Very easy and quick to book. Phoned up, got through straight away, helpful woman took info & gave me a price. Received email confirming cost almost immediately. Replied email to confirm date. All very... もっと見る
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Amazing experience. Easy to get quote booked in. The lady who visited us was lovely and she explained what she was doing. Got the invoice to pay within a couple of days and then I could access the EP... もっと見る
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Very easily and professionally booked in . Kept us informed at all times . Once paid the certificate was sent by email straight away . All in excellent service . Definitely would recommend them... もっと見る
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Everyone I dealt with over the phone was friendly, helpful and knowledgeable. I did not book immediately but they then called me as their engineer was going to be in the area and we received a discoun... もっと見る
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企業情報
Easy EPC について
当該企業による記述
Every property certificate, the easy way
Utilising our 17 years experience in the industry paired with our specialised assessor, admin, and technical teams to provide expert and efficient service across the UK.Our comprehensive list of 15+ services ensures you can find all your property compliance needs under one roof. Quote Me Today Energy Performance Certs Rental Property Surveys Sale Property Surveys New Build Surveys MEES Consultancy
連絡先
First Floor, 12 Albion Street, BN2 9NE, Brighton, 英国
- 0800 170 1201
- customercare@easyepc.org
- easyepc.org
4.8
優良
1792件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service.
Easy to enquire on line. The communication from the administration team was clear and the appointment date & time made directly with the Assessor. The Assessor was efficient and effective, the EPC available a short time after the visit. Excellent service.
2026年3月4日
Easy EPC からの回答
Hi Fiona, we really appreciate that you've taken the time to share your feedback with us.
We're delighted to know our efforts towards providing, easy, excellent, and efficient service have resonated with you positively.
If you're in need of any property survey services in the future, we’re ready to help.
Easy EPC からの回答
Hi Mrs Patti, many thanks for sharing a review for Easy EPC.
Your satisfaction with the job we do is our priority, and it’s great to hear we're on the right track.
Please consider us at your service for any further property compliance needs.
They were excellent
They were excellent. Needed it and the cert on short notice and they were very accommodating. Couldn't have been easier to deal with. Will use again. Many thanks
2026年2月24日
Easy EPC からの回答
Hi Chris, thanks for your 5* review, we really appreciate you taking the time to share your experience with us.
Your recognition of our team's service is greatly appreciated and motivating, we’ll be sure to share your feedback with the colleague who assisted you.
We're here for any further assistance you might need and look forward to helping you with more surveys.
Quick and easy EPC arrangement
It was extremely simple dealing with the company. They were knowledgeable and efficient in organising the appointment as well as sending through the certificate.
It was for a commercial property
2026年2月19日
Easy EPC からの回答
Hi Bradley, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
We take pride in providing simple, knowledgeable, and efficient service, so we're glad that we hit the mark for you.
If you require any surveys in the future, we'd be delighted to provide our services again.
Good overall communication
Good overall communication, however, the sound engineer was confirmed by you to arrive at 10.30am (after you had changed the agreed time already) The engineer then turned up at 8.00am which caused problems with arrangements already made with our tennant and neighbours. Finally I did have to repeatedly send the same information to Easy EPC, but generally the company did come across as helpful.
2026年2月16日
Easy EPC からの回答
Hi Miles, we're committed to learning from our clients' experiences, so thank you for sharing yours.
Your feedback about our arrival time and communication is a stepping stone for our continuous improvement. I’ve taken the time to look into this so that I can understand better what happened, and I can see that the arrival time was updated a second time, though we failed to inform you of this new, earlier, arrival slot. I can only apologise for this and the inconvenience caused, and I would like to reassure you that I have passed on this information along with the feedback about communication to our managers who will be doing some training with the team to ensure something like this does not happen again.
We're committed to rectifying any issues to improve our customer experience. If there's anything more we can do or if you have additional feedback, please let us know.
Job completed on time as booked.
Job completed on time as booked.
