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Evergreen Credit Union レビュー 

394
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We found Judy Brochu to be sincerely warm and friendly. Anyone can read a script but Judy was obviously doing more than that. She was knowledgeable and patient and took our information and pass... もっと見る

企業が回答しました

5つ星のうち5の評価

Great experience with Cassandra Hanson and a lease to used-car loan. These can be complicated, starting with the lease lienholder. Cassandra made it easy. Also, I would like to include Isiah, who... もっと見る

企業が回答しました

5つ星のうち5の評価

I called the Evergreen's Portland location on Saturday, 04.20.2024. It seemed a log in change had been made which asked if I were an adult. The posting was done by Cloudflare. The potential... もっと見る

企業が回答しました

5つ星のうち5の評価

The woman in the office to the left as you enter the bank (Julie?) helped us as she could see that the tellers were busy. She invited us into her office and helped us with a kind and professional man... もっと見る

企業が回答しました

企業情報

  1. 金融機関
  2. ATM
  3. 信用組合

Evergreen Credit Union について

当該企業による記述

EGCU-Logo-Gradient-RGB-2

Evergreen CU is one of the largest credit unions in Maine, with over $663 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.

Join Evergreen
About Us
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Serving Mainers Since 1951

当該企業による記述

Committed to Serving All of Southern Maine
With world-class service and products with you in mind, Evergreen is always committed to serving those who have made us who we are today: Mainers. From checking accounts to mortgages, and CDs to auto loans, we're growing with you.

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Evergreen Credit Union

Quick decisions, award-winning service, and a local team.

4.8

優良

TrustScore 5段階評価の5

394件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(394)

過去12か月のレビュー数: 21

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

My Experience with Evergreen has always…

My Experience with Evergreen has always been nothing but Positive. Judy Brochu was very helpful and professional. I've never had any issues with Evergreen. Thanks again Judy, Dale Anketell.

2024年7月30日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hello Dale,

We're happy to hear Judy was able to help you! We always aim to provide world-class service for our members.

Best,
Emma
Evergreen CU

5つ星のうち1の評価

Disappointed

I was very disappointed to be denied a credit card from Evergreen. We successfully paid our boat loan with them and were looking for a good credit card to transfer a higher interest one.
We are homeowners with no mortgage who have been with Evergreen for 5 years. Maybe it's because we are retired?

2024年7月18日
自発的なレビュー
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Marian,

We understand how frustrating it can be to be denied for lending opportunities. It is never our intention to deny you from a card or loan. We are happy to work with you to make sure that next time you apply for a credit card with us that there is a very high chance you will be approved.

If you have any questions about the card approval process, we encourage you to speak with an Evergreen team member at your nearest branch.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Amazing Team at Evergreen

I just wanted to thank the Evergreen Team again for all they did to assist my husband and I in securing an auto loan. We definitely were not the easiest people to work with our constant questions but their quick, efficient, and friendly attitudes made us feel at ease and comfortable throughout the entire process. I was able to pick up my car the same day after receiving excellent service at the South Portland location even coming in with only a few minutes until close. Im so grateful to have Evergreen, and proud to have them as our trusted credit union!

2024年7月9日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Ashleigh,

It was our pleasure to serve you and your husband! We're happy to hear your auto loan process went successfully. Thank you for sharing your experience!

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Great customer service

My wife and I are buying are house and something appeared on my credit report which was no longer my affiliation. Rebecca was very helpful and fast in getting a letter out to me to clear things up.
Buying a house is pretty stressful and when odd things pop up its great to know ECU and people like Rebecca are your corner to take quick action.

THANK YOU REBECCA!

2024年7月2日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you for reaching out to us to help with your credit report. We're happy to hear Rebecca answered your questions and helped you in the best way possible!

