EDAPT was the best thing that ever happened to me. Your staff, Sarah, Aubrey, Alizandra, helped me were very patient and supportive. They were both knowledgeable about student loans and understood tec... ãã£ãšèŠã
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This company has helped me defer my student loan due to my unemployment. Still job searching glad that Edapt has my back. Iâm glad b/c before Edapt wasnât aware of anything related to my student lo... ãã£ãšèŠã
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The help I received from your staff was so rewarding. I was a nervous wreck before I contacted edapt. The information and assistant i received really relieved the stress I was going through.
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I'm on a fixed income , my house burned down and we lost everything, my husband's health declined, I can't afford my bills. They helped get my student loan fixed, so I can concentrate o... ãã£ãšèŠã
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We help our clients navigate the complicated process of document preparation for the federal student loan repayment plans. We take great pride in our knowledge of the business and strive to deliver nothing but excellent customer service. Our over 900 five star reviews gives us the confidence to say we're the best at what we do. We look forward to working with you!
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5000 Birch St suite #3000, 92660, Newport Beach, ç±³åœ
- (800) 438-2869
- support@edaptusa.com
- edaptusa.com
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Your always on top of the latested info
2025幎12æ2æ¥
EDAPT USA ããã®åç
Hello Larry,
Thank you for your kind words! Weâre glad to hear that our team keeps you up to date with the latest information. Staying informed and supported is always our goal. We truly appreciate your trust in Edapt and are always here whenever you need us.
I am grateful that EDAPT keeps meâŠ
I am grateful that EDAPT keeps me informed of the latest updates.
2025幎12æ12æ¥
EDAPT USA ããã®åç
Hello Rose,
Thank you for your kind feedback! Weâre glad to hear that our team keeps you informed with the latest updates. Staying proactive and transparent is a priority for us. We truly appreciate your trust in Edapt and are always here if you need anything.
That this company keeps to their vision
My questions each and ever time I called was answered I work with Sophia in the final months getting my student loans paid off. She helped walk me through the steps of who I was to call and also helped when I needed to recertification . All the Edept staff I worked with made the magement of my loans a little less stressful. This company made it a little easier with helping talking to The department of Education and my Service Provider Moehla from when I signed up I would tell my friends and family if they were needing help with their student loans to call Edept . The only issue I have to say that this company should work on is when you call in for help on your student loans is the person who you are talking to should say their name at the beginning and again at the end
2025幎12æ19æ¥
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EDAPT USA ããã®åç
Hello Melanie,
Thank you so much for taking the time to share such a detailed and thoughtful review. Weâre truly grateful for your trust and are so glad to hear that Sofia and the rest of our team helped make managing your student loans less stressful. We sincerely appreciate your honest feedback regarding agent introductions on calls. Thatâs valuable input, and weâll be sure to share it with our team. Thank you again for your recommendation and for allowing Edapt to support you through such an important journey. Weâre always here if you need us.
Student loans paid in full
The help they gave me getting my student loans paid off. I am now debt free.
2025幎12æ18æ¥
èªçºçãªã¬ãã¥ãŒ
EDAPT USA ããã®åç
Hello Collen,
Congratulations on being debt free! Weâre honored to have been able to support you on your journey to paying off your student loans. Thank you for trusting Edapt with such an important goal, and we wish you continued success and peace of mind moving forward.
Muy buena..
2025幎12æ13æ¥
èªçºçãªã¬ãã¥ãŒ
EDAPT USA ããã®åç
Hello Facundo,
Thank you so much for the 5-star rating! We truly appreciate you taking the time to leave a review.
EDAPT USA ããã®åç
Hello Phuong,
Thank you for the 5-star review! Weâre glad to hear the process felt easy for you. Thatâs exactly what we aim for. We appreciate your trust and are always here if you need anything.
Sarah made my experience good and edaptâŠ
Sarah made my experience good and edapt overall has been a blessing in keeping my student loan forgiveness program in order!
2025幎12æ9æ¥
èªçºçãªã¬ãã¥ãŒ
EDAPT USA ããã®åç
Hello Leslie,
Thank you for sharing your experience! Weâre so glad to hear that Sarah took great care of you and that Edapt has been a blessing in helping keep your student loan forgiveness program on track. We truly appreciate your trust and are always here to support you every step of the way.
Aubrey was very good in thisâŠ
Aubrey was very good in this recertification process and guided me through each step of the process until I finally finished the recertification requirements.
2025幎12æ8æ¥
EDAPT USA ããã®åç
Hello David,
Thank you so much for your kind words! Weâre thrilled to hear that Aubrey guided you through each step of your recertification process and made sure everything was completed smoothly. We truly appreciate your trust in Edapt and are always here if you need support in the future.
Aubrey was very helpful
Aubrey was very helpful, patient and courteous. Edapt has been very good with helping me with my school loans and I will continue to use their services.
