Easy to read documents and bullet points. A detailed description of the topic, and understanding of information. You can take as many times to read and do your exams, until you are completely sa... ãã£ãšèŠã
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After being explained that you don't have to leave a review to proceed on each course and many emails asking me to change my review to something more positive... What a fantastic app, it has been... ãã£ãšèŠã
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I'm not the most technically minded, I've been a care worker for over 10 years and I use to dread the online training, but I have to say I only started my training yesterday with ecert online and I ha... ãã£ãšèŠã
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I received excellent service when I telephoned ecert today,the Gentleman was more than helpful.Not only did he sort my problem out but much much more. Excellent system,excellent company.
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At eCert Training, we specialise in providing high-quality, CPD-accredited courses tailored for the healthcare sector. With a focus on compliance, skill-building, and career advancement, we offer a range of certifications designed to meet the latest industry standards. Our courses are crafted by industry experts and delivered through a user-friendly learning management system (LMS), making it easy for learners to study at their own pace, track progress, and achieve their goals. eCert Training is committed to helping individuals and organisations maintain compliance, improve safety standards, and foster a culture of excellence in healthcare. What sets us apart: Flexible Learning: Access courses anytime, anywhere, with on-demand support. Accredited Certifications: Recognised by CPD and built to meet UK standards. Expert Content: Developed and regularly updated by healthcare professionals. Customer-Centric Support: Our responsive support team is dedicated to assisting learners every step of the way. Choose eCert Training for reliable, comprehensive healthcare certification that you can trust to build your skills and advance your career.
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36 Scotts Road, Bromley, England, BR1 3QD, Bromley, è±åœ
- 020 3817 0891
- info@ecerttraining.co.uk
- ecerttraining.co.uk
4.6
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The information is easy to understandâŠ
The information is easy to understand and remember.
2025幎9æ18æ¥
ecert Training ããã®åç
Hi Namrah,
Thank you for your kind words and great rating!
We're glad you had a good experience with easy to understand and remember courses. We're always looking for ways to improve. If thereâs anything we couldâve done to make it a 5-star experience, weâd love to hear your suggestions.
Best regards,
Sarim Rafi
The ecert Training Team
Healthcare Training
The healthcare training is the best training I have ever had. The training is properly arranged and the video is very good. It is more understandable and concised.
2025幎9æ15æ¥
ecert Training ããã®åç
Hi Israel,
Thanks a ton for your 5-star feedback! ð
Itâs great to know weâve been able to deliver a learning experience that worked well for you with the trainings properly arranged. Weâre here whenever you need us, and we look forward to supporting you again.
Cheers,
Sarim Rafi
The ecert Training Team
ecert Training ããã®åç
Hello Sandra,
Thank you for the amazing rating! ð
We're really glad you enjoyed your time with us and found value in the training. If you ever need help or have questions, our team is just an email away.
Take care,
Sarim Rafi
The ecert Training Team
ecert Training ããã®åç
Hi,
Thanks so much for the 4 stars!
Weâre happy to hear you had a good experience. We're always looking for ways to go that extra mile â feel free to drop us a message or email with any ideas on how we can make things even better next time.
Cheers,
Sarim Rafi
The ecert Training Team
Very difficult to get on when you haveâŠ
Very difficult to get on when you have completed one section it exits then you canât get back on
2025幎9æ16æ¥
ecert Training ããã®åç
Hello John,
Thank you for your feedback, and I am sorry to hear about the difficulty you have experienced accessing your training. I have sent you an email so that we can look into this further. Could you please reply at your earliest convenience so we can get this issue resolved for you quickly?
Kind regards,
Sarim Rafi
The ecert Training Team
Easy to follow instructions greatâŠ
Easy to follow instructions great information on related topic to help and guide you
2025幎9æ10æ¥
ecert Training ããã®åç
Hi Jue,
Itâs fantastic to know you had such a great experience! ð
Weâre so pleased that everything went smoothly for you with easy-to-follow instructions and significant information. Itâs our goal to make training simple, accessible, and impactful, and feedback like yours keeps us motivated.
