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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

E Bay said they step in with items but they don’t. I bought a faulty electrical hand held steamer which scalded my hand when using but the seller refused the refund maybe because it was over one mon... もっと見る

5つ星のうち1の評価

I was after some lipsomal so I seen a company called COVplus Mart (8875) selling lipsomal vit c sachets . Priced at £31.60 for 30 days supply but these con artists sent a package containg 14 days supp... もっと見る

5つ星のうち1の評価

I need to talk to a customer service person not a robot, I’m sick of emailing eBay to get paid out as I have over £100 from a dress I sold, I’ve done everything eBay have told me to do via app, but st... もっと見る

5つ星のうち3の評価

I've been using E Bay for years but in the last six months have been having problems with items not being delivered. One never showed up and the seller said it had been delivered but no email from Roy... もっと見る

1.3

ひどい

TrustScore 5段階評価の1.5

164件のレビュー

5つ星
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3つ星
2つ星
1つ星

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1.3

すべてのレビュー

(164)

過去12か月のレビュー数: 28件

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5つ星のうち1の評価

Do not use e-bay

Do not use e-bay, they are going downhill hosting fake sellers that take you money and don't delever.
I have waited over 3 weeks for my delevery and they have been invasive all the time.
If you do buy DO NOT BUY FROM (RYPOTENS 2006).
this seller will change the year to try and hide

2022年8月2日
自発的なレビュー
5つ星のうち1の評価

Frustrated Beyond Words

I have been a content E-Bay customer for many years, but they have recently increased their security (which is fine) whereby a code is sent to you. It doesn't work so you can't log on. So after two weeks of being bounced from one automated message and help page to the other, have been left furious, wasted a lot of time and placed multiple orders elsewhere. What happened to good old customer service. So if you are considering joining E-Bay unless they change their ways, no matter what your problem might be there is no practicable, easy and obvious support to be had. Despite what they say. I have never found it so hard to contact a company, and trust me I'm not daft, use computers a lot, and interact with many such companies.

2022年7月28日
自発的なレビュー
5つ星のうち4の評価

Generally a good experience

Generally a good experience, both of buying and selling. One or two less than complicated exchanges when items have not arrived or in one case was defective but overall very few problems in the over 10 years I have used it and I have had some very nice exchanges when selling items and when buying them.
(It is wise to check the most recent comments on purchases and not just the percentage rating of the seller when buying anything of value; I suspect some buyers may avoid giving a neutral (or negative rating) in case they get a difficult response but they will knock off a point or two on the ratings for the different categories of service and sometimes write polite but revealing comments which can be a give away to think carefully before buying an expensive item from the seller!)

2022年6月11日
自発的なレビュー
5つ星のうち1の評価

Avoid this joke company

First & last time of having to pay for the return of an item still pay E Bay their commission then referred to a debt agency as it took so long looking for a way to contact them.
Set of shysters, closing account

2022年5月13日
自発的なレビュー
5つ星のうち1の評価

Ebay seller protection ahahahahaha

Ebay seller protection ahahahahaha

Yet again Ebay falls on the side of a buyer, who abused returns, returned items late then left negative feedback - but that's ok isn't it Ebay - BECAUSE DESPITE THE BUYER NOT PAYING EXTORTIONATE FEES THEY ARE STILL PROTECTED OVER THE SELLER WHO DOES PAY THEM- your customer service is dire - LOYALTY IS NOT REWARDED - ABSOLUTE DISGRACE YET AGAIN - get the negative reviews removed !!!!!

2022年4月21日
自発的なレビュー
5つ星のうち1の評価

E-BAY. E-BAY, TIME WAS…..BUT NOW IT IS ALL WRECKED

I used e-bay.co.uk regularly. Through time I have seen it becoming another below average company, too big to be bothered with the little men (and women).
Their goods are to a high percentage from other countries whose standards are sacrificed for cheapness, communication has become inexistent, access to communication is in another planet, and their hermetic association with a delivery company that works on the same level in what they call “The Customer Service Team”.
When a few days back I had a delivery problem, I managed, eventually, to access a human in a chat room. The chat screen had a legend at its bottom that read “An email of this conversation will be sent to you”. It happened. WOW!! Pity they didn’t bother reading this transcript which conveyed my request for an email or physical address so I could complain properly, despite the fact that I requested this twice from the operator who promised that I would receive such piece of information.
The 91% dissatisfied people against the 6% happy customers with 3% sitting on the fence speaks volumes. But, Hey! Who cares? E-bay doesn’t.

2022年3月13日
自発的なレビュー
5つ星のうち2の評価

Websites need to be made simpler

Websites need to be made simpler. This is how it works. Log in, What do you want to do ? Sell ? Buy.
What do you want to sell ? or buy ? done, now upload photo etc and any other info. This took me 5 minutes not the poncing around looking at pages of waffle and forever clicking.

