Britannia Rescue レビュー 458

Both the customer service agent and the breakdown agent were very pleasant and were very helpful

Everyone should take out a policy with them.
They are very reassuring and extremely efficient

Great service - attended within 20 minutes . Great work on repair from. Agent

A breakdown is never good, but Brittania Rescue made it easy to report, got help to me quickly and while not able to get me going at the roadside got me home quickly and recovered me to a garage once I'd arranged it.

Called on Sunday night as my car wouldn't start (dead battery) advisor suggested I call my insurance company on Monday morning to resolve this issue which I respectfully declined as I was stranded eventually agreed to send someone out...problem sorted many thanks to cvs24 who got my car started

Local garage passed on to, super fast response, again efficient and polite and mechanic who responded, professional, polite, cheerful and helpful.
Overall 5 star service all-round

An excellent service. Flat tyre from going over a pot hole, help arrived 25 mins after doing the online form. A very grateful customer of over 30 years!

good communication about when coming even though if took a bit longer than had hoped. excellent driver

Quick response to my breakdown call. The Technician was quick to diagnose the problem

Rescued with check in and reassurance throughout, staff were cherry and polite, all five passengers and car were treated with respect and safely returned home. Highly recommend

A fantastic experience with Britannia. From the moment I made the call to the helpful lady to when my car was collected it was a very easy process.

Excellent service as usual. The problem was sorted within 30 mins of my original call and I could resume my journey. I have been with Brittania for more than twenty years and have always had excellent service on every occasion I have needed their help. I highly recommend the company.

I came back from my holidays and found I had a flat battery. I have asthma, and the fumes from plane exhaust are a trigger for me. The call handler was polite and helpful. She noted my issue and sent an agent. They arrived quickly to get me back on the road.

Quick response excellent service

Catalogue of errors. Incompetent customer services

I broke down in a remote part of Scotland. Help was sent immediately and I was able to get on my way again- a huge relief.
This is the second I have asked for assistance and both times very helpful and efficient.

Flat battery at home , technician got car started then phoned local battery centre to check they had one in stock ,even put the address in my sat nav and saved me £100 by telling me where to go rather than Halfords
Excellent service,

Britannia Rescue were brilliant!
The telephone operator assessed the problem (broken clutch) and ordered a Recovery on the spot.
The truck arrived within 25 minutes, which was amazing.
The whole process from call to garage forecourt took less than an hour = very efficient!