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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

First thing, arrival time, accurate to within 5 minutes. Setting up workspace, done with no fuss, large clean sheet covering floor and adjacent furniture. Removing one of original fr... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

The window units that were replaced were great and the fitters were fast and cleared up after them. The sales person who called initially sold me a package, clean the upvc frames and refurbish windo... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The team was efficient and careful, leaving no mess behind. They checked the frames and confirmed they were in good condition, so we only replaced the glass units. Now the windows look like new, and w... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The workmen who did both jobs on our windows were brilliant. They were very polite and made sure we were happy with the work carried out, also they cleaned up afterwards and explained all the work car... もっず芋る

䌁業が回答したした

䌁業情報

  1. 二重窓蚭眮業者

圓該䌁業による蚘述

Crafted for Clarity. Built for Efficiency. Styled for Life. At www.EcoHaus.Solutions we design and install double glazing that combines timeless beauty with intelligent engineering. Eco Haus Solutions Ltd (t/a Eco Haus), company no. 16527712, registered office: 86-90 Paul Street, London EC2A 4NE. Freephone number: 0800 066 5210.


連絡先

4.1

ほが満足

TrustScore 5段階評䟡の4

75件のレビュヌ

5぀星
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2぀星
1぀星

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5぀星のうち1の評䟡

Please avoid this company at all costs

Please avoid this company at all costs. They pray on vulnerable elderly people and extort money.
My 77 year old mother had a survey carried out on the guttering and was provided a quote. She paid a hefty deposit to then hear nothing from the company. On chasing them up, she was advised the parts were obsolete and that she needed to pay another £500. At this point she decided to cancel and request her deposit back (agreeing to pay the survey fee, albeit it was carried out incorrectly).
The company agreed to return her deposit some 3 months ago but everytime my mother (and myself) have chased, we are constantly fobbed off with poor excuses. From changing bank details and losing payment records to being advised only 'the director' can issue a refund.
This has left my mother with extreme anxiety and at a financial loss with Ecohause refusing to return her deposit after initially agreeing to do so.

Avoid this company at all costs if you value your integrity and to protect your elderly loved ones as its clear by other reviews on here as well as personal experience that they seem to prey on the vulnerable elderly folk.

We are now pursuing via a small claims court as they refuse to return phone calls or return money owed to my mother

2026幎5月9日
自発的なレビュヌ
5぀星のうち5の評䟡

Windows very efficient from week 1


Windows very efficient from week 1 ,front door just finishes the look off.

2026幎3月3日
自発的なレビュヌ
Eco Haus Solutions ロゎ

Eco Haus Solutions からの回答

Thank you for your feedback, it's great to know you had a good experience and if we can help again in future do get in touch.
Kind regards,
Eco Haus
www.EcoHaus.Solutions

5぀星のうち1の評䟡

If I could give this ‘company’ a zero I


If I could give this ‘company’ a zero I would. But you can’t do here goes, oh and this will more than likely be deleted because that’s what you do with posts that show this company for what they are. My Vulnerable 91 year old Mum had a visit off and ‘salesperson’ who then talked her into signing up for new glass in UPVC windows that were 40 years old. Next problem he had her sign two cheques, he filled one in and said he’d torn the second one up, no evidence of this in any of her bins!!! And then when we manage to get both cheques cancelled they then keep phoning her. To top it all off we then had a phone call off them asking for my Dad, who has been deceased for over two years!! I really wish something could be done about companies like this. They seem to prey on the Elderly and Vulnerable!!

2026幎3月4日
自発的なレビュヌ
Eco Haus Solutions ロゎ

Eco Haus Solutions からの回答

Dear Jackie, we're sorry this just doesn't right at all so we'll need to identify and confirm if this in fact links to anything on our system - please reply to the email sent to you via Trustpilot requesting you provide the relevant information including Order Number and Name to help us to investigate.
Regards,
Eco Haus
www.EcoHaus.Solutions

5぀星のうち1の評䟡

AVOID

If I could rate this heavy selling tactic company ZERO stars I would, their tactic of trying repeatedly trying to sell my 90 year old vulnerable Mother who suffers with Dementia products that are over priced and not required is appalling. steer clear

2026幎4月27日
自発的なレビュヌ
Eco Haus Solutions ロゎ

Eco Haus Solutions からの回答

Dear Phill Bowler, this doesn't sound correct and we will need to identify and confirm whether this links to anything on our system so we've emailed you through Trustpilot asking for more information. Please reply to that email with information including Order Number and Name to help us to investigate.
Regards,
Eco Haus
www.EcoHaus.Solutions

5぀星のうち1の評䟡

1 star cos can't give none

1 star cos can't give none, Very heavy sales tactics to a vulnerable 90 year old with dementia & limited eyesight, sales rep even signed to say she didn't require an advocate & wrote cheque for deposit for her too as she can't!! Emailed company and got no response at all to my complaint, thankfully bank cancelled the cheque. Still keep constantly phoning her despite us asking them not to!!!

