I ordered from this company in May 2026 & soon after had gotten a notice saying they received my order ( & my money)& then the tracking number + an email address if I have any concerns. A month in I... ãã£ãšèŠã
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Iâm usually better about vetting companies before purchasing, but unfortunately this one slipped through the cracks. I wish I wouldâve seen these reviews before falling for their scam. I placed an ord... ãã£ãšèŠã
ordered May 2026, never arrived, unable to cancel order as they told me it had been "Fulfilled" never received valid tracking and never had an arrival date. absolute scam. DO NOT ORDER FROM THEM!
From the moment I ordered from this 'company' it was nothing but issues. Tracking info was broke from the start, customer service was an absolute joke when trying to get things figured out. After over... ãã£ãšèŠã
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A zero rating would be best for thisâŠ
A zero rating would be best for this company, supposedly based in the United States. I ordered 3 copies of this book, 2 copies to Australia and one copy to the United States. The 2 copies I received were poorly edited with numerous spelling and punctuation mistakes. A request for a refund was ignored, as were the 2 messages sent through their website. I attempted to call their office but the number is disconnected.
This book is a rip off from a book published through Amazon.(as I discovered later) Contact your credit card company as I have done and you should get a refund. Ipaid through PayPal and received a refund immediately.
I want to leave a zero rating but itâŠ
I want to leave a zero rating but it won't let me. DO NOT BUY FROM THIS COMPANY!!!
Nearly 10 weeks since I ordered and nothing. Links to tracking amount to nothing. Email enquiries to the company amount to nothing. Total scam.
I ordered at the beginning of June andâŠ
I ordered at the beginning of June and have not received my book. Am unable to make contact with the company. I also would like to give zero rating.
Is there a Zero rating?
Is there a Zero rating? I ordered from them on May 23, got the âthanks for ordering emailâ, then nothing.imhave repeated attempted contact with no results. DO NOT ORDER FROM THIS COMPANY!
Whatever you were planning to order from them check Amazon for 1/2 price.
From the moment I ordered from this 'company' it was nothing but issues. Tracking info was broke from the start, customer service did not respond to my email even though their website proclaims that they respond within 48 hours. 2 weeks later still no response! Fortunately after 60 days of no merchandise I googled the company and found out that they were notorios for this same runaround. Google let me know that credit card companies generally give you 60 to 120 days to dispute the charges so they are playing the game of stalling until you can't get a dispute into you CC company. My recommendation is dispute the charges and go to Amazon to buy whatever it was you were trying to buy from them. I purchased the 100k Why book for my Grandson from Amazon for $19.99 while their price was 39.99 for a book that never arrived. They doubled the price and still never shipped the book ridiculous.
I will be filing a complaint with BBB and FTC these people should be shut down it's a scam.
Very disappointing!
I, too, was charged for two books I never received. I have sent many requests for help, but have received no responses. Very disappointed.
A disgrace!!! Total Scam!! Using Shopify, but don't get conned!
Yes, I was too late in seeing all these reviews - didn't think to check more thoroughly as this company's Facebook ads were very well done and as they were using Shopify, I felt I could trust them. WRONG!! $88.00 just lost, as this company is a complete scam. My emails have never been answered and I am now 2 months waiting. Why does Shopify not screen their clients?? Reflects very poorly on their excellent reputation. I now won't auto trust any company that use Shopify (where I have always done so in the past). I can see so many others here were buying for their grandchildren, as I too was. Such a terrible scam, I don't know how these people can live with themselves with such fraud!!!
Total Scam!
Total Scam!
Took my money and never shipped the book. When I emailed, they apologised saying they were a small family run company and were delayed getting items shipped out. That was two months ago and they've ignored every email since.
Total scam
Total scam! 2 months. They did communicate once to say they were.sorry for delay and shipping in two days. Never received and no more communication.
Odered and never delivered
Odered and never delivered! Several emails sent and phone call not going throug! They took my money!
Ordered my book in early May and stillâŠ
Ordered my book in early May and still awaiting its arrival in July No responses to my emails. I have requested a refund and âŠ. No response. A ripoff !!
Its been over a month since I orderedâŠ
Its been over a month since I ordered and I have no tracking, no product and they do mot respond to emails or messages
Horrible company
Dont deal with this fraudulent company
Iâd give 0 if I could. My order never got delivered. Initially they advised it was a âtracking problemâ. Then âtransport issues â. I was constantly sending emails and never got response. Iâve now handed to my bank to reverse the charge. This company is a fraud. They are thieves.
Donât buy from EduquestKids!
Delivery took a long time and was problematic, but the real problem is that the quality of their materials is REALLY BAD.
Initially I tried to ask for a refund and for them to take the books back. They asked for photographs of the poor quality so I created a pdf showing lots of poor spelling and formatting mistakes just in the 1st chapter alone. After sending that and following up multiple times, I never received anything more from them. Iâm currently going through the process of trying to reclaim my money through a bank card chargeback.
Would have rated a zero because this isâŠ
Would have rated a zero because this is definitely a scam! I should have read these reviews before I wasted my money. Ugh
ordered in may
ordered in may. never received. have reached out multiple times to no avail. tracking site does not work and now the eduquest site doesn't either. appears to be a scam
SCAM
SCAM
No working tracking number. No response from company. No product received after 6 weeks.
Ahhh damnit this is a SCAM!!
Ahhh damnit this is a SCAM!!! Donât trust Edu Quest. Any chance of getting my money back??? I paid for four books and havenât received tracking update nor the books. Itâs been two months⊠will books ever arrive??? Customer service terrible.
TOTAL SCAM
I bought a product through Instagram. They sent me an order number, but the product never came. When I tried to contact them, it said the "page is no longer valid." I have tried multiple times to reach them to no avail. Seems like this is a complete scam.
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