Got a Big Date Automatic at the Toronto Watch Show. The folks behind the counter were very pleasant. I asked for some details about the movement in the watch, however, that info had not been release... ãã£ãšèŠã
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I purchased 2 Lostock Chronographs. Both are excellent timepieces. The customer service is outstanding. They were shipped right away and arrived more quickly than some U.S.-based watch orders I've pla... ãã£ãšèŠã
Bought a Duckworth Prestex watch for my sonâs birthday - he hasnât received it yet but the quality, value and service Iâve received has been outstanding. Loved the handwritten note from Neil, a lovely... ãã£ãšèŠã
Purchase a Prestex swiss diver 300m with the domed saphire crystal at the Southampton watch show. I have several more expensive luxury divers that are becoming hard to justify when you look at what yo... ãã£ãšèŠã
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Prestex is an independent British watchmaker with a watchmaking heritage dating back to 1924. Designed in England, our watches bring together distinctive British character, precision engineering and carefully considered craftsmanship to create timepieces made to be worn, enjoyed and treasured for years to come. Quality sits at the heart of Prestex. Our collections combine precision Swiss movements with carefully selected materials, considered proportions and meticulous attention to detail. From sophisticated automatic chronographs and GMT watches to divers, dress watches, quartz chronographs and limited editions, each Prestex watch has its own character while remaining true to our commitment to quality, reliability and enduring design. Prestex is led by founder Neil Duckworth, whose family history in the watch and jewellery trade stretches back generations. That heritage provides the foundations for the brand today, combining an appreciation of traditional watchmaking with the performance, materials and practicality expected from a modern watch. We believe a quality watch should offer more than accurate timekeeping. It should feel special to own, have a distinctive identity and provide lasting enjoyment on the wrist. This philosophy shapes everything from the design and development of our watches to the service and support we provide our customers. Whether choosing a first Swiss-powered watch, adding another timepiece to a collection or discovering Prestex for the first time, our aim is simple: to create distinctive British watches with genuine character, dependable performance and a standard of quality our customers can buy with confidence.
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The Three Pines, Church Road , HP10 8EG, Penn, è±åœ
- 07961100847
- neil@prestex.com
- duckworthprestex.com
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The watch is an incredible beauty
The watch is an incredible beauty, like wearing a piece of art on my wrist. Neil's service is also service to none. My watch shipped across the pond and delivered to me in under two days. Packaged very well along with a personal note from Neil and set properly to my local time out of the box. Absolutely love my Duckworth Prestex and will be adding more to my collection soon
Love this micro brand
The website is excellent and is a true reflection of the products you buy. I ordered a Chrono 42 and it is wonderful. I actually got a steel mesh band and added a brown leather band. The presentation from Neil upon opening was outstanding. Couldn't be happier with this purchase
Best service and contact from the ownerâŠ
Best service and contact from the owner of the company
Beautiful watch and quick delivery
Beautiful watch and quick delivery. And some really thoughtful personal touches from Neil. 5 star service.
Awesome timepiece. Expecional customer service.
Bought a Verimatic watch and it is an awesome timepiece, even more so in person rather than what transpires through the pictures or some videos available online.
In itself, the watch would be all that really matters, but I would be remiss if I did not mention the handwritten note by the company's owner, Mr Neil Duckworth, that accompanied the watch. It was a very nice and unexpected touch that made it feel acquiring such an item a lot more personal, like I was actually getting it from the actual person himself whose passion project was carefully shipped to me instead of it being just another online-based, impersonal transaction.
Furthermore, an additional nice touch was the inclusion of an extra suede strap that was not in my initial plans, but made the unboxing experience all the more memorable.
This sort of personal customer service should be the standard on how all smaller watch companies should operate by if they want to capture more people's attention and wallet.
To sum it up, all this is to say that I will not hesitate to buy another watch from Mr Duckworth and his team should the opportunity come.
A great experience and watch all around.
Friendly, easy, and personal touches made this a fantastic experience. And the watch is cool. I love it.
Super fast delivery of a truly gorgeousâŠ
Super fast delivery of a truly gorgeous watch.
What more can I say?
Simple process and outstanding result
Purchasing the watch was effortless and I appreciated Neil's comments which, effectively, confirmed my original choice.
I'm delighted with my new watch and keen to 'show it off' at any appropriate opportunity! :)
Very happy with the service from Neil
Very happy with the service from Neil. There was a slight delay on the grey suede strap I ordered, but Neil personally made up for it with a handwritten note in the mail - and he even threw in another green strap for me. Experiences like this gives me more reasons to keep buying from small businesses, rather than bigger corporates. Fantastic and thanks again Neil, much appreciated.
Perfect
Seemless purchase, fast shipping, great product and it's presentation. Nice postcard and individual approach to a customer was a nice and appreciated addition. Great work!
Incredible customer service
Incredible customer service, extremely fast despatch of goods and exceptional timepieces.
It's my 2nd purchase from this amazingâŠ
It's my 2nd purchase from this amazing brand!
Style and quality is second to none.
A lovely timepiece and perfect service
A lovely timepiece and perfect customer service
First class...
The watch is beautiful, very well made, the customer service is first class - a bonus is that you are contacted personally by Neil Duckworth - the owner, I highly recommend.
First impressions and initial thoughts
I liked the watch design and the heritage behind the brand. The buying experience was very good and extremely personalized. I liked the packaging and the watch looks great. From the pictures I thought it comes with both leather strap and metal strap, but it came in with the leather strap only with an additional gift leather strap. The main strap looked blue in the pictures but the actual one seems very dark going in to black with green shades.
Enjoyable Watch owning experience
First and foremost, it's a great looking watch. Stays true to the original heritage classic design. Pricing is ver reasonable, making it easy to give the brand a try. The watch arrived in Bangkok in record time with a much appreciated hand written note from the owner. The icing on the cake was the fastest customer support I know in the industry. I have a small wrist so the strap included was too big but that was sorted in the quickest of time. Overall makes for a very enjoyable watch owning experience. I look forward to seeing what they come up with in the future.
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