I was looking to change the front discs on my BMW and looked at the EBC website as I'd used their parts in the past. The site is excellent, as is their knowledge and information. After I had placed th... もっと見る
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レビュアーのコメントを見てみましょう
Nice easy ordering experience, the website filters help guide you to exactly what you need. Haven't fitted the discs to the car yet, but I've used them before and found them great so can't see any r... もっと見る
企業が回答しました
Supposed to be next day delivery, over a week later and no parcel delivered. UPS sent an email to say they delivered the parcel but it’s not here. Total shambles, now awaiting a refund so I can buy... もっと見る
企業が回答しました
They helped me finding correct clutch set for my motorbike. Thank you very much for their good communication.
企業情報
EBC Brakes Direct について
当該企業による記述
EBC Brakes Direct is your number one source for brake products for cars and motorcycles with same day shipment of over ten thousand quality brake parts. We sell only the very latest EBC materials and can help with any fitment or technical issues 9-5 weekdays with our experienced group of sales staff and technicians.
EBC Brakes Direct
Fast and Free Shipping
Free next day deliver on most orders
Most orders will be delivered next day and shipping is free - order must be £50 or more after all discounts and taxes and free shipping only applies to mainland UK. Please check our website for further details to ensure your area is included in our free shipping offer.
連絡先
4.7
優良
3685件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 77％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
EBC Brakes Direct からの回答
Good afternoon Adrian,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
EBC Brakes Direct からの回答
Good afternoon Viezu,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
It would be much easier if you sold…in sets
It would be much easier if you sold brake pads in sets according to make and model of vehicle, I ordered a set of brake pads for front of my bike and only one arrived, when two sets should have arrived as most bikes have two calipers on front and only one at back. This would have saved a lot of hassle having to reorder to make complete.
Like cars or vans when you Oder brake pads you normally get them in sets for both sides!!!!
Otherwise the ordering process was fine and delivery was also great
,
2026年7月23日
EBC Brakes Direct からの回答
Good afternoon David,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with the ordering process and have taken on board your comments with regards to information supplied on the website in reference to 'number of sets of pads' required, and have passed this information on to our technical / data department. We do appreciate feedback such as this as it enables improvement to the information we offer on our website.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Brakes pads are absolutely amazing
Brakes pads are absolutely amazing. EBC were super quick at responding to a mistake that was made with the order around dispatch date. Extremely happy and will use them again
2026年6月23日
EBC Brakes Direct からの回答
Good afternoon Russ,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Quick delivery and the items ordered…
Quick delivery and the items ordered were the correct fitment first time.
Very happy with the service and price.
2026年7月19日
EBC Brakes Direct からの回答
Good afternoon Adam,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
EBC Brakes Direct からの回答
Good afternoon Jon,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
No problems ordering online
2026年7月3日
EBC Brakes Direct からの回答
Good afternoon,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you found the website easy to use to place your order.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
EBC Brakes Direct からの回答
Good afternoon Gary,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with the service, product and delivery.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Parts arrived very quickly
Parts arrived very quickly. Thank you. The EBC NDX Bluestuff pads are my favoured pad for the OEM rear brakes on my Audi.
2026年7月8日
EBC Brakes Direct からの回答
Good afternoon,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Never received the order
Never received the order as UPS said our house number doesn't exist.
(It does and have never had an issue with any other couriers including UPS).
After one failed delivery EBC updated the address and then the delivery failed a second time. After this I cancelled the order.
I appreciate this isn't an EBC issue directly, but I paid £7 for a 1-2 day delivery that never happened.
2026年7月21日
EBC Brakes Direct からの回答
Good afternoon Andy,
Thank you for taking the time to leave a review with regards to your experience.
We do apologise for the problem with your order, on occasion we can experience delays / issues with deliveries, unfortunately this is out of our control.
We do hope this will not deter you from ordering with us, and that we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
EBC Brakes Direct からの回答
Good afternoon Paul,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and products.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
EBC Brakes Direct からの回答
Good afternoon,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and products.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
EBC Brakes Direct からの回答
Good afternoon Russell,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with the technical support and you received your goods in a timely manner.
We ship via UPS and unfortunately duties and taxes charges are stipulated by the destination country.
We do have a distributor in your area, so if you require products in the future it may be more cost effective to order directly.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Excellent product (motorcycle brake…
Excellent product (motorcycle brake pads) that arrived quickly in post
2026年7月17日
EBC Brakes Direct からの回答
Good afternoon Richard,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service, products and delivery.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Great service and products from EBC but…
Great service and products from EBC but ;
Customs Duties and VAT when delivered to Ireland nearly doubled the final price.
2026年7月8日
EBC Brakes Direct からの回答
Good afternoon Declan,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and products.
We ship via UPS and unfortunately duties and taxes charges are stipulated by the destination country.
We do have a distributor in your area, so if you require products in the future it may be more cost effective to order directly.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
The staff on the phone took the time to…
The staff on the phone took the time to find the brake parts for my classic vehicle. Despite it being 42 years old, they managed to match up the exact parts needed. Parts came well packaged and are very well made.
2026年7月13日
EBC Brakes Direct からの回答
Good afternoon Alex,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy both with our staff and the information they supplied, and that the items you ordered and received were securely packaged.
We hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
All good except customs formalities
All good, except sending it DDnP.
That’s quite a friction to get through all the customs clearance formalities.
Would be great if you manage to sell it ddp.
2026年7月13日
EBC Brakes Direct からの回答
Good afternoon Arthur,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and products.
Unfortunately when shipping to a different country, we base this on the destination duties and taxes being the responsibility of the buyer.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
EBC Brakes Direct からの回答
Good afternoon Matt,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service, pricing and delivery of the products.
We hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
EBC Brakes Direct からの回答
Good afternoon George,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and delivery of the products.
We hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
EBC provided really fast service for…
EBC provided really fast service for the delivery of the pads I (thought) needed for my Subaru. Incredibly speedy service. My bad that I ordered the wrong ones! :-(
2026年6月9日
EBC Brakes Direct からの回答
Good afternoon Simon,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and delivery of the products. Have you contacted us with regards to returning the incorrect pads and re-ordering ?
We hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
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