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Evergreen Credit Union レビュー 

394
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We found Judy Brochu to be sincerely warm and friendly. Anyone can read a script but Judy was obviously doing more than that. She was knowledgeable and patient and took our information and pass... もっと見る

企業が回答しました

5つ星のうち5の評価

Great experience with Cassandra Hanson and a lease to used-car loan. These can be complicated, starting with the lease lienholder. Cassandra made it easy. Also, I would like to include Isiah, who... もっと見る

企業が回答しました

5つ星のうち5の評価

I called the Evergreen's Portland location on Saturday, 04.20.2024. It seemed a log in change had been made which asked if I were an adult. The posting was done by Cloudflare. The potential... もっと見る

企業が回答しました

5つ星のうち5の評価

The woman in the office to the left as you enter the bank (Julie?) helped us as she could see that the tellers were busy. She invited us into her office and helped us with a kind and professional man... もっと見る

企業が回答しました

企業情報

  1. 金融機関
  2. ATM
  3. 信用組合

Evergreen Credit Union について

当該企業による記述

EGCU-Logo-Gradient-RGB-2

Evergreen CU is one of the largest credit unions in Maine, with over $663 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.

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Serving Mainers Since 1951

当該企業による記述

Committed to Serving All of Southern Maine
With world-class service and products with you in mind, Evergreen is always committed to serving those who have made us who we are today: Mainers. From checking accounts to mortgages, and CDs to auto loans, we're growing with you.

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Evergreen Credit Union

Quick decisions, award-winning service, and a local team.

4.8

優良

TrustScore 5段階評価の5

394件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(394)

過去12か月のレビュー数: 21

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5つ星のうち5の評価

Problem solved

Rebecca solved my problem quickly and easily. Thank you Rebecca!

2023年11月17日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Daria, thank you for sharing your experience with us! We're glad Rebecca was able to help you.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

The CS staff is Very Helpful (especially in a minor crisis)

I was trying to make my 1st credit card payment. Social Secuerity had changed the date I received my money without telling me. So...I was late paying my
cc bill. Got socked with a $25 late charge. I called and spoke with Rebcca in CS in sort of a lather. She was extremely helpful. She took control of the situation. Helped me pay my bill, removed the late fee. Told me how to pay my bill in the interim, and when Social Security decides to figure itself out she will walk me through setting up EFT to pay my credit card and transfer money to my share account.

She followed up with a detailed email outlining our conversation and what should happen now and in the future. Definitely a great experience. Thank

2023年11月7日
5つ星のうち5の評価

Awesome customer service!

Customer service rep was very patient and kind and helping me resolve my password issue

2023年11月13日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you for sharing your experience with us! We're glad we were able to help you with your login information.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Excellent customer service!

Excellent customer service!
Very knowledgeable staff.
Highly recommended!

2023年11月3日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you, Donald! As always, reach out to us at (207) 221-5000 or visit your local branch if you have any additional questions.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Julie Hamm in Mortgage Servicing is on…

Julie Hamm in Mortgage Servicing is on it! Twice I have been in need of her assistance and she has gone above and beyond to promptly respond and take care of my financial needs. I really appreciate her prompt and efficient response when I am in need of assistance. Thank you.

2023年11月8日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Well said! Thank you for your kind words.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Our lender Happy was amazing

Our lender Happy was amazing. She always got back to me, was so happy and kind

2023年11月3日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Kristal,

Happy is an amazing member of our staff. We agree that she's amazing! Thank you for your kind words.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

A complicated loan handled with ease!

This is my third business loan experience with Evergreen Credit Union, and it was flawless. Meghan Dudley did a fantastic job throughout the loan process. She was always quick to communicate. Meghan managed this complicated transaction with ease. I highly recommend and encourage others to contact Meghan and Evergreen Credit Union for their business banking and loan needs. Thank you for the great service!

2023年11月2日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Mark,

Thank you for telling us about your experience! We're here for all your loan needs.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Quick and easy

Quick and easy! You guys were awesome! Thank you!

2023年10月31日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Ben,

Thank you for your review! We're happy we made your experience as easy as possible.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Casey is fantastic!

Casey was fantastic to work with throughout the loan process. She was quickly able to solve any issue I encountered, even on a weekend!

2023年10月31日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Robert,

We're always happy to serve you! Thank you for your review.

Best,
Emma P.
Evergreen Credit Union

5つ星のうち5の評価

Rebecca was amazing

Rebecca was amazing, got right on the issue and helped me get documentation that I needed. Second day when I called back, she recognized my voice and was about to check status and call me back.

2023年10月25日
5つ星のうち5の評価

The ease of getting the loan

The ease of getting the loan. Abby was super nice and helpful.

2023年10月19日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you for sharing your loan experience with us! We're happy Abby was able to help you.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Very welcoming

Very welcoming, clean branch, easy to process paperwork, solid communication

2023年10月19日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you, Jodi! We're happy to serve you.

Best,
Emma
Evergreen CU

5つ星のうち4の評価

The people were very nice and the…

The people were very nice and the paperwork
was there Great service

2023年10月19日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you very much! If you have any additional questions or comments, please reach out to our Member Experience Center at (207) 221-5000.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Great Customer Service

I have used Evergreen for several loans and always had great customer service!

2023年9月18日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

We're glad we've been able to help you with your loan needs, Chris! Thank you for leaving a review.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Judy made my day

Judy made my day! I had an issue with my account, she was friendly and responded promptly. She found a solution right away and went above and beyond to help!

2023年9月28日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

This is so nice to hear, Erin! Thank you for sharing your experience with us.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Loans made simple

Convenient location across from Riverside Auto and open on Saturday morning made it an easy decision to discuss an auto loan with you. And then the team made it so simple and informative for a first time car buyer.

2023年9月9日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you for choosing us for a first-time car owner! As always, let us know if you have any questions at (207) 221-5000.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Excellent Service from Cassandra Hanson

Great experience with Cassandra Hanson and a lease to used-car loan. These can be complicated, starting with the lease lienholder. Cassandra made it easy. Also, I would like to include Isiah, who I initially contacted, and he gave me some good tips on getting the loan process started.

Evergreen has had a great team since its humble beginnings in South Portland and looking forward to the new branch opening in Scarborough.

2023年9月22日
自発的なレビュー
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Alan,

Thank you for leaving a review with us. We're excited to see Scarborough open as well, and see our already amazing team get even bigger and better!

Best,
Emma P.
Evergreen Credit Union

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