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Evergreen Credit Union レビュー 

394
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We found Judy Brochu to be sincerely warm and friendly. Anyone can read a script but Judy was obviously doing more than that. She was knowledgeable and patient and took our information and pass... もっと見る

企業が回答しました

5つ星のうち5の評価

Great experience with Cassandra Hanson and a lease to used-car loan. These can be complicated, starting with the lease lienholder. Cassandra made it easy. Also, I would like to include Isiah, who... もっと見る

企業が回答しました

5つ星のうち5の評価

I called the Evergreen's Portland location on Saturday, 04.20.2024. It seemed a log in change had been made which asked if I were an adult. The posting was done by Cloudflare. The potential... もっと見る

企業が回答しました

5つ星のうち5の評価

The woman in the office to the left as you enter the bank (Julie?) helped us as she could see that the tellers were busy. She invited us into her office and helped us with a kind and professional man... もっと見る

企業が回答しました

企業情報

  1. 金融機関
  2. ATM
  3. 信用組合

Evergreen Credit Union について

当該企業による記述

EGCU-Logo-Gradient-RGB-2

Evergreen CU is one of the largest credit unions in Maine, with over $663 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.

Join Evergreen
About Us
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Serving Mainers Since 1951

当該企業による記述

Committed to Serving All of Southern Maine
With world-class service and products with you in mind, Evergreen is always committed to serving those who have made us who we are today: Mainers. From checking accounts to mortgages, and CDs to auto loans, we're growing with you.

連絡先

Promotion box for Evergreen Credit Union

Evergreen Credit Union

Quick decisions, award-winning service, and a local team.

4.8

優良

TrustScore 5段階評価の5

394件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(394)

過去12か月のレビュー数: 21

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I was anxious when I called egcu.org on…

I was anxious when I called egcu.org on Monday March 30, 2024. I spoke with Sara Adams and an IT person (Paul?). Sara is an asset to the establishment, helpful and knowledgeable. I want this commendation to be part of her permanent personnel record and for her to be recognized for her fast, courteous service! Thank you Sara.
Linda A. McCann

2024年5月1日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Linda,

Thank you very much for sharing your experience with us, and highlighting Sarah and Paul! We're glad they were able to give you peace of mind.

All the best,
Emma
Evergreen CU

5つ星のうち5の評価

I have spoken with Lilly twice in two…

I have spoken with Lilly twice in two days. Lilly was extremely patient and incredibly helpful!

2024年5月3日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi there,

Thank you for sharing your experience with Lilly! As always, if you have any questions about your account give us a call at (207) 221-5000 or visit your closest Evergreen branch.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Thank you so much for helping me out…

Thank you so much for helping me out ☺️🙏🙏🙏☺️☺️ I am having a blessed day today ❤️❤️❤️🌹❤️

2024年5月3日
自発的なレビュー
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Erica,

We're so happy you had a great experience with us! Have an amazing day!

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Pleasant Dealings

Denise Manchester was very helpful and I’m glad I connected with her. All staff were polite and helpful.

2024年5月1日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hello,

Thank you for letting us know about your experience. We're happy to hear that Denise was able to help you!

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Best Credit Union

I have been with Evergreen Credit Union for many, many years and look forward to many more years. in all of those years everyone associated with Evergreen has been helpful and a pleasure to do business with and very, very pleasant. This includes everyone tellers, customer relations people, mid level management, top dogs. I could thank a lot of the staff by name at the credit union but it would include everyone. I would like to congratulate Evergreen Credit Union for building such a fine organization. Evergreen Credit Union is a wonderful partner and participant in the neighborhood and beyond. Kudo's Evergreen keep up the good work.

2024年4月29日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Donna,

Thank you very much for the kind words! We're so happy to have built a credit union that can serve community members just like you.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Security

I called the Evergreen's Portland location on Saturday, 04.20.2024. It seemed a log in change had been made which asked if I were an adult. The posting was done by Cloudflare.
The potential for a possible scam or worse gave me pause before answering. The 'authentication' (I guess) somehow gave sufficient proof so I was then able to log into my account.
I also had a rather minor request to edit the names on specific accounts.
My call was taken by Danielle and together we were able to address and resolve.
Having employees who feel professional yet personable service are critical in securing confidence in both Evergreen and their employees.
Your mission and mine were met by Danielle.

2024年4月20日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Ken,

Thank you for sharing you Evergreen Experience with us! We're happy to see that Danielle helped answer your questions. As always, please let us know if you have any questions about your account.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Great Experience

Sarah was promptly responsive and made the transaction so easy from beginning to end. Will definitely be working with her again!

2024年4月9日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Maegan,

Thank you for sharing your great experience with Sarah! Our team is happy to help.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Very efficiently took care of my issue

Very efficiently took care of my issue, and was very friendly.

2024年4月2日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Walter.

Thank you for sharing your Evergreen experience with us! As always, if you have any questions about your account feel free to call us at (207) 221-5000 or visit your closest Evergreen branch.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Great customer service

Danielle in customer service was great in helping me track down a couple checks from 2021.

2024年4月1日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Chris,

We're glad you had a great experience with Danielle! Thank you for leaving a review with us.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Great customer service,

Great customer service,. quick turn around time when I was going against the clock
Thank you

2024年3月29日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

We're happy to help, Shayne. Thanks for leaving a review!

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Sarah in Windham has been awesome

Sarah in Windham has been awesome, very helpful!!!

2024年3月26日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you for your review! If you have any questions, our team is happy to help at (207) 221-5000, or you can visit your preferred branch.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

My call to Member Services was answered…

My call to Member Services was answered immediately. Rebecca fixed my issue promptly and walked me through the process until it was resolved. I appreciate this level of customer service. It is rarer these days and certainly doesn't go unnoticed. Thank you!

2024年3月21日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you for your review, Joshua! We're happy Rebecca was able to efficiently resolve any issues you had!

Best,
Emma
Evergreen CU

5つ星のうち5の評価

would definately recommend

After much research we found this credit union offered the best interest rate on an auto loan. The branch manager who assisted us was friendly, knowledgeable and genuinely interested in helping make the experience pleasant and efficient. I would definitely recommend the credit union and look forward to doing business with them.

2024年3月13日
5つ星のうち5の評価

Jenn was so amazing

Jenn was so amazing. She really helped me thru out the process pf my refinance. kudos to her.

2024年2月27日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

We're so glad Jenn was able to help you with your refinance! Thank you for leaving a review.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Chelsey C has helped me…& continues to…

Chelsey C has helped me…& continues to help me….as I rebuild following divorce. She is kind & empathetic…she works hard for creative solutions…& has helped me tremendously….allowing me to see the steps I need to take to achieve my goals. She is a true and genuine treasure. ECU is lucky to have her.

2024年3月1日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you for sharing your experience with us! Chelsey is amazing, and we're glad she has helped you time and time again.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Thanks to ECGU's debit/credit card fraud staff

I really appreciate the debit/credit fraud department of Evergreen Credit Union. They have caught unauthorized use of my debit card at least twice, and had my new card waiting for me at the credit union within half an hour. All the staff have been very helpful, pleasant, efficient and have saved me a lot of grief by catching fraudulent use of my debit card.

2024年3月1日
自発的なレビュー
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you for leaving a review with us, Diana! We're happy to bring you ease of mind. As always, give us a call if you have any questions.

Best,
Evergreen CU

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