Dutch Label Shop レビュー 557

I really had not envisaged it would take so long from ordering to receiving the order - company refunded in the end as it took so long.
It ended up quite stressful to have to replace the labels elsewhere at very short notice as it took so long to arrive despite saying fast delivery on website.

After 1.5 weeks was just trying to find out where in the transit process my labels were, didn't expect them for another week or so.....turns out they'd arrived and my son had put them on the table!
They look great and really happy with the postage time!! (Australia)

Incredibly disappointed. Don’t waste your time or money ordering the sample pack to choose a label style.

I paid for the sample pack to ensure I knew exactly what I was ordering, loved one particular label, and ordered my labels based on that exact sample. I was really excited to receive them as I am a new small business but when my labels arrived, the finish was different to the sample label.

The sample label had neat edges on the long sides (top and bottom) and cut raw, slightly frayed edges on the shorter sides. This was the look I loved and specifically ordered. However, the labels I received were cut along the opposite grain, leaving raw frayed edges on the top and bottom and neat edges on the short sides. As a result of being cut on the opposite grain, they look far messier than the sample and this is not the appearance I was wanting.

I contacted them immediately, as the labels were the opposite of what I paid for and ordered based on. After a lot of back and forth, I was told it depends on how the fabric is cut. I asked if my labels could be cut the same way as the sample and was even shown a photo of another customer’s labels that matched the sample exactly. I confirmed this was precisely what I wanted and asked if there was a specific size or dimension needed to achieve this finish as this wasn't mentioned anywhere.

I was then told it wasn’t possible to produce my labels the same as the sample or the other customer’s, which makes no sense. What is the point of selling sample labels if the final product finish can’t match them exactly? If variations are unavoidable, this should be clearly explained in the sample pack with samples of variations provided.

I'm fully aware that the website states the label has raw edges with some fraying, the sample clearly shows this only on the short edges. The labels I received were cut in the opposite direction, significantly changing the overall finish. The fraying along the top and bottom edges was far more excessive than the short raw edge on the sample and continues to unravel when snagged.

You can’t advertise one finish, charge customers based on it, and then deliver something different. I'm just confused as to why the others customer also looked exactly like the sample so why can't mine look like this too?

Honestly so disappointed by this and as a new small business I spent the time and money to review the sample pack to ensure the money spent ordering my first set of labels would be exactly what I was looking for yet I've been sent something different to the sample which looks so much messier and tatty that I cannot use them.

I would attach photos of the sample next to my labels as well as the other customers label as a reference but there isn't an option to do this.

I dont often write a review, but the process was made super simple, fast and secure. I'll likely order my future labels here too.

Only issue i had is the shipping could have been communicated a bit better, but other than that it was great.

Ontzettend traag bestelproces. Contsant heb ik zelf in moeten checken hoe het gaat.... Na 3 (!) weken blijkt dat mijn bestelling nog steeds 'in productie' is. Hoezo snelle levering? Beter bestel je ergens anders. Ga ik ook doen.

Quality product, easy to order and a great experience overall with this business. Will defenitely buy from them again.

Etichette da cucire ben fatte. Realizzazione e spedizione nei tempi previsti. Ottima l'assistenza clienti.

Prijs kwaliteit is erg goed. Ook bij de geweven badges mooi gedetailleerd. Het ontvangen van de fotoproof versie (pas na 10 dagen) en de uiteindelijke levering (dik 3 weken) duurde wel erg lang.

Sent my design and they were very good at communicating and asking how it should be layed out, they helped with some small edits since I had made some errors in the fold. Everything came out great even if it was small.I do recommend the hemtags.And they do have the “see photo of product first” Adds some time but worth the wait if you are worried.

I found the website easy to understand and easy to order. The items were shipped and arrived very quickly. The labels are great and look fantastic on the patchwork quilts I made.
100% will use again. Thank you so much.

Ils sont nul .uniquement pour vous prendre de l argent.

First time having labels printed-proud to stitch them in!! Professional and appealing to the eyes. Will be ordering again.

Stickers net mooi en snel binnen gekregen. Top gedaan!

Just great! Fast, efficient, friendly service. Product lovely. Very, very happy customer about to become repeat customer!

Good quality of the products but poor logistic experience. Dutch works with UPS in Spain. In my case UPS shared the wrong info on where the product was available and confirmed twice they had already contacted with Dutch after I called out. Dutch tells me they received no info from UPS and had no initiative to talk with UPS even that I asked them if they could do it as they have a direct line with them.

Great quality and came super quickly. Their website is super easy and user friendly as well. Loved all the options. Could not have been happier !

Incredibly helpful! I am so glad I ordered the samples! They arrived quickly and gave me tangible answers to my questions. I felt very confident placing my order after handling the sample in real life.

The labels were perfectly made, they arrived with plenty of time to spare. I so appreciate their customer service and care. Will certainly be reordering from Dutch Label Shop!! These have to be made in the USA because it didn’t take 6 weeks to arrive!! Thanks for that!!!

The order process was so easy and simple (and fun!) I received them and they are fantastic, my friends are always impressed and surprised to see my label in their little gifts I make for them. I only wish I had ordered 100 instead of 30!!

When produced labels here in PA, USA they had a good quality product, delivered on time, and responded with updates or to inquires. This is no longer the case - Made in Vietnam, delivery is horrible, labels not as thick as they once were. But will say, still better than what is on Amazon. I will be researching for a new label company for future use. Very saddened by the quality, non-delivery date status, and lack of giving customer updates.