DXC Technology レビュー 

I deal with Shonal i find she is transparent honest , dxc as a whole are also amazing , they all listen . Every person i have dealt with at dxc have been great , they go above and beyond to help .

One star is GENEROUS for this filthy organisation.

I have been allocated to DXC following extremely traumatic incidents leading to a WorkCover claim. I have never been suicidal in my life, however every interaction with DXC makes me so scared because I am waiting for the next mistake by another incompetent case manager. I can 100% say with certainty that the case managers have ZERO clue on how to work with people (especially those with trauma injuries).

DXC have cherry picked information, ignored numerous reports and denied me of crucial psychology sessions and refuse to pay for my medication.

The ONLY time I had a good case manager was following my first suicide attempt - that case manager was Vivian M. I then was assigned two different case managers as soon as I felt I was developing rapport and having positive experiences with the insurer. Aside from Vivian, every other employee they engaged me with was as effective as a wet paper bag.

SPECIAL SHOUT OUT TO LUCY CULLEN, HAYDEN BAKER. I truly fear for any other clients that get placed within their caseloads. My only hope is that one day they too experience verbal and physical abuse (as I did within my role, hence needing WorkCover) and get given the same treatment that I got. I hope that they then feel how debilitating the lack of support is.

Literally asked for a new case manager and have yet to even receive one after 2 months. Absolutely appalling.

TLDR; euthanasia is a better option than having an insurance claim with DXC. They will make you 100% worse and get a kick out of playing with your life in your face.

I am extremely disappointed with the service I received from the DXC Accounts team, particularly from Sue.

I contacted the team to follow up on rejected payments for a provider and found Sue to be dismissive, unhelpful, and unwilling to properly investigate the issue. Throughout the conversation, she repeatedly sighed and appeared frustrated whenever I attempted to explain the situation, which made me feel that my concerns were not being taken seriously.

What was most concerning was that Sue advised that the individuals claim had been rejected, yet the provider had never received any notification or correspondence informing them of this outcome. This lack of communication has caused unnecessary delays and frustration for everyone involved.

Rather than assisting in resolving the matter, Sue’s attitude and approach created additional obstacles and left me with little confidence in the competency of the accounts team. Customer service representatives should listen to concerns, investigate issues thoroughly, and communicate respectfully. Unfortunately, this experience fell well below an acceptable standard.

I hope DXC reviews both its communication processes and the level of customer service being provided, as no customer should have to deal with this level of dismissiveness when seeking assistance with a legitimate payment issue

God I wish I could go lower. This company ought to be investigated for their unethical practices. Years of hardship, incompetence and pain all for the moral failing of injuring my shoulder at work. Threats, being hung up on intentionally mid-call, legal documents missing major info, being sent other peoples confidential medical information. dealing with DXC has been one of the most frustrating and inadequate experiences of my life, It would take another two years to talk about every major DXC-caused issue I was left to solve myself. Shout out to Wilson, Rui, Nicole and other Nicole - you all suck at your jobs.

Worst company ever! Lazy, slow, treat you like dirt, lie dont approve treatments that are recommended by medical professionals.

Una empresa que no recomiendo en abosoluto. Si es tu primer trabajo o para hacer prácticas está mas o menos bien pero por lo demás no debes trabajar aquí.

Como se ha explicado antes sueldos irrisorios, de vergüenza, 17000 euros al año, estando en la categoría más bajar que te puedan poner pero haciendo trabajos superiores que no están estipulados en nuestro contrato ni en nuestra categoría cobrando exactamente lo mismo sin extras ni pluses. Sin posibilidad de promocionar ni de mejorar.
Como cualquier empresa grande te mandan todos los días correos spam sobre mindfullness, salud mental y demás cosas haciendo que le importan los trabajadores pero es sólo fachada y porque les obligan por ley.
Si quieres trabajar en un empresa con un sueldo digno y demostrar tu valía no recurras a esta empresa, solo valen para captar clientes, llevarse el máximo dinero posible para los responsables y poco más.

An Absolute NO! NO! They're a nightmare to deal with.
Terrible and worst for any coverage...eventually had to deal with the issues myself with money i didn't plan to touch.