Warm regards,
Sarim Rafi
The ecert Training Team
I thought the course was informative
I thought the course was informative, and the duration of these were just right
2025幎9æ15æ¥
ecert Training ããã®åç
Hello Andrea,
We're absolutely thrilled to hear your experience was informative!
Itâs always rewarding to know our platform is making a real difference. Thanks for taking the time to leave such positive feedback â we truly appreciate your support.
Warm wishes,
Sarim Rafi
The ecert Training Team
Really enjoyed the course
Really enjoyed the course, email communication is very good.
2025幎9æ14æ¥
ecert Training ããã®åç
Hi James,
Thank you so much for the 5-star review! ð
Weâre delighted to hear that you really enjoyed the course experience with ecert Training. Your feedback truly means a lot to our team, and weâre glad we could support your training journey.
If thereâs ever anything more we can do to help, donât hesitate to get in touch. Thanks again for your trust and support!
Best Regards,
Sarim Rafi
The ecert Training Team
Easy to navigate and like the clips toâŠ
Easy to navigate and like the clips to watch as well as the booklet to download
2025幎9æ5æ¥
ecert Training ããã®åç
Hi Sue,
Thanks a ton for your 5-star feedback! ð
Itâs great to know weâve been able to deliver a learning experience that worked well for you and you have found the LMS easy to navigate. Weâre here whenever you need us, and we look forward to supporting you again.
Cheers,
Sarim Rafi
The ecert Training Team
When I checked my answers the button IâŠ
When I checked my answers the button I pressed was not what the answers was it was totally what I hadnât pressed so I got a lower score , I was not impressed , AI has a lot to answer for
Jennifer summers
2025幎9æ10æ¥
ecert Training ããã®åç
Hello Jennifer,
Thank you for sharing your feedback. I am sorry to hear about the issue you faced while checking your answers, and I completely understand how this could be frustrating.
I have sent you an email so that we can discuss this issue in more detail, as I am more than happy to help and ensure this is resolved for you. Please be assured that your completed results and certificates will not be affected by this issue.
Best Regards,
Sarim Rafi
The ecert Training Team
Excellent information
My experience Is very good l learn more new thing in this training
2025幎8æ29æ¥
ecert Training ããã®åç
Hi Rukhsana,
Itâs fantastic to know you had a very good experience! ð
Weâre so pleased that everything went smoothly for you and you learnt new things. Itâs our goal to make training simple, accessible, and impactful â and feedback like yours keeps us motivated.
Warm regards,
Sarim Rafi
The ecert Training Team
Paper based to on line
We were gutted when you stopped doing paper based training. However, your support has been amazing and all the staff adapted well to this change.
We love it, itâs easy to fit it in where we have a possible gap.
Thank you, we love the 43 courses. Staff have done the mandatory ones and Iâve now given them full access to all courses.
Well done ecert. From Community Spirited
2025幎8æ29æ¥
ecert Training ããã®åç
Hi Jane,
Thank you so much for your kind words and for sharing your experience with us. Weâre delighted to hear that your team has adapted well to the transition from paper-based training to online learning, and even more so that you are enjoying the flexibility and ease of fitting training into your schedule.
Itâs wonderful to know that the 43 courses are supporting both your compliance needs and staff development, and that giving your team full access has been valuable.
Your feedback truly motivates us to keep improving and delivering the best possible service. We really appreciate you taking the time to leave this review, and we look forward to continuing to support Community Spirited with all your training needs.
Warm regards,
Sarim Rafi
The ecert Training Team.
Personally I preferred the old format
Personally I preferred the old format, two things in particular I donât like are the pause & rewind ~ itâs slow to respond & wastes time. Also I noticed on a couple of my questions at the end a word or two was missing which meant I answered a question wrongly as without the last wordâliable â the question didnât make sense.
