E レビュー 2,201

Great energy company, cheap prices and great service.
Staff are always friendly and helpful if I ever need any help.

I find the app really useful to keep on top of my spending. E is the cheapest for me at the moment which is great with all the gaming and showers my kids have!

The ap never updates. Moved from Utilita and in under 2 weeks my electricity doubled! Spoke to E who said to have my appliances checked as much be an issue at my end. Funny how it only doubled when I moved to E. They wouldn’t escalate my complaint or even look into my issues. Was told there is no issue there end and they are the cheapest, clearly not! The rep stands at the door telling you a pack of lies and slagging off every other company just to get you to sign up and everything seems too good to be true at, which turns out is is! Electric cut off 4 times in 10 days yet continually topping up! Money never goes on metre so have to manually put in long top up codes using tiny buttons each time which someone with eye sight issues would definitely struggle with. Then it never shows on the ap what your actual balance is. It doesn’t update regularly. Switch back to Utilita underway. AVOID!

With utilita for years now changed to get lower tariff and happy for bonus coming in next year too

Fantastic
Spoke with Matt and he was brilliant in sorting the switch over
He even helped install the app
Switching only took 2 weeks
Much better than paying extortionate Direct debit each monthly

I’ve been really impressed with E gas and electricity. Not only have I noticed genuine savings on my bills, but every time I’ve needed help, they’ve answered the phone quickly with no long waiting lines! The agents are friendly, knowledgeable, and always able to sort things out without any hassle. It’s been a smooth, stress-free experience from the start. Highly recommend

I have been with E since June and I honestly can not fault them. No standing charges which is amazing, have recently started using the tumble dryer and have received a few notifications saying I have used more electric than I usually do and to check that no appliances have been left on. Which I think is great, my mum has recently moved to E after me telling her how good they are are how much money I have been saving since I’ve switched.

Fantastic company ! Saved a fortune on my gas and electric and when ever you need to ring up it’s less then a minute your on hold.

Had my Smart meter fitted lovely engineer polite and friendly. No standing charge bonus. Alot cheaper than utilita who I was with before and got straight through to the call centre when I needed to no wait times. Best decision I ever made. Definitely recommend them.

Been with utility since 2012 nice to get a new offer

Switched to E from another supplier recently due to price and have to say it's been really easy. Contact centre staff very friendly, have had smart meter installed and working straight away. Able to use the app to top up, don't even need to leave the house. So far, been a great move!

I have just received an email about my Warm Home Discount payment. Thanks so much. I haven't received it for a few years. 8 months with E and I have recommended to friends 👍

I used my gas for the first time last week and was great not to have to pay off the summer standing charges with my first top up like I did with my old supplier

They trick you by saying they have no standing charges, but their rate on Easy Smart is almost 50p kw/h despite them having been aware that we work from home. No wonder that we kept having to top up our electricity every 3 days! We've now switched to a different supplier and they keep sending pressurising texts and emails to try and get us to go back. You can shove that idea elsewhere, we're so glad to be gone from E lol

Excellent customer service worth 10 starts!
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Thank you Abdul who offers the best customer service to us - so patient, so kind and so understanding to listen to and resolve my confusion.
I am very grateful for Abdul's kindness.
Thank you and thank you again!!!
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Mum has great service from the company no complaints

This is ridiculous I top up £50 on my gas in the morning November 1 , 2025 and today is the 3rd of November and it’s down to £19 already I’m not even home and it’s not like the heat is running right through