2022年3月3日
自発的なレビュー
5つ星のうち1の評価

E bay nightmare has to be the worst company ever I…

This has to be the worst company ever I would ask people to stay away from buying on here when some item you have purchased does not turn up its a nightmare you can’t get though to customer Sevices they make it that hard to contact them you will drive yourself mad trying to get them it’s not worth your time buying here

2022年1月29日
自発的なレビュー
5つ星のうち1の評価

Bad product and bad seller

If you feel that the product is bad and give negative reviews, you will be constantly scolded by the seller. I am very disappointed with this experience of buying things here. I will choose to shop on other websites in the future. Other platforms are much better than e-bay.

2021年12月16日
自発的なレビュー
5つ星のうち1の評価

SELLING ON EBAY

SELLING ON EBAY, Have to say since ebay stopped allowing paypal to accept sales payments it has become a nightmare, expect you to send parcel before getting paid, then can wait 4 or 5 days to recieve payment, plus selling fees have risen,and they take percentage of postage, it has become a waste of time selling anything on there

2021年11月28日
自発的なレビュー
5つ星のうち1の評価

E-Bay is rubbish now and most of what…

E-Bay is rubbish now and most of what is on there is rubbish. There doesn't appear to be the means to speak to a human representative anymore, only the option to try and converse with a parrot like robot or to attempt to choose from a list of options which are too inflexible to address a problem. Another example of big companies hiding behind the Internet - which ought to arouse suspicion.
E-Bay was amazing once upon a time but now just another concern intent on making money with no regard and concern for the consumer.

2021年11月7日
自発的なレビュー
5つ星のうち2の評価

Spiral of decay .

E. BAY is in the spiral of decay ! fees complicated ( didnt used to be ) tries to sell ad ons all the time . Fallen out with Paypal.

there are far better platforms ( and cheaper )out there. I suggest e . bay has had its day. i wont deal via them ever again. They are rip off merchants.

2021年10月24日
自発的なレビュー
5つ星のうち2の評価

Poor selling experience and it takes ages to get paid by e bay.

First time I've ever sold something on e bay ..... unfortunately I got a buyer who pulled out after they won the item I listed. Although the representative from e bay dealt with me very well , I didn't feel that as a seller there was adequate support . You still get charged for listings and minimum reserve price . What happens about the time waster buyer ? Seems that they get a few chances like this before e bay do anything at all . Lost confidence in selling on e bay .

2021年10月13日
自発的なレビュー
5つ星のうち1の評価

I sold an item on e-bay.uk last week…

I sold an item on e-bay.uk last week for £4,750.00 and a few days later I was invoiced by e-bay.uk for £387.00 when clearly their website states:-
How much do eBay take in fees UK?
When your item sells, you pay 10% of the final transaction value, including taxes and postage. We call this a final value fee. We cap final value fees so you'll never pay more than £250 for a single item. If your item doesn't sell you usually don't pay a final value fee.
So I was expecting to pay the capped amount of £250.00. I phoned e-bay.uk and spoke to someone in America (I think!) who was no help at all. I then spoke to another lady who did not understand the capped amount of their website. She then said that paragraph should have been removed and that they had updated the fees! She said that she had removed the paragraph. The paragraph is still there. Surely I should only be paying £250.00 as the paragraph was and still is on their website. I would appreciate comments. With thanks

2021年10月7日
自発的なレビュー
5つ星のうち1の評価

I would give no stars if possible

I would give no stars if possible. Opened an account only for it to be permanently suspended 3 days later.
No explanation given.
I have told everyone i know about my experience, and intend to carry on doing so.

2021年9月8日
自発的なレビュー
5つ星のうち1の評価

New law needed!

Wanted a table with a hole in the middle for a parasol.
Sent away for one, and received one without a hole.
Asked seller for return label. He Did not know what I was talking about - had problem with English language.
E-bay promised guaranteed refund - JOKE! Just sent me running around pressing buttons. Never, never,
again will I purchase anything through this company.. There should some law to stop fraudently claims.

2021年8月25日
自発的なレビュー
5つ星のうち1の評価

I sold a vehicle back in april 2020 the…

I sold a vehicle back in april 2020 the start of lock down told company policy from pay pal to hold onto funds for 21 days ,this went on for weeks , admitted he paid by a bankers draught, could never speak to any one ,the resolution center is all automative,stumped on certain questions other answers come back to simolar or same wording for human response,all to passify you stall off waste time ,admitted after 6 months , there policy too late to claim ,the money qas never their in the first place,they admitted fraud , but shrugged shoulders said sorry the time has lapsed we cant help.ABSOLUTE SELF SENTED CROCK OF BAD EXPERIENCE,AVOID AT ALL EMPHASIZE COSTS

2021年7月16日
自発的なレビュー

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