Professional Service throughout.
2026年2月19日
Easy EPC からの回答
Hi Mr Warke, it's important for us to hear directly from clients, so thanks for taking the time to share your feedback.
We're pleased to know that our dedication to timeliness and professionalism has been well-received.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
The whole process was easy to…
The whole process was easy to understand and the guidance I received was excellent
2026年2月18日
Easy EPC からの回答
Hi Clive, we're grateful for the opportunity to hear about your experience.
We take pride in providing excellent, easy service, so we're glad that we hit the mark for you.
Should you need another survey or further assistance, we're just a call or email away.
Very efficient to fill in an online
Very efficient to fill in an online
Response back
To appointment times
And keeping appointment prompt
2026年2月16日
Easy EPC からの回答
Hi Susan, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
Your satisfaction with our efficiency and promptness is our priority, and it’s great to hear we're on the right track.
If you're in need of any property survey services in the future, we’re ready to help.
Very good service and very quick to…
Very good service and very quick to carry out the work
2026年2月11日
Easy EPC からの回答
Hi Mark, many thanks for sharing a review for Easy EPC.
It's great to hear you’re happy with our service and speed and we’ll be sure to pass on this feedback to the rest of the team.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Really good company
Really good company. It’s great getting all the jobs done from one company and the lady that came to carry out the tests was excellent. Thank you
2026年2月5日
Easy EPC からの回答
Hi Stavroulla, we really appreciate that you've taken the time to share your feedback with us.
Our team is dedicated to keeping the "Easy" in Easy EPC, so it's great to hear how much you appreciated being able to get all the surveys you need from us, as well as your kind feedback for our assessor.
Please consider us at your service for any further property compliance needs.
AVOID. SCAMMERS WITH OVERINFLATED FEES!
Do not use this nationwide company who charge overinflated fees for a simple EPC. The cost of £112 plus VAT compared to a local assessor at £75 total. I had a report with recommendations to be carried out, which I did, including upgrade of electric storage heaters, economy 7 dual immersion heater and extra layers of loft insulation . A second assessment was carried out and the rating came back the same! F. When I discussed this with Easy EPC I was told the assessment was not tailored specific to my property and was computer generated by some software! If I required a specific assessment I would need to pay an extra £80 for a MEES report. I challenged what had I paid for with the £112 plus VAT if not for an assessment on MY property?? I was told there would then be a further fee, after the work recommended had been carried out, for the issuing of an EPC certificate. SCAM SCAM SCAM! Exploiting owners wishing to rent out their properties with fee upon fee, for what is a basic walk around assessment. Avoid like the plague and go to a local EPC assessor.
2026年2月13日
自発的なレビュー
Easy EPC からの回答
Hi Lisa, thanks for taking the time to leave us a review.
We’re sorry to hear about your disappointment regarding your EPC rating and our pricing, so we have taken the time to investigate your situation.
We take complaints seriously, and our Director has looked into this himself. He has found that you have not installed the heaters suggested in the report, meaning that you have not followed the recommendations, which is why the rating for your EPC has not improved.
Our team takes pride in our work and we’re not a scam company - my colleagues have tried to resolve this issue with you via multiple forms of communication, though we have not had a response to our last email and our most recent phone call this morning was ended early by yourself.
We are sympathetic to your situation and are offering a free MEES Consultation report to help you understand what changes need to be made in order to improve the EPC rating of your property.
Our MEES Consultancy is a standalone service, to do this we use the raw data from the site visit and run every possible scenario to find the most suitable and cost effective improvements that are guaranteed to improve the rating of your property, and compile this into a comprehensive, yet easy to follow report, and we are then available to answer any questions about should you need. This requires significant additional processing of the data and creation of the report, so we do charge for this as a separate service. However on this occasion as a gesture of good will we are offering this service to you for free.
