ
DUALTRON SHOP ロゎ

DUALTRON SHOP からの回答

Dear customer, thank you so much for taking the time to send us your feedback ! We are available if you need anything ! A happy near year and kindest regards.

5぀星のうち5の評䟡

Excellent service aprÚs vente

J'ai commandé une Dualtron Victor Luxury qui est arrivée avec un défaut de montage (moteur qui tournait dans le mauvais sens). J'ai contacté Dualtron Shop pour la prise en charge. PremiÚre réponse en 2h.
Deux jours plus tard, un livreur UPS se pointe à mon domicile pour enlever la machine.
6 Jours plus tard je la reçois via UPS encore en parfait état de fonctionnement.
Un soucis de montage peut arriver avec n'importe quelle marque, l'important est un service SAV de qualité.
Bravo à l'équipe !

2024幎8月20日
自発的なレビュヌ
5぀星のうち5の評䟡

Smooth purchase experience

I purchased a dualtron thunder 3 with this company, i received my scooter 1 week later with UPS (order to Spain, i use it for my holidays). The ordering process on the website is smooth and secure, a tracking is sent by them to follow up with the delivery.

The Thunder 3 itself
what a pleasure. It’s definitely a beast !

2024幎8月2日
自発的なレビュヌ
5぀星のうち1の評䟡

pas de livraison

J'ai passé commande le 2 juin. paiement encaissé et depuis15 jours plus aucune nouvelle.
Je n'arrive à joindre personne au téléphone et personne ne répond à mes mails.
TrÚs déçu.

2024幎6月2日
自発的なレビュヌ
DUALTRON SHOP ロゎ

DUALTRON SHOP からの回答

Bonjour Richard,

Pour une raison que nous ignorons, nous recevons vos emails sous forme de SPAM.

Notre cargaison de Dualtron Togo a été encore retardée au 21jJuin, le processus logistique est rempli d'inconnus et certaines fois nos dates s'en trouvent chamboulées.

Nous allons apporter une réponse à votre dernier mail immédiatement.

EDIT : votre commande a été intégralement remboursée, à votre demande.

Meilleures salutations,
L'équipe Dualtron Shop

5぀星のうち5の評䟡

Ho comprato un Dualtron Victor Luxury

Ho comprato un Dualtron Victor Luxury
E’ un mezzo pazzesco con prestazioni incredibili ✈🥰🥰🥰✈✈
Unico problema si Ú bruciato il display
Loro mi hanno assistito con estrema professionalità inviandomi subito il pezzo di ricambio
Tutto molto ben organizzato
Se volete comprare un monopattino come questo credo che siano gli unici in Europa a cui potete affidarvi
Molto molto bene
FT

2024幎5月17日
自発的なレビュヌ
5぀星のうち5の評䟡

Exceptional customer support by


Exceptional customer support by “Hunter” (i guess it’s a pseudonyme ^^). I had my Victor Lux picked up at home free of charge because it stopped working the first month of use. I am waiting it to return but i trust dualtron shop team to make the repairs swiftly.

2024幎5月6日
自発的なレビュヌ

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