Dynamo Cover レビュー 24,191

I would give no stars if possible. You cannot talk to anyone regarding cancelling policy. If you try online they charge you cancellation fee.All their emails are auto generated and no help.

Best service and products.
Great for beginners

Do not use this company for your cover. They quote you a cheap price but they send you an email asking you to send them a photo of your dashboard. This email automatically went to my junk mailbox. Because I didn’t send the photo they charged me £8.99. This was more than my actual cover cost. Once they charge you this they then automatically start your cover, which means my cover was for less than the year I was quoted. If I needed their services for this first month, I wouldn’t have been able to use them despite me thinking I was covered. They do not try to call you, just an email. They essentially want you to miss this so they can charge you more and have a way to get out of covering you, if you need their services inside that first month. Disgrace.

Got brake down cover last year for under £40 this year it was automatically renewed but I don't get a notice it had gone upto £74

I have used Dynamo since 2021 for breakdown. In that time I have used them once without any problem. I sold the car that was covered in October 2025 and when I went onto the portal to cancel the policy I found it would have cost me £35 to cancel so for that reason I decided to keep it running until the renewal in March 2026. I went onto the portal when the renewal notification came through to cancel. I cancelled what I thought was the breakdown cover. However, the day of the renewal I had £92 taken from my bank account. I emailed Dynamo advising that I had cancelled the policy only to be told I had only cancelled an excess policy. When I looked on the portal there were three policies breakdown, guaranteed car hire and motor excess policy which had been added at renewal last year. I was not aware of these additional policies. As others have said it is impossible to speak to anyone and the response they give to emails are rude and not helpful. Steer clear of these scammers

I am
with Dynamo breakdown cover. This was my first home start service call out.
Within two hours of contacting them, A mechanic came out and diagnosed the issue.
The assistance was informative and thorough.
It was easy to get through to them. They also called me afterwards as a follow up call.

Had a policy. made call out, Charged a fortune for "specialist equipment" which wasnt included in policy. Specialist equipment being a winch on a reakdown vehicle!Policy nor worth the paper its written on

Absolute scam artists, even after you cancel autorenew they ignore it and keep trying to steal money from your account, this has happened 3 years in a row now and just recieved email that they will try and do it again. Even after showing them proof that I cancelled autorenew! I know someone else they have done the same thing to for 4 years in a row, she had to change bank account in the end. Do not let these scum bags scam you, stay well away, they are the lowest of the low, human pond life, most definitely inbreds and belong in jail.

Good and fast response

Engineer arrived promptly & solved the problem.

Great fast response, .literally waited about 10 to 15 minutes for a recovery driver .so efficient .was back on the road in no time

First time I’ve ever called breakdown in nearly 40 years of driving and it was very straightforward. Assistance arrived within 25 minutes of my call. It was a faulty light unit and so I was assisted in taking the car to my chosen garage and then given a lift back home. Very polite and professional. Fully recommend.

I contacted them to cancel my breakdown cover last year as the car had been scrapped and had no response from them. Now they are trying to take not only a renewal fee but also an extra "guaranteed hire car" charge that I never agreed to - for a car that no longer exists!! I also did not - as far as I know, as you can't tell from the documentation - agree to automatic renewal. AVOID AT ALL COSTS.

Took out breakdown cover last year, received an email with a reduced price to add a second vehicle to my policy which I did, I added my husband. One year later i get the renewal and cancel, check my bank less than a month later and the payments been taken. Little did I know instead of adding my husband to my policy they made a separate account and didnt tell us. When I queried the renewal I received an email telling me my account was in my husbands name when hes never dealt with them. To then find out the 2 renewals were both in my husbands car reg and not mine. We dont own either vehicle anymore. Told them all of the above and got a robotic email back. Tried calling but unless its for a breakdown they dont want to know, have now escalated this through the bank as fraud due to failure of communication and proof the renewal was cancelled weeks before the policy started. Would never use again and praying I get my money from the bank

Awful company.

Paid for gold insurance but they repeatedly declined the validation.

Were very rude when I emailed them.
Had to pay to cancel the policy but worth it.

I'm sure they would have found a reason not to honour a claim.

Do not buy cover from them, it will cost you.

I emailed them to let them know I had sold the car covered and would like to switch the details to our new car. I was told I’d need to follow a link given and start a new policy for a new car and the old one would be cancelled. Fine, did that, had an email confirmation.
Next thing I know, I’ve been charged £104 for the sold car for a renewed year. I’ve cancelled it (and paid another £15.99 to do so!) while contacting them twice now over around a week about a refund of the money charged and not a single reply. I’m so frustrated you can’t call and speak to anyone as they can basically just ignore you. Never again. Will always pay more and go with RAC or AA from now on - impecable service.

Criminal companies like this are reluctant to using telephone. They have my mobile number, as a primary form of contact. Yet they will not use it but will issue charges and fee's for reasons they cooked upon themselves, no phone call to discuss supposed issues. Everything's done by Internet. And blame us for not keeping up to date, with the 1000s of emails we get every day.

I have sent multiple emails beggong for a phone call.

I have requested cancellation, but they keep sending bullshit emails that don't make sense, "cancel online" of which the web page does not give these options or links that they are telling me to follow.

Phone conversations do not seem to exists with these companies, because they know a simple phone call will resolve the issue, and then they won't get there additional bonus/charges

BEWARE!! SCAMMERS!! Check, check and check again about auto-renewal! You can't speak to anyone and you get charged to cancel something you didn't sign up for.

Coming back from a trip to a flat battery on your own driveway is a guaranteed way to ruin your morning, but Dynamo Breakdown completely turned it around! From the moment I reached out, the communication was excellent—I knew exactly when help was arriving, so I wasn't just sitting at the window stressing. True to their word, they were incredibly quick to get to my house. The person who came out was not only a total pro at getting my car running again, but genuinely kind, friendly, and reassuring. It’s rare to get such top-tier, human-centered service right at your doorstep. Huge thanks to the team for getting me moving again so smoothly. Highly recommend! 👏🔧 the recovery even called me the day after to check how i was doing. Prices for the service is so affordable too

I have breakdown cover and had to make a claim recently (suspension issue, recovery to garage I'd called in advance). The hardest part was finding where to make a claim but that was probably just me preferring old school ways! I found a number, phoned up, got sent a text message immediately with a link to their online form. Got a response within minutes with an eta. When the eta had passed, Dynamo asked if the breakdown company had arrived, then provided a new eta. Car was recovered in this timeframe, by a good quality local provider. I also later had a missed call from Dynamo checking that the recovery went okay. Based on this experience, I would consider using Dynamo for breakdown cover again. I cannot comment on any other aspect of the cover.