Easy Flowers is such a great company to deal with, the site is very easy to navigate & there are so many beautiful choices covering every occasion. This is the only online company I choose to use - Gr... もっと見る
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I have never been disappointed with Easy Flowers. Sometimes particular flowers are not available and any substitution that has occurred, has always been wonderful. I have used EasyFlowers 2 different... もっと見る
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I tried to order flowers for mother's day, after receiving an email from Easy Flowers, and despite my offering 3 different times for delivery, they couldn't do it, so I had to cancel the order. Easy... もっと見る
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highly recommend, recipient was/is delighted w the bouquet. is exactly what i was hoping for. I am so glad to have found EASYFLOWERS(internet search). Exactly as advertised - easy to navigate website,... もっと見る
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企業情報
さまざまな外部ソースから提供された情報
EASYFLOWERS is one of the largest and most reliable online florists in Australia. We work with hundreds of skilled florists delivering to almost every crack and crevice of this great southern land. We're lucky enough to create genuine, every day emotional connections for our amazing customers.
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オーストラリア
- easyflowers.com.au
4.0
ほぼ満足
976件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
EASYFLOWERS からの回答
Thank you so much for your lovely feedback Brad. We are so happy to hear everything was delivered quickly and smoothly for you. We really appreciate your kind words and are glad we could help make the experience an easy one.
Kindest regards,
EASYFLOWERS
I have never been disappointed with…
I have never been disappointed with Easy Flowers. Sometimes particular flowers are not available and any substitution that has occurred, has always been wonderful. I have used EasyFlowers 2 different times within the last month. Both times, different flower arrangements and stunning!
2026年4月9日
自発的なレビュー
EASYFLOWERS からの回答
Thank you so much for your kind words Helen, this truly means a lot to us.
We are so happy to hear you loved your arrangements and that any substitutions have still hit the mark. We always do our best to make sure every arrangement feels just as special, even when we need to make some changes.
We really appreciate your continued support and we can’t wait to create something beautiful for you again soon.
Kindest regards,
EASYFLOWERS
I tried to order flowers for mother's…
I tried to order flowers for mother's day, after receiving an email from Easy Flowers, and despite my offering 3 different times for delivery, they couldn't do it, so I had to cancel the order.
Easy Flowers why send me an email as il when you can't deliver....???
2026年5月5日
自発的なレビュー
EASYFLOWERS からの回答
Hi Bev,
We sincerely apologise about the disappointment caused with your order.
If you could kindly provide your order number, we will look into this straight away for you.
Thanks
EASYFLOWERS
Satisfied Returning Customer
Easy Flowers is such a great company to deal with, the site is very easy to navigate & there are so many beautiful choices covering every occasion. This is the only online company I choose to use - Great job every time, delivery is always speedy & on time that gives me great satisfaction : )
2026年4月15日
自発的なレビュー
EASYFLOWERS からの回答
Thank you so much for your lovely feedback Linda. We truly appreciate your continued support and it means the world to us knowing we are your go-to florist. So glad you have found the site easy to use and that everything arrives just as expected. We can’t wait to create more beautiful arrangements for you again soon.
Kindest regards,
EASYFLOWERS
Terrible.
Terrible.
I ordered flowers over a week before the intended delivery date. Easyflowers accepted the order, and took payment.
Then, four days later they contacted me saying they were unable to fulfil the order, citing that the delivery date was a public holiday (which it was at the time of ordering).
By waiting four days, they effectively removed my chances of finding an alternative solution, so I suggested some kind of partial refund as the order would no longer be delivered in the recipient’s birthday (a good business would have been proactive on this). They offered me a partial refund of $7.50! Seriously.
They said their florists were to blame, so in future, I would suggest googling a florist in the area you wish to deliver in, and dealing with the florist directly. Even send them a reference pic of the bouquet you’d like from easy flowers if you wish. This will ensure you’re dealing with the business who will fulfill your order. Easy flowers are happy to take your money, but avoid taking accountability.
2026年4月23日
自発的なレビュー
EASYFLOWERS からの回答
Hi,
We sincerely apologise about the disappointment caused with your order.
If you could kindly provide your order number, we will look into this straight away for you.
Thanks
EASYFLOWERS
highly recommend
highly recommend, recipient was/is delighted w the bouquet. is exactly what i was hoping for. I am so glad to have found EASYFLOWERS(internet search). Exactly as advertised - easy to navigate website, product as pictured, seamless payment and on-time delivery. excellent customer service and follow-up. appreciate you, thank you!! I will be ordering again.
