EE Glazing Ltd レビュー 

860
•
TrustScore 5段階評価の4.5

4.3

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5つ星のうち5の評価

Excellent communication from start to finish. We were kept well informed at each stage of the process. A father and son team Mark and Brad Carter turned up to do the work on 26th Oct 2026. Despite ha... もっと見る

5つ星のうち1の評価

Untidy work. Over two dozen screws left around and a large number on shared driveway. Unsuitable language. Pushy after sales visits and phone calls. Sarcastic unhelpful contact when trying to resolve... もっと見る

5つ星のうち5の評価

Team arrived and confirmed work to be done. All completed seamlessly and good finish. Dust sheets down throughout and cleared up at end. Overall an excellent experience and looking forward to similar... もっと見る

5つ星のうち5の評価

The team from EE glazing Paul and Alex came and transformed our home in phase 1 of our home improvement project. They made incredible progress in the two days and we were happy with the way they resp... もっと見る

企業情報

  1. 二重窓設置業者
  2. ・
  3. PVC窓提供業者
  4. サンルームの提供と設置
  5. ドア提供業者
  6. 屋根ふき業者
  7. 窓ガラス設置業

当該企業による記述

EE Glazing provide a huge range of double glazed windows, doors and conservatories. Our philosophy is to be uncompromising when it comes to quality. Providing the very best customer service will always be our top priority.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

860件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 52%に回答しています

通常1週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(860)

過去12か月のレビュー数: 293件

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5つ星のうち5の評価

Replacement gutters etc

Excellent service from start to finish.no pressure sales, Excellent products, Fitters punctual, friendly, very knowledgeable , and explained things as the job progress.
A big thank you to Jack Bennet from sales and the installation team Darren, Simon, Cameron and Oli.

2026年5月21日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you for your review.
We're delighted to hear that you received excellent service from start to finish and that you were pleased with both the products and installation. It's great to know that Jack provided a pressure-free sales experience and that Darren, Simon, Cameron and Oli delivered a professional installation while keeping you informed throughout the process.
We'll be sure to pass your kind comments on to the team. Thank you again for choosing EE Glazing.

5つ星のうち5の評価

Friendly

Friendly, helpful and hardworking staff......Darren, Simon, Cameron and Oli. Fitted 10 window units in less than a full day. Cleared up and hoovered everywhere . Would reccommend.

2026年5月19日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you for your lovely review and recommendation.
We're delighted to hear that Darren, Simon, Cameron and Oli provided such a positive experience.
We'll be sure to pass your kind comments on. Thank you again for choosing EE Glazing.

5つ星のうち2の評価

Care shouldn't be sacrificed for speed!

EE Glazing Ltd fitted 13 uPVC windows to our home. Initial communication was good with follow up visits from sales and a surveyor. On 22nd April a team of three fitters arrived with a view to fitting all the windows in one day. Unfortunately there was an error with the order so only 12 windows were fitted. Sadly this is where our experience of EE Glazing deteriorated. The fitters treated our house like a building site with little or no respect for our home. A few dust sheets were scattered over some areas of carpet but minimal effort was made to protect our property from dust and mess. At one point I saw one of the fitters sat on the window sill in our bedroom with his shoes resting on the duvet on our bed. A little later I saw the arms of our garden chair being used as a ladder, so the fitter could seal an outside window, nearly falling as it tipped over when he stepped down. Care was sacrificed for speed and this was emphasised by the damage that was caused through window removal and the tentative steps they took to clear up at the end of the day. In my opinion an unnecessary amount of damage was caused to the window surrounds. This damage was hidden with various widths of white plastic depending upon the amount of damage that was caused. Most of our windows have 600mm strips of plastic down the sides! One window was so badly damaged it had to be re-plastered, on another day by their building team.
The final window was fitted on a later date by Tony. What a difference! He took care over the window removal, minimal damage was caused, and he fitted the new window perfectly. He cleaned up and left no evidence that he'd been there other than a new uPVC window. So it can be done well! Overall the windows appear to be of good quality, they look good from the outside and if you can negotiate your way through the sales pitch, achieve a price you are happy with and get the right fitter, your experience could be much better than ours! EE Glazing, you have some work to do!

