E Cigarettes World Distribution Ltd レビュー 

186
•
TrustScore 5段階評価の4.5

4.6

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I always order from here as it easy to buy bulk liquids and if you order before 2:30pm you get delivery the next day. I opened my purchase today and saw two extra products (IVG disposable vapes) and d... もっと見る

5つ星のうち5の評価

Excellent company to deal with, fast processing and shipping, I usually get my orders next day, 2 days at latest (rarely). Competitive prices, loyalty points, and really good selection of products. I... もっと見る

5つ星のうち5の評価

I have been using eCigarettesWorld for more than 3 years. I normally buy eliquid on a monthly basis (menthol being my favourite), and I can honestly say that the service has been impeccable during th... もっと見る

5つ星のうち5の評価

I used the online store a number of times throughout the pandemic and found it to be a really fast efficient service every time. Its pretty hard to get specific Liqua juices in most places, hence wh... もっと見る

企業情報

  1. 食べ物・飲み物・タバコ

当該企業による記述

E Cigarettes World provides electronic cigarettes to Ireland. E cigarettes Ireland provide the best choice and highest quality of vape e liquid and electronic cigarettes.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

186件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(186)

過去12か月のレビュー数: 5件

レビューを書く
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5つ星のうち4の評価

Purchased an aspire pocket X the other…

Purchased an aspire pocket X the other day it arrived Quickly. I have bought this item before from other online stores and the box was always sealed with a plastic film this time it was absent and it was very obvious that box and it’s contents had been rearranged..I emailed the store twice over the past couple of days just to enquire why it had been opened but to date I have had no reply so the one star is for the poor customer service and I will not buy again from this store. …….Thank you for your reply I have checked my messages again including Spam. And there was no no email yesterday but I did receive your Email Today. Personally I feel the box should not be opened and contents handled there is a seal on it for a reason no other store or online site that I have purchased from have ever opened the box to check the battery ? Once you open the sealed box theoretically it becomes “Second Hand.”Yes there needs to be a guarantee but surely it can be put outside the box? So for the reasons stated above I give you a one star Rating. Thank you……… Update Thank you for your reply After reading your response I have decided to increase your rating to four stars Because I do think that your actions were genuine and you believe were for the good of the customer. But I do feel they were unnecessary and personally I would prefer to receive the product sealed as done by the manufacturer. I have been buying this product for over 10 years and never has it been sold to me open and I have always received a warranty for the battery (obviously they did not need to log the battery number or maybe just didn’t want to open the sealed box and rightly so !!) it also has always worked right through its warranty which as you know is only 30 days testing the battery seems a waste of time due to its warranty longevity. But you do you !! I will obviously not be purchasing from you again or communicating through Trust Pilot
Regards

2023年10月25日
自発的なレビュー
E Cigarettes World Distribution Ltd ロゴ

E Cigarettes World Distribution Ltd からの回答

Hi, yes, the device is unwrapped to attach the warranty card and check the battery to ensure that the battery is fully functional. We guarantee that the device is new and never used.
We replied to your first email (probably the message ended up in your SPAM box). We sent the same message again today to your email.

Not all manufacturers seal their devices. And it is actually unnecessary production of plastic and littering the environment. The number on the warranty card is written from the battery. Please tell us how to write down the number from the battery without access to the battery?

An example of why checking batteries before shipping is important. You order a battery because yours is failing and you need a new one, and the one we send you (it may happen) won't work, and you're going on vacation / we have a long weekend, like for example now. Please tell me honestly, what level of frustration will you reach?

There are many online stores, but none of them has a level of customer satisfaction as close as ours. This means that we are doing our job well and the solutions we have introduced are correct. It costs us additional time and work to offer customer satisfaction.

Regards

5つ星のうち1の評価

I called to the Longford store on three…

I called to the Longford store on three different occasions and was told by staff that they would not serve me as he was on a break. After that I needed a new vape so I decided I would drive to the Carrick on Shannon store and avoid that member of staff.
I was served by a different member of staff. I brought the vape home and plugged it in to charge. I left it overnight. The next day the battery indicator was reading no charge so I put a CT (current transformer) on the line to see if it was getting a charge. It was starting and stopping continuously.
I brought it back to the Carrick on Shannon store and unfortunately the staff member from Longford was working there. He refused to replace it and said he had to test it first and I had to leave it with him. He said I should call back the next day to collect it.
Later that day he sent me a text to say it charged without issue and the problem must be my power supply.
I use the same power supply for my mobile phone, vape and for the CT's that monitor my electrical use. It was not my power supply. This guy just likes messing me around. I blocked his number and I will write off the vape.
Another trip to Carrick on Shannon is not worth been told to come back some other time because he is on a break. Its a two hour drive. As I cant avoid this member of staff I will avoid this store.

2023年8月8日
自発的なレビュー
5つ星のうち1の評価

I paid for 3 bottles of juice and got 2

I ordered 3 50ml bottles of juice plus 3 nic shots last week. When I got the package I opened it and I was missing 1 50ml bottle. I mostly buy from there shop in Longford and the man who works there is a very nice man. But i ordered this online because he didn't have any.
I have sent 2 email to let them know and not word I got back. The worst customer service I have ever seen. And the last time I will ever buy from them again.

2023年4月25日
自発的なレビュー
E Cigarettes World Distribution Ltd ロゴ

E Cigarettes World Distribution Ltd からの回答

Hi, we received 1 email from you on Tuesday the 25th at 8:51pm and you submitted this feedback on the 26th at 10:27pm. I understand that you expect an immediate response to your email and we would love to have the opportunity to do so, but unfortunately we are sometimes very busy and we reply to emails within 48 hours. Which I don't think is the worst customer service. Please try to buy elsewhere and compare delivery time and customer service maybe you will change your mind.
We are very sorry for our mistake and the missing liquid will be sent to you as soon as possible

Regards
Customer Service

5つ星のうち5の評価

Reliable

Reliable, have been ordering from you for 2 years or so and never an issue. Always next day delivery.

2023年3月27日

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