2025幎9æ3æ¥
ecert Training ããã®åç
Hi Mrs Claudia,
Thank you for sharing your feedback. We really appreciate you taking the time to let us know about your experience.
Iâm sorry to hear that you found the pause and rewind feature slow and that some of the questions were unclear or missing words. I have noted this and passed it on to our product team so we can review and improve.
For your reference, the old format/manual learning option is still available on the LMS. Once you have selected a study course, you will see the option to download the manual at the top right of the page. This way, you can continue your training in the format that works best for you.
Thank you again for your input â it really helps us make the learning experience better for everyone.
Best regards,
Sarim Rafi,
The ecert Training Team.
Easy to use x
2025幎8æ26æ¥
ecert Training ããã®åç
Hi Steven,
Thank you for your kind words and great rating!
We're glad you had an easy-to-use and good experience, and we're always looking for ways to improve. If thereâs anything we couldâve done to make it a 5-star experience, weâd love to hear your suggestions.
Best regards,
Sarim Rafi
The ecert Training Team
Monotonous and boring
This is the worst on line training Iâve ever done - long winded monotonous and boring - just lots of legislation dates and dry facts The questions are not always clear and in a couple of cases the answers were incorrect.
Does not inspire me to spend an hour out of my life that I wonât get back
This is my second year doing this training and it doesnât get any better
2025幎8æ24æ¥
ecert Training ããã®åç
Hi Ms Burleigh,
Thank you very much for sharing your feedback, and I am truly sorry to hear about the difficulties you experienced.
To help resolve this for you, I have sent an email from my end to the address you provided so we can work through this together. Please do check your inbox (including your junk/spam folder) at your convenience, and reply when you are able.
We completely understand how frustrating this must have been, and we are here to support you every step of the way to make sure everything is put right and you receive the best possible service.
Kind regards,
Sarim Rafi
The ecert Training Team
ecert Training ããã®åç
Hello Catrina,
We're absolutely thrilled to hear your experience was a great one! ð
Itâs always rewarding to know our platform is making a real difference. Thanks for taking the time to leave such positive feedback and for recommending ecert Training â we truly appreciate your support.
Warm wishes,
Sarim Rafi
The ecert Training Team
Work training
I enjoyed the training and it was easy to work through,as I was on training course for work.
2025幎8æ26æ¥
ecert Training ããã®åç
Hi Helen,
Thank you so much for the 5-star review! ð
Weâre delighted to hear that you enjoyed the training and found it easy to work through. Your feedback truly means a lot to our team, and weâre glad we could support your training journey.
If thereâs ever anything more we can do to help, donât hesitate to get in touch. Thanks again for your trust and support!
Best Regards,
Sarim Rafi
The ecert Training Team
I enjoyed all my elearning i learnt
I enjoyed all my elearning i learnt
New things was very interesting
2025幎8æ18æ¥
ecert Training ããã®åç
Hi Nicola,
Thanks a ton for your 5-star feedback! ð
Itâs great to know that you learned new things, and weâve been able to deliver a learning experience that worked well for you. Weâre here whenever you need us â and we look forward to supporting you again.
Cheers,
Sarim Rafi
The ecert Training Team
ecert Training ããã®åç
Hello Nnaekezie,
Thank you for the 5-star rating! ð
We're really glad you enjoyed your time with us and found in-depth training. If you ever need help or have questions, our team is just an email away.
Take care,
Sarim Rafi
The ecert Training Team
The eCert training was excellent
The eCert training was excellent! The content was clear, engaging, and very informative. I would definitely recommend this training and am happy to give it 5 stars!
2025幎8æ18æ¥
ecert Training ããã®åç
Hi Ranjana,
Itâs fantastic to know you had such an excellent experience! ð
Weâre so pleased that everything went smoothly for you with clear, engaging, and informative content. Itâs our goal to make training simple, accessible, and impactful â and feedback like yours keeps us motivated.
Warm regards,
Sarim Rafi
The ecert Training Team
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