2026年4月22日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you for taking the time to leave your feedback. We’re pleased to hear that you are happy with the overall appearance and quality of the windows, and that your experience with Tony reflected the level of workmanship and care we aim to provide on every installation.
We’re sorry to hear that parts of your installation did not meet your expectations. Window replacement work can sometimes involve unavoidable dust and disruption, particularly when removing older frames, however our teams are always expected to take great care to minimise mess, protect customers’ homes and work respectfully throughout the installation process. Your comments regarding this have been noted and will be addressed promptly internally.
As part of our service, we do try to keep plaster/decorative damage to a minimum, although again, some windows will cause more damage than others, I am pleased to hear that building team returned promptly to complete the plaster repairs required.
Thank you again for taking the time to share your review with us. Many thanks

5つ星のうち5の評価

EE Glazing

We had Josh pop in and give us a very competitive quote for full glazing, no pressure to go with EE and we were happy with the price.
Darren, Simon and Cameron turned up to install the windows and were very professional and explained the process. They completed the work in a day and a half and were happy to repair a little small damage to the render that they had missed, they cleaned up after themselves and left our house as they found it. A great team who worked quickly and efficiently and didn’t leave untill we were fully satisfied with the job. Many thanks 👍

2026年5月14日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you for your review.
We're delighted to hear that Josh provided a competitive, no-pressure quotation and that you were happy with both the service and value offered. It's also great to know that Darren, Simon and Cameron delivered a professional installation, kept you informed throughout the process and ensured any minor issues were resolved promptly.
We'll be sure to pass your kind comments on to the team. Thank you again for choosing EE Glazing, and we're pleased that you're happy with the finished result.

5つ星のうち5の評価

Great Product.I would definitely…

Great Product.I would definitely recommend EE GLAZING.The price was great.The fitter took pride in the work he done. Mr M Manley.

2026年5月7日
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you for your kind review.
We're delighted to hear that you're pleased with your new products and that you found them to be great value for money. It's also wonderful to know that the fitter took real pride in their work and delivered the high standard of finish we strive for on every installation.
Thank you for choosing EE Glazing and for your recommendation.

5つ星のうち5の評価

Lovely young men Gavin and Ian

Lovely young men Gavin and Ian , so professional with a smile. Both deserve a bonus and a raise

2026年5月14日
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

We're delighted to hear that Gavin and Ian made such a positive impression. Professionalism, a friendly attitude and great customer service are qualities we value highly, so it's wonderful to know they delivered all three with a smile.
We'll be sure to pass your kind comments on to them. Thank you for choosing EE Glazing.

5つ星のうち1の評価

Aggressive Marketing

An initial sales person knocked on our door offering to book a quote appointment, by offering funds to recycle existing window and giving 50% discount claim. He also said, he was on commission payment to 'organise' the appointment, only if I actually had the appointment.
Several calls to confirm quotation appointment.

The person who came to give the quote was not personable. He insisted I sit at the other end of my own living room, so I do not see his calculations about my windows. He told me what the original man at the door had said was a lie and then expected me to part with a £5K deposit. I made it clear whilst booking a quote appointment that I do not allow shoes on my carpet. This was ignored. In-between, there was this strange call to HQ to discuss the weather, whilst pretending to confirm the quote. Nothing provided in writing in terms of a quote or even breakdown of windows. I wasn't even shown a selection of types of windows.
When I said I would think about it, in thick black ink, the guy wrote OFFER DECLINED over the original flyer. That is what they left with me! When I questioned this, I was told. "After all we are a sales company." Something not quite right.
Do not entertain this company, especially if you are on your own.

2026年5月13日
自発的なレビュー
5つ星のうち5の評価

Fantastic job

Fantastic job, the four guys Darren Simon Cameron and Oli were very friendly and polite.
Even after a 2hr drve to get to us they worked solidly all day.
Can,t fault the work or the product.

2026年5月12日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you for your review.
We're delighted to hear that Darren, Simon, Cameron and Oli provided such a positive experience.
It's great to know that you're happy with both the workmanship and the finished product. We'll be sure to pass your kind comments on to the team. Many thanks.

5つ星のうち1の評価

Pushy and refused to leave

Turned up at my mums house today and used the usual limited time offer push tactics and the ‘let me make a phone call’ which miraculously reduced the price by half. She had to tell them 4 times that she wasn’t going to do it and to leave, eventually saying she was going out. Shameful.

2026年5月12日
自発的なレビュー
5つ星のうち5の評価

Nice

Nice, friendly fitter. Excellent product and workmanship. Would definitely recommend ee glazing. Company go above and beyond to suit your needs

2026年5月12日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you for your review and recommendation.
We're delighted to hear that you were pleased with both the product and workmanship, and that our fitter provided a friendly and professional service. We always aim to go the extra mile for our customers, so it's great to know that this was reflected in your experience.
Thank you for choosing EE Glazing and for taking the time to share your feedback.