2026幎3月9日
自発的なレビュヌ
Eco Haus Solutions ロゎ

Eco Haus Solutions からの回答

Dear T W, this doesn't sound correct but we aren't able to identify or link this to anything so we've emailed you through Trustpilot asking for more information. If you could please check you have the right company and reply to the email with the relevant information such as Order Number and Name, that will enable us to investigate.
Regards,
Eco Haus
www.EcoHaus.Solutions

5぀星のうち3の評䟡

The window units that were replaced


The window units that were replaced were great and the fitters were fast and cleared up after them.
The sales person who called initially sold me a package, clean the upvc frames and refurbish windows. The representative who made the appointment with me said that the fitters would be here 2 hours or thereabouts but they were here for 40 minutes. I am happy with what they did but did not get the clean etc as I expected.

2026幎4月4日
Eco Haus Solutions ロゎ

Eco Haus Solutions からの回答

Dear Mrs Thompson, thank you for your feedback and we're glad you're happy with what our fitters Steve and install team did, however we are looking into what you've mentioned about the frame clean and in the meantime for any concerns please do give us a call.
Regards,
Eco Haus
www.EcoHaus.Solutions

5぀星のうち1の評䟡

I’m very upset with this company I have


I’m very upset with this company I have tried several times to ask for my deposit back and they seem not to want to refund me. I have rights for a cooling off from their pushy sales team. The real character of a genuine company comes to bear if you have a change of mind they would be gracious and do the right thing. I’m being lead a merry dance for my refund. Avoid at all costs.
Thank you!

2026幎4月24日
自発的なレビュヌ
Eco Haus Solutions ロゎ

Eco Haus Solutions からの回答

Dear Brian Hurst, we are sorry to read this but are unable to link your name to an order on our system, also as you have not given any other information we have emailed you through Trustpilot asking for more details so we can look into it. Please reply to the email.
Regards,
Eco Haus
www.EcoHaus.Solutions

5぀星のうち5の評䟡

The workmen where very good and very


The workmen where very good and very efficient. They were very tidy and both worked well together.

2026幎4月15日
Eco Haus Solutions ロゎ

Eco Haus Solutions からの回答

Thank you George, Adam and the install team will really appreciate your feedback and we're very happy you had a good experience.
Kind regards,
Eco Haus
www.EcoHaus.Solutions

5぀星のうち5の評䟡

Highly recommended

Workmen punctual and friendly.
Cleaned up BEAUTIFULLY when they'd finished, not a speck of dust anywhere!

2026幎4月13日
Eco Haus Solutions ロゎ

Eco Haus Solutions からの回答

Dear Mr & Mrs Coleman, we are delighted to know how things went with your order and read your high praise of our fitters, we aim to please and we're glad you are.
Kind regards,
Eco Haus
www.EcoHaus.Solutions

5぀星のうち5の評䟡

First class window fitting.

First thing, arrival time, accurate to within 5 minutes.
Setting up workspace, done with no fuss, large clean
sheet covering floor and adjacent furniture.
Removing one of original frames proved to be a problem due to internal mechanical failure, but taken out another way, all removals carried out quickly and cleanly. New windows fitted and tested, found ok. Job well Done.

2026幎4月17日
自発的なレビュヌ
Eco Haus Solutions ロゎ

Eco Haus Solutions からの回答

Dear Vic, we appreciate your feedback, happy to learn that any issues were taken care of quickly and you've rated it a 5-star job well done.
Kind regards,
Eco Haus
www.EcoHaus.Solutions

5぀星のうち5の評䟡

Excellent service.

The workmen that did the work were very polite and professional. I have been told by family members that the job is very well done with a good finish. Will certainly use them again

2026幎4月13日
自発的なレビュヌ
Eco Haus Solutions ロゎ

Eco Haus Solutions からの回答

Thanks for your comments, we are happy to read you've had a great experience and found our staff pleasant and professional, hope to see you again.
Kind regards,
Eco Haus
www.EcoHaus.Solutions

5぀星のうち4の評䟡

Good work

Good work , arrived in good
Time and very efficient.

