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Evergreen Credit Union レビュー 

394
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We found Judy Brochu to be sincerely warm and friendly. Anyone can read a script but Judy was obviously doing more than that. She was knowledgeable and patient and took our information and pass... もっと見る

企業が回答しました

5つ星のうち5の評価

Great experience with Cassandra Hanson and a lease to used-car loan. These can be complicated, starting with the lease lienholder. Cassandra made it easy. Also, I would like to include Isiah, who... もっと見る

企業が回答しました

5つ星のうち5の評価

I called the Evergreen's Portland location on Saturday, 04.20.2024. It seemed a log in change had been made which asked if I were an adult. The posting was done by Cloudflare. The potential... もっと見る

企業が回答しました

5つ星のうち5の評価

The woman in the office to the left as you enter the bank (Julie?) helped us as she could see that the tellers were busy. She invited us into her office and helped us with a kind and professional man... もっと見る

企業が回答しました

企業情報

  1. 金融機関
  2. ATM
  3. 信用組合

Evergreen Credit Union について

当該企業による記述

EGCU-Logo-Gradient-RGB-2

Evergreen CU is one of the largest credit unions in Maine, with over $663 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.

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Serving Mainers Since 1951

当該企業による記述

Committed to Serving All of Southern Maine
With world-class service and products with you in mind, Evergreen is always committed to serving those who have made us who we are today: Mainers. From checking accounts to mortgages, and CDs to auto loans, we're growing with you.

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Evergreen Credit Union

Quick decisions, award-winning service, and a local team.

4.8

優良

TrustScore 5段階評価の5

394件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(394)

過去12か月のレビュー数: 21

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Agent knew exactly what I needed and…

Agent knew exactly what I needed and walked me through it. Helped me more than anyone so far!

2024年1月10日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you, Charity! We're glad our team could help you. We're here for you!

Best,
Emma
Evergreen CU

5つ星のうち5の評価

I have been with Evergreen for over 30…

I have been with Evergreen for over 30 yrs. They have always listen to my concerns and was always there when I needed them. A big thanks to you.

2024年1月8日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you for being a long-time member, and for sharing your experience with us.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

They went above and beyond to help me…

They went above and beyond to help me get a vehicle loan. They went out of there way to work with my wife and myself when matching times to communicate were difficult. Everyone I was in contact with whether through phone calls,email, or text were very friendly and very responsive.

2024年1月2日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you for sharing your vehicle loan experience with us! We're always happy to help.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Judy is the best!

Judy was quick to look into my issue and resolved it so timely! She was VERY sweet and informative!

2023年12月29日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you for sharing your recent experience with us! If you have any other questions, our team is happy to help at your local branch or by calling (207) 221-5000.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Efficiency

The woman in the office to the left as you enter the bank (Julie?) helped us as she could see that the tellers were busy. She invited us into her office and helped us with a kind and professional manner. Always a warm and welcoming experience at the South Portland branch. We are excited about the new branch in Scarborough opening.

2023年12月21日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you, Lisa! We're happy you had a great experience at our South Portland branch. We're very excited to open our Scarborough branch!

Best,
Emma
Evergreen CU

5つ星のうち5の評価

wonderful customer service

The woman on the telephone is extremely helpful, and great customer service today. Thank you for all your help!

2023年12月27日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you for your kind words, Michael! We're happy to help.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Easy,fast,helpful took longer with tha…

Easy,fast,helpful took longer with tha automated line than it did with CS

2023年12月27日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you for sharing your experience with us! If you ever have any additional questions or comments, our Member Experience Center team is happy to serve you and can be reached at (207) 221-5000.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Rebecca Lanefski politely answered the…

Rebecca Lanefski politely answered the call, listened to what I needed. She asked specific questions and responded to what I needed. She did all this in a professional manner. I asked if she could get the information to me in a timely manner and she did just that. If I were in a position to hire more employees she would be on the top of my list.

2023年12月8日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you for your review, Gracie! We're happy that Rebecca was able to help you.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Justin Collett

I wanted to share how wonderful of an experience I had in securing a Home Equity loan with Justin Collett.
From the first interaction till the last communication he has been responsive, informative and just a pleasure to work with. I sincerely appreciate his professionalism and knowledge in making this one of the easiest financial transactions I have ever experienced.
My kudos to Justin and his team. They’re top notch and will highly be recommending them to friends and family.

2023年12月7日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Jeremy,

Thank you for your kind words, Jeremy! Justin and his team work hard every day so members can have positive experiences like this. Please reach out if you have any questions or comments!

5つ星のうち5の評価

We found Judy Brochu to be sincerely…

We found Judy Brochu to be sincerely warm and friendly. Anyone can read a script but Judy was obviously doing more than that.

She was knowledgeable and patient and took our information and passed it on by email to the correct department. A few days later the outcome that we requested showed up on our Consolidation Loan.

Thank you, Judy.

John and Rose Duran

2023年11月21日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi John and Rose,

Thank you for sharing your experience with us! We're glad Judy helped you with your loan needs.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Judy Brochu was extremely helpful

Judy Brochu was extremely helpful and worked with me to provide the information that I needed even when we needed to format the information in a couple of different ways.

2023年11月30日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you for sharing your experience with us! We're glad Judy was able to help you.

5つ星のうち5の評価

Amanda and Judy did an amazing job…

Amanda and Judy did an amazing job helping us get the information we needed regarding our bill pay issue with our CC company!
Thanks so much!
Bob Stanhope

2023年11月21日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

We're glad Amanda and Judy were able to help you! Thank you for leaving a review, Bob.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

I have always received excellent…

I have always received excellent customer service and pleasant people helping me. I’ve been banking with Evergreen Credit Union since I started working as a teenager and have always been happy with their service.

2023年11月21日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you for leaving a review, Jeanne! We're with you every step of the way.

Best,
Emma
Evergreen CU

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