By far the WORST insurance company to deal with! Case managers/agents are utterly USELESS and ignore emails for WEEKS! They purposely reject extremely valid Work Cover claims just because they can! They are not there to support you. Most disgusting company out there! I wish I could leave 0 stars, or less if possible, as 1 is too generous! NO wonder they have a 1.5 star rating! Shows how terrible this company is! Let's take class action against them!

They are by far the worst workcover insurance company i have dealt with. My claim started with them when they were called xchanging ( 10 years ago). Now back with them for some unknown reason. They do nothing but give you stress, dont approve any medical treatments until they are satisfied you need them, even if your dr does a referral. I have crushed foot and they expect me to use 1 orthopedic set of boots and insole for a year while getting back to work. If you are stuck with these people god help you!!! The worst in the business!!!!!!

Who wants to start class action against this company as enough is enough of the neglect, ignoring of legal system and medical professionals reports? Worksafe Vic does nothing, ombudsman, other governing offices turn blind eye.

Like the comment and we all can try start a page to support eachother!

Incompetant and useless when it comes to paying invoices and paying the wrong suppliers . Worse company ever . Staff are useless.

Gossip and politics matter more than actual work here. A lot of politics and overall not a friendly environment.

They are not there to help and support you during difficult times. Staff tried to avoid replying and attending the calls, emails. They are just there to try any way to prove that all other medical professionals are wrong only their practice doctor is right. We shall stand together to report about this unprofessionalism and explain what they trying to do. How they trying their best to make give up. The company itself is situated there for name sake.

Not sure with do many bad reviews, they have been nothing but amazing to me , made my claim my life easier great people every time i deal with .

Where to start, Poor Communication at every turn. Has a claims case manager lie to my face not once but twice.

Being sore at work, no actual injury, now a work over issue? No need for proof, no need for facts needing to be factual. “Balance of probability used”

“You would have to say the employee wasn’t at work” for a rejection.

When I presented facts, evidence, incidental reverence, evidence that it should have been an injury that showed up on scans, should have been the other arm. All irrelevant.

Asked Chat GPT to be a claims officer it said probability sat at 10%.

No longer for work place injuries, all for employees. Zero support for employers.

La empresa es la típica usurera que se niega a subir el sueldo a sus trabajadores de forma sistemática para llenarse ellos los bolsillos, (estilo cárnica), mientras se gastan millones en anunciarse en La Romareda, en la camiseta del Manchester United o gastarse un pastón en una oficina nueva y de paso quitan el autobús de empresa y te buscas la vida para llegar, que camino las torres esta muy a mano de todo.

Todo va a base de denuncias con ellos, TODO

Operaciones Zaragoza consta de 3 plataformas divididas en 12 o 14 personas cada una con una serie de clientes asignados (Moncayo, Aneto y Peñarroya).

Se trabaja a turnos de mañana, tarde y noche, fines de semana y todo tipo de festivos en rotaciones de 10 días seguidos. Empiezas un lunes y acabas el miércoles de la semana siguiente o empiezas un miércoles y acabas el viernes de la semana siguiente.

El sueldo es miserable, que es la palabra que mejor los describe.

En el 2024 estaban pagando 18500 euros, así que os podéis hacer una idea. Pon que ahora hayan subido a 19500, pero dudo que pase de ahí y además, os absorberán todo lo que puedan, así que puedes estar años sin ver ni un euro de mas.

Si te ponen mal la categoría, denuncia cuando lleves un año para no estar regalándoles nada. Tranquilo o tranquila, que no echan a nadie por eso, así que denuncia sin miedo. Eso si, vete a cgt, que son los únicos que miran por las condiciones de la plantilla, aunque por desgracia no son ellos los que negocian los convenios.

No se cobra ni un euro por noches, ni festivos ni fines de semana, a excepción de los festivos especiales, 12 de octubre, 25 de diciembre, 1 de enero y 6 enero a cambio de 100 miserables euros, cuando Inditex paga 400 euros por esos días.

Puedes estar trabajando la madrugada de navidad a cambio de 100 euros de los cuales igual te quitan la mitad dependiendo del ajuste que te hagan ese ultimo mes del año en la nomina por la retención del irpf que te hayan ido haciendo el resto del año.