2026幎4月6日
Eco Haus Solutions ロゎ

Eco Haus Solutions からの回答

Thanks for your feedback, we're happy to know our fitters Anthony and the team did a good job for you and if we can help again just give us a call.
Kind regards,
Eco Haus
www.EcoHaus.Solutions

5぀星のうち5の評䟡

The workmen who installed my windows


The workmen who installed my windows were punctual, polite and professional. They were also very clean and left everything perfect. I was very pleased with the result

2026幎4月16日
Eco Haus Solutions ロゎ

Eco Haus Solutions からの回答

Dear Ann, thank you for sharing how you felt about our company's staff and service, we're very happy you found our fitters Joe and Dan and the team to be respectful and professional, and they always leave everything nice and tidy. We hope you're enjoying your new A-grade glass units and wish you all the best.
Kind regards,
Eco Haus
www.EcoHaus.Solutions

5぀星のうち5の評䟡

The lads were very quick doing the job


The lads were very quick doing the job no mess spot on recommend them

2026幎4月9日
Eco Haus Solutions ロゎ

Eco Haus Solutions からの回答

Dear Roy, thank you for your feedback, we appreciate your opinion on our staff and service.
All the best,
Eco Haus
www.EcoHaus.Solutions

5぀星のうち2の評䟡

It's to late now but made a big mistake


It's to late now but made a big mistake with windows, got rushed into it and found out I could of got cheaper with frames , Still getting drafts and got finance with these so going to take me 6yrs to pay off 🀚i should of waited for my daughter to come home before signing up but he rushed me so not happy plus measured wrong in the first place had to come bk , now in debt for 6yrs I'm fuming with myself, so not happy your guy is to pushy and I have my first Grandchild on the way daughter and partner live with me so I wanted the house warm think your very expensive just for glass

2026幎3月10日
Eco Haus Solutions ロゎ

Eco Haus Solutions からの回答

Dear Karen, we always appreciate feedback and we're sorry you felt this afterwards following your installation of A-grade glass units in March - we'll look into it as something's maybe amiss in this description but in the meantime please do give us a call if there's anything we can help with.
All the best,
Eco Haus
www.EcoHaus.Solutions

5぀星のうち5の評䟡

Friendly and efficient

Arrived as arranged, friendly salesman, surveyor and fitter. Efficient and tidy, would recommend.

2026幎3月30日
自発的なレビュヌ
Eco Haus Solutions ロゎ

Eco Haus Solutions からの回答

Thank you Miss O, feedback is very much appreciated.
All the best,
Eco Haus
www.EcoHaus.Solutions

5぀星のうち5の評䟡

Quick, professional, and hassle-free window glass replacement.

The team was efficient and careful, leaving no mess behind. They checked the frames and confirmed they were in good condition, so we only replaced the glass units. Now the windows look like new, and we are very satisfied. Highly recommend for anyone needing fast, reliable service

2026幎4月2日
自発的なレビュヌ
Eco Haus Solutions ロゎ

Eco Haus Solutions からの回答

Thank you Liudmyla, we appreciate the feedback.
All the best,
Eco Haus
www.EcoHaus.Solutions

5぀星のうち5の評䟡

The fitters were friendly and very


The fitters were friendly and very efficient

2026幎4月8日
Eco Haus Solutions ロゎ

Eco Haus Solutions からの回答

Dear Terry, thanks for sharing, our fitters Ken and the install team will all be very happy you've had such a good experience and you've rated them and their work so highly. If we can be of service again in future do get in touch.
All the best,
Eco Haus
www.EcoHaus.Solutions

5぀星のうち5の評䟡

Brilliant jobs done by very professional workers.

The workmen who did both jobs on our windows were brilliant. They were very polite and made sure we were happy with the work carried out, also they cleaned up afterwards and explained all the work carried out. I would definitely recommend them and would use them again if I required any further work doing.

2026幎3月21日
Eco Haus Solutions ロゎ

Eco Haus Solutions からの回答

Thank you Alfred, Peter and the install team will be happy with your feedback and we are very thankful for your recommendation.
All the best,
Eco Haus
www.EcoHaus.Solutions

5぀星のうち5の評䟡

Ecohaus roof treatment

Everything went smoothly and according to plan and my roof is looking great at the front where it needed doing. The workmen arrived when they said they would and did a very good job, being very efficient and professional. The scaffolding was also put up in good time and then removed as soon as the job was finished, allowing for the bank holiday weekend.

2026幎4月2日
自発的なレビュヌ
Eco Haus Solutions ロゎ

Eco Haus Solutions からの回答

Thank you Hazel for writing again, feedback is always helpful.
All the best,
Eco Haus
www.EcoHaus.Solutions

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