5つ星のうち5の評価

Changed windows

Neat, tidy, considerate and good job. Darren, Simon, cameran and oli took pride in the job they done and a good team.

2026年5月11日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you for your kind review.
We're delighted to hear that Darren, Simon, Cameron and Oli delivered a neat, tidy and considerate installation. Taking pride in their work and working well as a team are qualities we value highly, so it's great to know this was reflected in your experience.
We'll be sure to pass your comments on to the team. Thank you for choosing EE Glazing.

5つ星のうち5の評価

Window Replacement

Worked carefully, polite and friendly.
An experienced team, Windows completed within the day.

2026年5月11日
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you for your kind review.
We're delighted to hear that you found the team polite, friendly and professional throughout the installation. It's great to know that their experience and careful workmanship ensured your windows were completed efficiently and to a high standard.
Thank you for choosing EE Glazing, and we appreciate your feedback.

5つ星のうち5の評価

Excellent service from all departments

Excellent service from sales and the surveyor. Installation date of my choice. Installation took two days and done by Jack and TJ. The lads were great, friendly and did an amazing job.

2026年5月6日
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you for sharing your feedback with us. We are pleased to hear you have been pleased with the service received and will pass the information on to our team. Many thanks

5つ星のうち5の評価

The guys are just finishing off and…

The guys are just finishing off and what a lovely job they have done. The new colour of the front windows looks fabulous. Everything is cleared up with no mess.

2026年5月5日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you for taking the time to share your feedback with us. We are pleased to hear you are happy with your new windows and the service from our installers and we will be sure to pass this on to our team. Many thanks.

5つ星のうち1の評価

Rude office staff, pushy sales - avoid

Had a knock on the door from a man who seemed fairly pleasant. We do have a sign on our door stating no door sales, but as we have been considering updating our doors and windows anyway, we agreed to a call back from the office this evening. Within minutes of the guy leaving, my husband's phone was already ringing but he couldn't take the call at that moment. Within two minutes of the missed call, the sales guy was knocking on our door again with the office on the phone and told them to call my husband again. We were a bit surprised at the pushy approach to get him on the phone with the office so quickly - not only is it a bank holiday, the sign on our door was ignored and we have a newborn. We had a look online and noticed the company isn't local to us, plus the reviews didn't provide us with much confidence. I rang to cancel the visit they'd arranged on the second phone call (again, we both felt like it had been pushed on us to agree to someone coming to our home so quickly). When I spoke to the office, the man I spoke to went straight into defensive mode when I listed the above reasons for wanting to cancel. I genuinely can't believe how rude he was, especially as they've been doing door to door visits, it really doesn't make a good impression. The way he spoke to me tells me everything I need to know about the company. We have neighbours on our road who scheduled visits from this company too, who were grateful to be warned of how I was spoken to. Based on this interaction this morning, I absolutely would not recommend this company.

2026年5月4日
自発的なレビュー
5つ星のうち1の評価

It is May 2026 and this company has…

It is May 2026 and this company has booked appointments with me 3 times since January 2026 to quote for new porch and each time they haven’t bothered to show up with no apology or explanation wasting my time on each occasion. Beginning to think these are fraudsters.

2026年5月4日
自発的なレビュー
5つ星のうち5の評価

Darren,Simon and Cameron gave a very…

Darren,Simon and Cameron gave a very professional service.

2026年4月30日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you for taking the time to share your review with us. We are pleased to hear you were impressed with the service from our Installations Team and we will be sure to pass this on. Many thanks.

5つ星のうち1の評価

Worst company ever dealt with

Cold calling, pressure-sale tactics were used, giving no time to consider or get other quotes. False information was given to us to lure us in for a in home quote. Aggressive when we said we needed more time to consider. Price paid was very high compared to competitors. Promised certain things, that were not delivered. Some of the staff were extremely rude. Was also added to a SMS group from EE glazing called 'Knobs of the world reunite'. They cancelled two appointments too. I have considered legal action. Worst company we have ever dealt with in decades. Strongly recommend avoiding.