2026年4月6日
自発的なレビュー
EASYFLOWERS からの回答
Thank you so much for your lovely feedback Karen. It means a lot to us!
We are so happy to hear the bouquet was exactly what you were hoping for and that your recipient loved it - that’s always our goal. It’s also wonderful to know you found everything easy to use, from browsing to checkout and delivery.
We really appreciate you taking the time to share your experience, and we can’t wait to help you again with your next order.
Warmest regards,
EASYFLOWERS
Sympathy flowers
I was the recipient of some sympathy flowers today.
The flowers have a lovely scent, however, are all wilted and will be lucky to last a day or two.
Also I have no idea who sent them.
The card had a generic "we are sorry for your loss"
2026年4月30日
自発的なレビュー
EASYFLOWERS からの回答
Thank you for taking the time to share your experience Jo, we are very sorry to hear this.
While we are glad the flowers had a lovely scent, they certainly shouldn’t arrive in a wilted condition or have such a short lifespan. This isn’t the standard we aim for, especially for something as meaningful as sympathy flowers.
We do apologise that the card didn’t include the sender’s details. The message is written by the sender at the time of placing the order, so we are unable to add or change this on our end.
If you are open to it, we would really appreciate the opportunity to look into this further. Please feel free to reach out to our customer care team with your delivery details and we can follow this up directly with the florist, and for any resolution, we will reach out to the sender to arrange this.
Thanks
EASYFLOWERS
I ordered sympathy flowers
I ordered sympathy flowers, but what was delivered looked completely different from the arrangement shown on the website. It was very disappointing. I’ve attached photos so you can clearly see the difference.
I tried contacting them, and eventually someone from customer service called me and offered a $30 voucher, which I do not need or want. This situation was quite embarrassing, especially as I sent these flowers to a friend during a sensitive time. I expected much better quality and service. Don’t trust them.
2026年4月23日
自発的なレビュー
EASYFLOWERS からの回答
Hi Sara,
We are so sorry for this experience. Sending sympathy flowers is such a meaningful gesture, and we understand how important it is that the arrangement reflects what was chosen - especially during such a sensitive time. We are truly sorry for the disappointment caused.
This is not the standard we aim to provide, and we completely understand your frustration, particularly as the arrangement did not match what was shown online. We are also sorry that the resolution offered didn’t meet your expectations.
Thank you for sharing the photos and your feedback. it’s been passed on to our team and carefully re-reviewed. Following this, we have reassessed the situation and have reached out to you to offer an alternative resolution.
Again, we are very sorry we let you down on such an important occasion.
Thanks
EASYFLOWERS
How easy flowers handled my order was…
How easy flowers handled my order was absolutely awesome, the quickness and delivery was fantastic.
Also how the kept in contact with me throughout my order.
2026年3月12日
自発的なレビュー
EASYFLOWERS からの回答
Thank you so much for your kind feedback Russell. We are so glad to hear everything went smoothly and that you were happy with the delivery and communication along the way. Keeping you updated and making the process easy is exactly what we aim for.
We truly appreciate your support and hope to help again soon.
Warmest regards,
EASYFLOWERS
Bouquet out of a Cemetery Bin??????
Our family in the UK sent a bouquet of flowers to my Sister and husband in Perth Western Australia for their Golden Wedding Anniversary.
They cost £75 . They arrived looking as if they'd been discarded in a Cemetery Bin. How dare they spoil what would otherwise have been a lovely surprise.
2026年4月22日
自発的なレビュー
EASYFLOWERS からの回答
Hi Susan,
We sincerely apologise for the disappointment caused, especially given it was for such a special occasion. We completely understand how disappointing this must have been for everyone involved.
We are truly sorry for the experience you have had. While we understand we can’t undo the impact this had on such a special surprise, please know that a full refund has now been issued for the order.
Thank you for bringing this to our attention, and again, we are really sorry for the experience.
Thanks
EASYFLOWERS
Flowers for mum just because.
Ordered flowers for my mum twice, and they made her cry every time. Even when certain flowers had to be replaced, they were done so with care and made the bouquets even more beautiful. The look on her face will stay with me forever.
2026年4月16日
自発的なレビュー
EASYFLOWERS からの回答
Thank you so much for the lovely feedback Joanna. We are so glad the flowers made your mum feel so special.
It means a lot that you have ordered with us more than once, and we are really glad the replacements still felt just as beautiful.
Thank you for letting us be a part of it.
Warmest regards,
EASYFLOWERS
Exceptional service and quality
I have used EASYFLOWERS for the past 10 years and have never needed to go anywhere else for flowers and gifts.