2025幎12æ4æ¥
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EDAPT USA ããã®åç
Hello Hannah,
Thank you for the wonderful review! Weâre glad to hear that Aubreyâs patience and courtesy made your experience a positive one. We appreciate your trust in Edapt and are grateful that you plan to continue using our services. We're always here to help whenever you need us.
Aubrey was great!
2025幎12æ4æ¥
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EDAPT USA ããã®åç
Hello Courtney,
Thank you so much for the 5-star review! Weâre thrilled to hear that Aubrey was great. She truly cares about providing the best experience for our clients. We appreciate your trust in Edapt and are always here whenever you need us.
How honest and caring and upfront aboutâŠ
How honest and caring and upfront about the matter and how understanding of my debt
2025幎12æ3æ¥
EDAPT USA ããã®åç
Hello Catherine,
Thank you so much for your kind words! Weâre grateful that you felt our team was honest, caring, and upfront while helping you understand your situation. Thatâs exactly the experience we aim to deliver. If thereâs anything we can do to turn this into a full 5-star experience for you, weâd truly love to know.
EDAPT USA ããã®åç
Hello Jessica,
Thank you so much for the 5-star review! Weâre glad to hear that our team was helpful and that you felt supported throughout the process. We truly appreciate your trust in us and are always here whenever you need anything.
My representative Sophia
My representative, Sofia, made this process seamless for me. She walked me through the process with patience and kindness that has been unmatched when compared to the types of customer service I received in day to day experiences from other companies.
2025幎11æ25æ¥
EDAPT USA ããã®åç
Hello Tonya,
Thank you so much for your wonderful review! Weâre thrilled to hear that Sofia made the process seamless and supported you with such patience and kindness. She takes great pride in providing exceptional service and your feedback will mean a lot to her. Weâre grateful for your trust in Edapt and are always here whenever you need us.
time taken to review.
2025幎11æ25æ¥
èªçºçãªã¬ãã¥ãŒ
EDAPT USA ããã®åç
Hello Clifford,
Thank you so much for the 5-star rating! We truly appreciate you taking the time to leave a review. If thereâs ever anything we can assist you with here at Edapt, weâre always happy to help.
EDAPT USA ããã®åç
Hello Jacqueline,
Thank you so much for the 5-star rating! We truly appreciate you taking the time to leave a review.
The people have been great everyone hadâŠ
The people have been great everyone had done so great explaining things to me. Ive felt like everyone has helped me immensely amd the overall experience has been amazing. The people have been super kind and sweet as well
2025幎11æ17æ¥
EDAPT USA ããã®åç
Hello Alana,
Thank you so much for sharing your experience! Weâre thrilled to hear that our team was clear, supportive, and kind throughout the process, and that you felt truly helped every step of the way. Providing an amazing, stress-free experience is what we work hard for, and weâre grateful for the trust youâve placed in us. Weâre always here if you need anything moving forward.
Quick and Easy assistance
Shen was very helpful and the process was quick and simple!
2025幎11æ19æ¥
èªçºçãªã¬ãã¥ãŒ
EDAPT USA ããã®åç
Hello Casey,
Thank you for your review! Weâre happy to hear that Shenly provided helpful support and made the process quick and simple for you. We appreciate your trust and are always here if you need anything along the way.
Very fast and the settlement was betterâŠ
Very fast and the settlement was better than they quoted me!
2025幎11æ13æ¥
EDAPT USA ããã®åç
Hello Suzanne,
Thank you for sharing your experience! Weâre thrilled to hear everything moved quickly for you and that your end result came out even better than expected. Delivering real relief and peace of mind is exactly what we aim for, and we truly appreciate your trust in us.
The customer service representative, Aubrey was Very helpful.
The customer service representative, Aubrey was very patient and professional.
I had difficulties accessing your site while using my iPhone. Aubrey was very patient.
2025幎11æ12æ¥
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EDAPT USA ããã®åç
Hello Howard,
Thank you for your feedback! Weâre glad to hear that Aubrey was patient and professional while helping you, especially with the issues you experienced on your iPhone. We appreciate you bringing this to our attention, and weâll look into it to ensure a smoother experience moving forward. We're grateful for your trust and always here to support you.
Appreciative
Shelly was very patient with me getting my information to her as I navigated on my laptop. Everywhere she told me to click took me to the exact page of what she needed for my file. She was very kind in assuring me to take my time and not to worry while I took time to do what she needed me to.
I so appreciated her kindness!
Sharon D Mosmeyer
2025幎11æ12æ¥
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EDAPT USA ããã®åç
Hello Sharon,
Thank you so much for sharing this thoughtful feedback! Weâre so glad to hear that Shenly took the time to walk you through everything with patience and care. Her calm and reassuring approach is exactly the kind of support we strive to provide every client. We truly appreciate you recognizing her kindness. Weâll be sure to share your words with her and the team. Thank you for choosing EDAPT, and for allowing us to be part of your student loan journey!
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