EASYFLOWERS レビュー 976

I’m very disappointed with this flower delivery service. My friend ordered a large and expensive arrangement for me, but the flowers that arrived were clearly past their prime. The roses were already brownish on arrival and completely died the next day. Within three days, the rest of the arrangement looked just as bad.

I reached out to the company to let them know about the issue, expecting a straightforward resolution. Instead of addressing my concern directly, they contacted the sender and asked him to provide proof. This put my friend in an uncomfortable and embarrassing position, which is completely unacceptable for a gift service.

For the price paid, the quality and customer service fell far below expectations. A company handling special occasions should take responsibility and communicate respectfully with the recipient. I would not recommend this service.

I did not see the flowers but a disabled friend in Orange was so cheered by the beautiful blooms for her Birthday. I ordered the arrangement from the illustration on your advertisement. Heather said they arrived promptly and were delivered by a pleasant person.

Excellent quality, always delivered on time.

Flowers were not delivered as the88y stated they would be. In addition, they were quick to grab the money out of my account, but continue to say it is my bank that is not allowing the refund to be put back in. (My bank of course is telling me it is them). My person never got the flowers, and I have never got my money back. I spent over $200 AUD and should not have to fight this hard for a refund on a flower order that they did not complete in time.

Order #P4ZBC- Provided as requested.

So easy to order. Fantastic flowers, delivered on time.

This is the reply I got: The offer $40 is a total waste. Who would use this service again!!. Flowers didn't last few hours - the leafs were falling off and we did send the pictures. In this case you can’t tell the receiving person to fix the issue. It reflects bad on the person sending the flowers. A bad presentation could ruin a relationship. This company doesn’t understand this core concept of their business.
I did give them a chance to resolve the issue - please see their resolution and make your own judgement.
order: U5XBC is the order reference.

Our quality control team have followed up your complaint with the florist and they sincerely apologise for the disappointment with your order, Harpal.

I can see from the photos you have sent through that the orchids are a little droopy, however the quality is still quite fresh. A way to help the petals drooping is by lightly misting the flower as orchids drink though their petals.

To go some way in rectifying the situation, we would like to offer you a $40.00 discount voucher or a $22.00 partial refund.

I apologise once again for the inconvenience.

I ordered a bouquet from this online company on Sat 14th Feb for delivery to a suburb in Melbourne. As it was Valentines Day I was told the arrangement could not be sent till Monday.
Mid morning I received an email to say some flowers were unavailable, so substitutions would be made for similar size, colour & value.
Later in the afternoon, when my relative advised me she had received them, I asked her to send me a photo.
It was nothing like I had ordered. The arrangement was meant to be round in shape, a mix of light & dark pink, apricot & pale cream/yellow roses, a few pink lisianthus, a few snapdragons & a few white lillies, plus a little greenery at the edges.
What she received was several sprays of white lillies, white lisianthus, several mini pink withered roses, 5 tiny yellow roses & 1 cream rose & 1 mauve rose. They appeared to be just thrown together also with greenery sticking out everywhere.
I paid $129 for this monstrosity, plus delivery & card fees.
DO NOT USE THIS LOUSY BUSINESS. THEY CARE NOTHING FOR WHAT THEY SEND & HAD THE AUDACITY TO JUSTIFY THAT NOTHING WAS WRONG WITH IT !!

Flowers exactly as Shown, fresh as and delivered on time. Good value. Made someone's life just that little bit nicer for the day. And You can't beat that!
This is ours second time using Easyflower and we'd certainly use them again, why wouldn't you?

I placed an order from the UK for flowers to be delivered to my daughter in Oz for Valentines. They arrived same day the 13th Feb and within a few hours of me placing the order. The flower display looked fantastic, thank you 😊 ❤️🌹

(RAXBC) The bouquet received looks wilted and does not match the advertised "Celine" arrangement. Key flowers such as the large lilies and Daisy's are missing, I could point out near 4 types of flowers missing, and the bouquet does not reflect the $60 Go Large upgrade we paid for, unless you wanna count the leaves all over the place, couldn’t even remember a bow around it. I wouldn’t even believe they are the same bouquet in general.
Additionally, the medium teddy and chocolates were not delivered at all, waited around all day for it to be delivered right at the end of the day and not even the whole order.
This order does not meet your 100% Happiness Guarantee or what was paid for.

Excellent service website. Very easy to use and pick the right flowers that you want for the right occasion you can have give packs added as well. Deliver next day without a problem thank you.

No issues at all and kepted me informed all the way

I use this group for every special reason I want to send beautiful flowers or hampers to my daughter as I am in the US!❤️

Spent $300 on flowers inc delivery for Valentine’s Day. Waited all day but site said could be as late as 7pm. It’s now 730 and no flowers. No gift for the wife but I received mine from her purchased through a different company. No call or email, just silence. Beware. Order WL2CC

absolute rubbish website. we spent 1.5 hours trying to make a sympathy bouquet purchase. we could not get past the card writing part. we registered an account and tried, we logged out and back in, we tried on different computers. and the best part - there's no contact!! you can't ask a question online, you can't ask via email, you can't ring, there's no troubleshooting for their website not responding. DO NOT bother with this website. after all the frustrations, we went to Interflora website, ordered some beautiful sympathy flowers, registered an account, paid and was done in 12 min!! Interflora website were so professional.

I received a $30 voucher from easyflowers after a few months from ordering. I thought why not send some just for joy not an occasion… it ended up being such a blessing in disguise as my person had received some not so great news a few days before (that she hadn’t told anyone about yet) and she was over joyed! Send flowers for no reason, sometimes there is a reason. Thank you Easyflowers 💕💕

Am very sad, that i processed an order 4 days ago and first they don’t have exact flowers I choose then they said we have exchanged it, it was totally fine and i pay for express delivery then i got a delivery date which the parcel
Got misplaced, which is courier company fault but they did not provide me any information about loosing the parcel and gave me refund!! I want you too tell that
If you ordering stuff please ask them if it’s gonna deliver on the ryt day and not gonna refund you without asking you!! Is that a joke?

Order No. 5GBGC

I have ordered a flower bouquet for my sister. I was very disappointed when it was delivered. I cannot believe how small it is. I paid £66.19 for a middium size bouquet. It turned up with two chrysanthemums, 5 small white roses/tree are not fresh and three small other flowers which I do not know the name. The arrangement is not good at all. A bunch of flowers like this including arrangement cost may be worth £20. But I was charged £66.19. Great disappointment!

I ordered from easy flowers and before I did i checked if they delivered to my area which was a yes. Now they tell me they don't deliver to my area and I have to wait days for my money to be returned

My beautiful girlfriend is going to miss out on her valentines gifts because I don't have any more money to get her something before the day. Quick to get your money but takes days to get it back
I definitely would not recommend to anyone

I have used this company 3 times and never had any issues.
The service and product are great!
I give this company 10/10.