They are Easy to deal with, Easy to find the right gift and flowers, and Easy to pay and deliver.
The recipients of my purchases have commented favourably and I have always been impressed by the quality and standards.
Highly recommend EASYFLOWERS to everyone +++++++++
2026年3月27日
自発的なレビュー
EASYFLOWERS からの回答
Wow, thank you so much for your incredible support over the past 10 years Mandy.
It truly means the world to us to have been part of so many of your thoughtful gifts. We are so glad you have consistently found everything easy and that both you and your recipients have been happy with the quality.
Your kind recommendation and continued trust honestly make our day. We can’t wait to keep delivering for you for many more years to come.
Warmest regards,
EASYFLOWERS
Easyflowers communicated with me as to…
Easyflowers communicated with me as to when the gift was sent and received. Discussion on the phone was friendly and the rose light globe was loved by the recipient.
2026年3月27日
自発的なレビュー
EASYFLOWERS からの回答
Thanks so much for your lovely feedback Jane.
We are so happy to hear the communication kept you in the loop and that our team made the experience a friendly one. It’s even better knowing the rose light globe was so well received as such a special gift!
We truly appreciate you taking the time to share this and hope to help you again soon.
Kindest regards,
EASYFLOWERS
EASYFLOWERS からの回答
Thank you so much for your lovely feedback Rebecca. We are so glad you found the ordering easy and great value, and that the flowers hit the mark. We truly appreciate your support and hope to create something just as beautiful for you again soon.
Kindest regards,
EASYFLOWERS
Many options, quick delivery
I ordered flowers to be sent the same day for a bereaved family member and Easyflowers achieved this easily. They had many options to choose from and the same-day delivery fee was not unreasonable. The recipient of the flowers loved them. I'll be using Easyflowers again in the future as needed.
2026年3月5日
自発的なレビュー
EASYFLOWERS からの回答
Thank you so much for your thoughtful feedback Jen. We are really glad we could help during such a sensitive time and make the process a little easier for you. It means a lot to know the flowers were well received and brought some comfort to your loved ones.
We truly appreciate your kind words and support, and we will be here whenever you need us again.
Kindest regards,
EASYFLOWERS
Birthday flowers
I ordered flowers for my sisters birthday and was very happy with the delivery and product. They were delivered on requested day and I received a message advising me. The flowers were just as advertised and were greatly appreciated.
2026年3月24日
自発的なレビュー
EASYFLOWERS からの回答
That’s so lovely to hear Kath. We are so glad everything arrived just as planned and that you were kept in the loop along the way. It’s wonderful to know the flowers looked just as advertised and were so appreciated by your sister, that’s what it’s all about!
Thanks again for choosing us to be part of her special day.
Kindest regards,
EASYFLOWERS
Always use easyflowers
Always use easyflowers, great variety, delivered on time, great company
2026年3月18日
自発的なレビュー
EASYFLOWERS からの回答
Thank you so much for your lovely feedback Deb.
We are so glad you enjoy the variety and that everything arrives right on time. It really means a lot to have your continued support.
We are looking forward to helping you again next time soon.
Warmest regards,
EASYFLOWERS
Easy flowers is the only florist for…
Easy flowers is the only florist for me. Flowers are good quality, the delivery is within a few hours and always well received.
I’ve used easy flowers for twenty years and have always found the ordering very simple and delivery prompt.
Best value too.
2026年3月18日
自発的なレビュー
EASYFLOWERS からの回答
Wow! twenty years of support, that truly means the world to us. We are to happy to hear we are your go-to florist and love hearing that the quality, speedy delivery, and easy ordering have stayed consistent over the years.
Thank you again for your continued trust and support, it really means so much to our team.
Kindest regards,
EASYFLOWERS
I use Easyflowers for all my floral…
I use Easyflowers for all my floral arrangement purchases! Always a great experience!
2026年3月16日
自発的なレビュー
EASYFLOWERS からの回答
Thank you so much Fleur. We are so grateful to be your go-to for floral arrangements and love knowing we can be part of those special moments each time.
Thanks for your continued support. We are looking forward to helping you again soon.
Warmest regards,
EASYFLOWERS
Good experience
A good substitution made for unavailable flowers, arrived on time in good condition
2026年3月14日
自発的なレビュー
EASYFLOWERS からの回答
Thank you for your lovely feedback Tracey. We are so glad to hear you had a good experience. Thanks so much for your understanding with the substitution, we always aim to choose something just as lovely.
We really appreciate you taking the time to share this and we look forward to helping you again next time.
Warmest regards,
EASYFLOWERS
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