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Evergreen Credit Union was amazing to…

Evergreen Credit Union was amazing to work with. Sarah Hutchins, our Mortgage Loan Originator, went above and beyond in guiding us through the loan process. There were many calls accommodating after work hours, which I was grateful for. Thank you Sarah for helping us with closing on our forever home!
Sherry

2024年7月2日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

We're happy Sarah was able to help you, Sherry! Thank you for choosing us for your loan.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

My experience is great

My experience is great, evergreen credit union are the best ever

2024年6月28日
自発的なレビュー
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

That's what we like to hear! Thank you for the kind words, Bassy.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

I requested bank statements and the…

I requested bank statements and the request was fulfilled within 15 minutes. Great customer service!

The only feedback I would provide is having a place online to view the statements in PDF format so customers could download them without having to request them in the future. This would remove the extra step of requesting them.

2024年6月18日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Noel,

Thank you very much for your feedback and your review! We appreciate the kind words.

You can download your statements as PDFs anytime through our Online Banking services. On your desktop computer, visit egcu.org and log into Online Banking. Once you are logged in, click the "Other Services" menu, then click "eDocuments". From there, you can export any monthly statement as a PDF.

If you ever have any questions, our Member Experience Center is happy to help by calling (207) 221-5000. Of course, if you would like to visit your nearest Evergreen location, our teams are ready to assist.

Thanks again for your review,
Emma
Evergreen CU

5つ星のうち5の評価

Great experience

I had multiple scam charges ending in a negative balance with OD charges and I worked with Rebecca Lanefski and we were able to resolve all my account issues quickly and she was very delightful, knowledgeable, and easy to work with. Thank you Rebecca and thank you evergreen for your support!!!!

2024年6月18日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

We're happy Rebecca could help you, Matthew! Thanks for sharing your experience.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

All my questions were answered in a…

All my questions were answered in a timely manner and customer service was awesome.

Thank you

2024年6月7日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

We're always happy to help, Terrie. Thank you for your review!

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Rebecca did a wonderful job

Rebecca did a wonderful job! My problem was handled quickly, friendly, and with professionalism. Always love working with the folks at Evergreen.

2024年5月31日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you for sharing your experience with Rebecca, Dan! We appreciate your review.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

The whole experience was very smooth

The whole experience was very smooth. Al my questions were immediately answered. Very professional and efficient.

2024年5月28日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

That's great to hear! Thank you for leaving a review with us.

Best,
Evergreen CU

5つ星のうち5の評価

Best Ever Banking Experience

Casey has been amazing to work with. I have been waiting for a vehicle to arrive for months and through the entire process, Casey has been informative, responsive and friendly. I am a first time customer and I am so impressed. When I told the finance department at the dealership our rate, they said they wouldn’t even try to match it because they couldn’t get close. My husband is a veteran and we really appreciate the rate discount. It’s an incredible thing to do. Thank you for being the bright side of buying a car.

2024年5月23日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Lindsay,

We're glad Casey helped you in so many ways! Thank you for sharing your experience with us.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Sarah did a great job helping me with…

Sarah did a great job helping me with my questions today! I appreciate it very much!
Thank you
Tara

2024年5月22日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Sarah,

We're glad to hear Sarah was able to ease your mind! Thank you for leaving a review.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Your Customer Service is great!

Your Customer Service is simply the best at answering my questions. I appreciate how awesome Evergreen has been!

2024年5月14日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Mike,

Thank you for letting us know! We're happy to help answer your questions.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Some of the most help and friends…

Some of the most help and friends people I know easy to find and allways smiling to see U and good to know what I was doing

2024年5月11日
自発的なレビュー
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you for sharing your experience, Natalie! We're happy to help!

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Exceptional Service From Entering to Exiting!

We wanted to extend our gratitude to the exceptional team that works at the Riverside Evergreen Credit Union branch. The atmosphere promoted at ECU is inviting, friendly, professional, efficient, and caring. Whether you are making a deposit, lost your debit card, or are taking out a loan... you will be taken care of by this incredibly accommodating and lovely team.

Thank you for the many years of exceptional service!

2024年5月10日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you, Noyes Family! We're always happy to help.

Best,
Emma
Evergreen CU

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