Hay 3 personas que llevan muchos años en Moncayo y Aneto (como 14 o 15 años) y que hace años pactaron con la empresa que por hacer turnos cobraban un plus de mas de 200 euros al mes. A día de hoy y desde hace años, no hacen esa turnicidad pero siguen cobrando el plus, incluso hay personas que están en un grupo de soporte trabajando, es decir que ni siquiera están en operaciones y lo siguen cobrando.

Tu harás noches y no solo no cobraras plus de turnicidad si no que no cobraras ni por las noches.

Ellos además, nunca tendrán que hacer tareas que son propias de noches pero tu si. Eso implica que ellos no saben hacer todo y tu si.

Además de esto, hay personas que trabajan fijas de noches (enseguida sabrás quienes son) que si pueden elegir ese turno, pactado con la empresa porque hace años los quiso meter en una cesión ilegal y lo pactaron como beneficio para que no los denunciaran.

Posibilidades de salir de operaciones muy pocas.
Si te dan la oportunidad de pasar a un grupo de soporte será con el mismo contrato y categoría, que ya me dirás que tiene que ver un operador con un técnico de oracle, y mismo sueldo miserable.

Puedes tomarlo como una forma de coger experiencia, pero márchate en cuanto puedas a otro sitio para que no te sigan explotando a cambio de nada.

Hay gente que paso a un grupo de soporte que le han subido el sueldo pero a otros les han dicho claramente que no y esas personas se han marchado de la empresa.

El trato en operaciones es frio e inhumano, liderado por el "responsable" por llamarlo de alguna manera.
Tened cuidado con el que se apellida como el secretario de organización del psoe que fue a la cárcel.

Lo único que quiere es tener a la plantilla amedrentada, apunta todo lo que le sienta mal y una vez al año, despide a una persona.

La empresa autoriza despidos al hacer el cierre de año fiscal, marzo/abril y cada año cae alguien que al ser supremo le cae mal porque no se deja pisar, básicamente.

Las TLS pues no les da para mas, porque son las primeras que tienen con la boca cerrada, el trato contigo será el mínimo y además tienes que sufrir su incompetencia para gestionar la documentación del cliente, lo cual repercute en que tu no puedas hacer bien tu trabajo.

En lugar de echar a esa persona, la mandan a otro proyecto de un banco rojo muy famoso y a las personas que valen, a la calle.

Otra de ellas entro en operaciones sin hablar casi español, sin tener estudios de ningún tipo de este mundo ni experiencia en absoluto solo porque su marido, trabajador de la empresa que las ha liado gordísimas es amigo de algún jefazo, pero a ti te pedirán experiencia y conocimientos en todo

La diferencia de sueldo entre las personas que llevan tantos años y el resto es abismal.

Pueden estar cobrando 5, 6 y 7000 euros mas que tu, sobre todo uno que esta en Moncayo, protegido de Cerdan.

La gente va a lo suyo e intentaran no formarte

Huye de esta gentuza

DXC No No No
Wow Another Rejection Fake Fraudsters! Work Safe support This Brutal Abuse 2025 Illegal Treatment and a weak Atrocious Government Body Work Safe Will Never Support You. Break you Down Fake Your Identity Corruption at its Finest. Don’t get injured at work you will never be supported and you will never recover only deny lie and destroy. Hung up on a suicidal injured worker. Approved for an admission into hospital. 8 weeks later received a telephone call and email we made a mistake. ? Embarrassing Abuse Trauma is what you get from these Cowboys Cruel Inhumane Illegal Practices. That’s what you get from this Mob and Government Work Safe ?
Don’t get injured at work! You will be completely impaired destroying your all.
Karen

Absolutely appalling service from a government funded service that is not regulated hard enough.
From the very first interaction with the company it was clear they knew nothing about the system they work in and we're only interested in being paid.
If your case is assigned to the team you will want to request another company handle your claim,
Their service was almost as distressing as the 415v electric shock that forced me into their service. AVOID THEM AT ALL COST!

Not sure how people like this are allowed to operate. I started recording the phone calls with them to protect my legal rights and to proof their lies and I reported them to IRO and will go further if needed. They did nothing to get me back to work, more the complete opposite

This company has no concept of professionalism in recruitment. The rejection email is actually quite threatening and the fact that it was an agent in Bulgaria who replied with an obvious template suggests that they may be harvesting CVS. As I had worked previously at exactly what they were posting for - I suspect the company may be posting fake roles in areas where they are not operating