Update to EEGlazing's reply:
I can confirm that this review does in fact relate to EE Glazing Ltd and this is a genuine customer experience. It was not posted in error. It is an accurate and factual account. I have comprehensive evidence and as mentioned above, I am considering legal action against your company. I have decided not to name the staff members at EE glazing or the staff member who added me to the ‘Knobs of the world’ group. Other customers were also added to this. I can provide evidence. The price paid was higher than competitors. I found this out after the job had been completed.

2026年2月1日
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

This review does not appear to reflect a genuine or identifiable customer experience.
EE Glazing take all feedback seriously, but this review has a number of inconsistencies that make it very difficult to understand, let alone investigate.
You stated that this was an “in-home quote” and you felt pressured and given no time to consider alternatives—yet you also state that the “price paid was very high compared to competitors.” That would suggest you did obtain other quotes and therefore did have time to compare.
You also refer to a “price paid,” which implies you proceeded with the purchase. However, our records do not reflect a completed order under the name provided (Purchaser). Our Trustpilot platform asks for customer name and contract reference, both of which you have failed to add. If you were genuinely a customer, we would expect accurate information attached to your review enabling us to review the matter.
The allegation that you were added to a group with an offensive title is extremely serious. EE Glazing have absolutely no knowledge of such a group, and this is not something that aligns with how our business operates. Making claims of this nature without evidence is not only damaging but defamatory.
We are always open to resolving genuine customer concerns, but for that to happen, the information provided must be factual and coherent. If this review has been posted in error or relates to another company, in line with the Trustpilot guidelines, we ask that it be removed. Alternatively, if you have legitimate concerns regarding a customer experience with EE Glazing, please contact us directly with verifiable details so that we can investigate thoroughly.

5つ星のうち4の評価

Great Product, well installed

There are 3 parts to the story really.
1) the initial contact - a guy left me a leaflet, didn't give it the hard sell, was very polite - that left an impression on me.
2) I contacted them, they said would be no pressure but would be two prices when the salesman would arrive- one to do the deal immediately and another price that would be good for a year. Be prepared, when those prices are SO different, it might surprise you so might be good to have other quotes (or research) so you know what you want to pay.
3) The installation - two men (Gary/Duncan) took a day for each of my two bow windows (6 windows each). No short-cuts, proper structural support and a great finish. One more day for the more straightforward windows. I am very happy with the product and have had a lot of compliments from my neighbours.

Update 27/7
Since my installation I have tolerated several sales calls talking about cash back to me if friends use them to numerous nuisance calls to me offering me discounts for more work which resulted in a rather unpleasant experience on Saturday (25/7) Usual friendly patter then offer of the best deal, then asked how many windows I might want to do - when I said 2 or 3 he abruptly said, well is it 2 or 3? When I said does it matter, he responded with I will take you off the list and hung up.

I have spent over £10k and this Is how you treat advocates and good customers. I was livid and kind of ironic after what I said at the outset. I have removed a star

2026年4月24日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you for taking the time to share your experience with us.
We’re really pleased to hear that the initial contact left a positive impression and that our installer team, delivered a quality service. We’ll be sure to pass on your kind comments to them.
We also appreciate your honest feedback regarding the quotation process. We always aim to be transparent about pricing options and to give customers flexibility, and we understand that comparing quotes is an important part of making the right decision
It’s great to hear that you’re happy with the final result and that your new windows are receiving compliments!

5つ星のうち5の評価

A very professional team.

We’re absolutely delighted with our new windows and couldn’t be happier with the service from EE Glazing.

From start to finish, the whole experience has been fantastic. Jack, who came out to provide our quote, was genuinely lovely, friendly, honest, and refreshingly not at all pushy. There was none of the usual sales pitch or pressure, just clear, straightforward advice and a very competitive price. We’d been thinking about getting this done for years and had received several quotes, but we chose EE Glazing because of how genuine and trustworthy he was.

Everything moved quickly and smoothly from there. A fitting date was arranged without a long wait, the payment process was simple, and the entire installation was completed in just one day.

A huge thank you to Darren, Simon, Cameren, and Jack. They were all absolutely brilliant. Professional, efficient, and a pleasure to have in our home. They were also incredibly respectful of our house, our belongings, and even our cats. They kept everything really tidy throughout the day and made sure everything was cleaned up properly before they left, which we really appreciated.

We’re so, so pleased with the end result and honestly couldn’t recommend EE Glazing highly enough!

2026年4月28日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you for your review. We’re delighted to hear how happy you are with your new windows and the overall experience. It’s great to know that our sales designer made such a positive impression by providing clear, honest advice without any pressure—that’s exactly the approach we aim for. Many thanks.

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