The item was purchased thinking it would fit my canopy which has Gen iii on it. It didn’t fit and was returned for credit but have heard nothing about the credit other than I would lose approximately... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Delivery - Very Prompt - about 3 weeks after ordering. Very well packed for shipping. Top quality product well made with an excellent finish. Fitting instructions....good. Downside... Interior li... もっと見る
企業が回答しました
I met Chris about 18 months ago and he has given me continuous updates over the months for canopy support brackets for my Hilux. Always answered any questions I’ve had and been in constant contact. Th... もっと見る
企業が回答しました
Have had a canopy of theirs for 5 years now, feel like they make a solid and stylish canopy, but its let down by using cheap crappy fasteners and struts, also the powder coating on the roof rails all... もっと見る
企業情報
当該企業による記述
EGR Auto world-leading manufacturer of the highest quality automotive accessories that has supplied some of the world's largest OEMs for nearly 50 years.
連絡先
84 Evans Road, 4107, Salisbury, オーストラリア
- 1300 320 338
- hello@egrauto.com
- egrauto.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 5%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Gave me wrong advice on the central…
Gave me wrong advice on the central locking system on my 2025 Isuzu Dmax.
Now i will have a cost of $500 to get it pitted.
Not happy, pure advice from a person that seem to not no about your products.
Easy ordering
Easy ordering, prompt delivery and it was just like the photos and description. Well done.

EGR Auto からの回答
Worst company in Australia canopies…
Worst company in Australia for canopies and customer service. Canopy fractured down one side. Was a fre months out of warranty, they could care one bit. Went though consumer protection and thought mediation may help. They are useless and I would avoid at any cost
Chantal was an absolute gem helping us…
Chantal was an absolute gem helping us out with a part that was needed mid build. Can’t fault the level of customer service it’s was 10/10. So accomodating and they got it to us quick too. Thanx so much team!

EGR Auto からの回答
Better experience
Even tho I purchased the hardlid second hand they were very helpful and had all the spare parts I required and didn’t turn me away like an another previous company did.
I had an Ironman shutter fitted and they refused to sell or assist me with spare parts. So I removed it and got the hardlid.
Was a pleasant experience for my first time there.

EGR Auto からの回答
I have not received my items that I…
I have not received my items that I have been waiting for more than a month when they said they had them instock
Very pleased with the kind customer…
Very pleased with the kind customer service when enquiries were made on the phone and the speedy delivery of items. Less than 48 hours after order. QLD to Vic, thank you.

EGR Auto からの回答
fast and easy
quick response to email enquiry, fast and easy transaction, super fast postage

EGR Auto からの回答
Excellent to deal with.
Very impressive product knowledge and friendly customer service. A rare experience in this time of anonymous online purchasing. Excellent.

EGR Auto からの回答
I ordered the wrong part and your…
I ordered the wrong part and your instructions for returning said that you would deduct 20 percent for returning item. I paid for return post and you charged approximately 35 percent for the returned item. Also when I rang to order the correct part I was told to go to web sight. I put in my car type and year model but it gave me a different manufacturer and year for the part number. So I rang again. This time the lady told me the correct part number and took my payment.
I think your ordering system has problems.
Very disappointing
Greg Hannon
Mazda BT50 2015
Never responded to me in regard to…
Never responded to me in regard to delivery; delivered anyway. Had to lose hours at work to pick it up. Delivered it to the wrong post office.
No update on order and huge delays
Great communication and best of all…
Great communication and best of all awesome product. Actually exceeded my expectations as I thought it might be a bit flimsy but it’s actually really good

EGR Auto からの回答
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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