Worst company I’ve ever dealt with. They blame the meter and app issues on “your signal” and won’t do anything about it, all the while taking top-ups online that don’t add to the meter. When you sp... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Best energy company around Their not judgemental the staff always go that extra mile. I have been struggling financially just like everyone else. They always do their best to help and I've neve... もっと見る
The helpfulness ot the staff is excellent and the tariff is the best!!.no extra payments for metering!!,just what you use!!!.⚘️🌹⚘️🌹
Topping up for almost 50 years after using new e tariff i will also get a nice bonus after a year.
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Was with utilita a long time but better…
Was with utilita a long time but better rate with e
Great service would definitely recommend
Great service would definitely recommend
Great prices
Great prices, it was easy to switch over and customer services are so helpful!
Great company and app is really easy to…
Great company and app is really easy to use.
What a lovely experience
What a lovely experience! Service was perfect. Would choose again!
App is so easy to use
App is so easy to use! Great customer service! Couldn’t recommend more!
If you need prideful life never be with…
If you need prideful life never be with these corn artist. It’s not a business. It’s just cheering innocent people in UK. 30 min to answer phone call. No gas and electricity for 2 days and still cannot send anyone to fix the issue. Will charge them for criminal offences to not supply utility to innocent people
Photo 1 in review by ajish george
Your service full rubbish and you are rubbing people
Your service full rubbish and your gas & electric very expensive in 3 weeks I paid £200 just electric. When you set up smart gas and electric to my house now over 3 weeks I am waiting for key and cart for top up how long i should waiting for it ? And when I calling over 15-20 minutes nobody anser fhone your are full rubbish. I am going to change my supplier. Please nobody waste money and time with this fake and expensive company they never not help
Compared to other companies you get…
Compared to other companies you get through very quickly. I called in and a lovely gentlemen helped me understand the app and now its brilliant. Prices are much cheaper than BG
Great company great service and cannot…
Great company great service and cannot fault. Knocks spots of Eon, EDF and BT.
I didn't expect much when I switched to…
I didn't expect much when I switched to E from my previous supplier around 6 month ago because I always thought all suppliers was the same. Since Iv been with E Iv been nothing but impressed. The customer service is brilliant ( I spoke to them a few times) the response times are efficient, the prices are the cheapest Iv encountered and for the first time I'v qualified for the warm home discount! Not one single complaint, so if your thinking of moving over, I doubt you'll regret it. I tell all my family and friends to switch to E!
Also, shout out to Charmaine who was very patient with me today and was very friendly and professional. All a lovley team.
Thank you!
I had a brilliant chat with my call…
I had a brilliant chat with my call holder Joe who was able to help me with a few queies i had regarding my metre.
Excellent customer service
Excellent customer service
Very professional and helpful
Great service - Joe was brilliant
Great service, spoke with Joe today he was really helpful and showed me the best rates available, would 100% recommend E!
The young man was very helpful and…
Joe was very helpful and explained everything thoroughly. Very polite happy with my service
Since I have changed over I haven’t…
Since I have changed over I haven’t been putting as much money in as my last supplier
Fantastic experience with E Gas &…
Fantastic experience with E Gas & Electricity!
Switching over was simple and hassle-free, and everything since has been just as smooth. Their communication is clear and I always feel well informed about my usage. Customer service is top-notch, friendly, fast, and genuinely helpful. It’s great to have a provider that delivers reliability and great value without any fuss. I’m extremely happy with the service and would confidently recommend E Gas & Electricity to anyone!
I use a lot of electric being a single…
I use a lot of electric being a single mom and an electric only house. E has great cheap prices. I love using the app and get notifications when my balances are low.
Problem resolved with compassion and care.
I did have a problem and due to my mental and physical health problems, I was struggling to sort it out, which delayed the process greatly. However, once my case reached Karl, in the complaints department. He resolved the matter very quickly and has restored my faith in human kindness. Plus, he was very understanding regarding my anxiety with talking on the phone and my FND, making my body going into spasms. The Engineer, that came out, was also lovely and caring to me, both on the phone and whilst looking at my meter. I appreciate, very much, both their caring and compassionate handling of my complaint and by turning a bad experience around. Karl has also made me feel much better, with a very lovely token, so that I can have heating and hot water, without having to worry so much, which I greatly appreciate.
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