In relation to our EPC pricing, while we do our best to and often succeed in being the most competitively priced, we do know that sometimes you may find a cheaper quote. We stand with our pricing which reflects our high standard of customer service and the quality of the reports we produce. It’s also vital to us to ensure that our assessors and staff are paid fairly while still providing great prices for our customers. We are a nationwide company though we work with both directly employed in-house assessors and entrusted contracted assessors in all areas. We work hard to foster great working relationships with all of our assessors, many of which we have worked together with for 10+ years.
If you have any further feedback, questions, or would like to book in your free MEES Consultation, please don’t hesitate to reach out.
Helpful, prompt and personable.
Easy people to deal with. Prompt response to queries. Helpful and personable.
2026年2月9日
Easy EPC からの回答
Hi LS, we're grateful for the opportunity to hear about your experience.
We take pride in providing helpful, easy, and prompt service, so we're glad that we hit the mark for you.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Very efficient
Friendly, efficient, very fast response time, reasonable price. Did what it said on the tin. Easy EPC were recommended to me, and I wont hesitate to recommend them.
2026年1月27日
Easy EPC からの回答
Hi Sam, customer feedback is important to us, so thank you for taking the time to share yours.
We're dedicated to providing efficient, friendly and fast service for our customers at a good price, so we're delighted that you'd recommend us for that.
Should you need another survey or further assistance, we're just a call or email away.
From start to finish very professional…
From start to finish very professional and within five days I got a C rating for a 10,000 sq ft commercial building built thirty years ago ,
I find it difficult to recommend
companies but I totally recommend EASY EPC
2026年1月29日
Easy EPC からの回答
Hi John, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
We take pride in providing professional service, so we're glad that we hit the mark for you.
Please consider us at your service for any further property compliance needs.
Would use easy Epc again
Arranged the Epc assessor to attend in a reasonable period of time and the assessor was polite and provided the certificate in a timely manner. Price was reasonable.
2026年1月22日
Easy EPC からの回答
Hi Michelle, we're grateful for the opportunity to hear about your experience.
Your satisfaction with our pricing, timeliness and politeness is our priority, and it’s great to hear we're on the right track.
If you require any surveys in the future, we'd be delighted to provide our services again.
Easy EPC からの回答
Hi Rob, thanks for taking the time to leave a review, we always appreciate feedback from our customers.
I have tried to find your booking or interaction with our company, and unfortunately cannot find anything for the name you have provided.
I would love to help you and also learn more about the reason for your rating, so please reach out to us directly at customercare@easyepc.org so that I can sort this out.
I look forward to hearing from you.
overall satisfactory [only 1 small hicup]
on a second attempt to get a solution to a problem the man who spoke to me could not have been more helpful and resolved the issue very very quickly.
the company also have to be commended with speed and eficency of there service and survayor
2025年12月10日
自発的なレビュー
Easy EPC からの回答
Hi Mr Steel, we really appreciate that you've taken the time to share your feedback with us.
We're sorry that there was a problem but are pleased to hear that we were able to solve the small issue you experienced efficiently.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
Very Good experience
I’ve had the best experience with EPC.
They are super fast and efficient, could not reccomend enough.
Do not hesitate to use this company!!
Thank you for everything
2025年11月26日
Easy EPC からの回答
Hi Mr Cetin, we love reading feedback from our customers, so thanks for taking the time to share yours with us.
Your recognition of our team's speed and efficiency is greatly appreciated and motivating, we’ll be sure to share your feedback with the rest of the team.
If you require any surveys in the future, we'd be delighted to provide our services again.
Easy EPC からの回答
Hi Victoria, thanks for your 5* review, we really appreciate you taking the time to share your experience with us.
We're delighted to know our efforts towards providing excellent service has resonated with you positively.
Should you need another survey or further assistance, we're just a call or email away.
Easy EPC からの回答
Hi Peter, we're grateful for the opportunity to hear about your experience.
Our team is dedicated to keeping the "Easy" in Easy EPC, so it's great to hear how smooth your experience with us was.
If you're in need of any property survey services in the future, we’re ready to help.
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