EGR Auto レビュー 

300
TrustScore 5段階評価の3.5

3.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

The item was purchased thinking it would fit my canopy which has Gen iii on it. It didn’t fit and was returned for credit but have heard nothing about the credit other than I would lose approximately... もっと見る

5つ星のうち5の評価

Delivery - Very Prompt - about 3 weeks after ordering. Very well packed for shipping. Top quality product well made with an excellent finish. Fitting instructions....good. Downside... Interior li... もっと見る

企業が回答しました

5つ星のうち5の評価

I met Chris about 18 months ago and he has given me continuous updates over the months for canopy support brackets for my Hilux. Always answered any questions I’ve had and been in constant contact. Th... もっと見る

企業が回答しました

5つ星のうち3の評価

Have had a canopy of theirs for 5 years now, feel like they make a solid and stylish canopy, but its let down by using cheap crappy fasteners and struts, also the powder coating on the roof rails all... もっと見る

企業情報

  1. カー アクセサリー店

当該企業による記述

EGR Auto world-leading manufacturer of the highest quality automotive accessories that has supplied some of the world's largest OEMs for nearly 50 years.


連絡先

3.4

まあまあ

TrustScore 5段階評価の3.5

300件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 5%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.4

すべてのレビュー

(300)

過去12か月のレビュー数: 43

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Terrible after sales service, faulty products

I purchased a canopy from EGR with the expectation that it would last beyond the standard warranty period. Given the significant investment of approximately $4,000, I anticipated that the company would assist with the repair or replacement of any damaged items. Unfortunately, EGR has outright declined to provide any support in this matter. Their only offer was a 20% discount on a replacement canopy, with installation costs falling on me. I strongly advise against engaging with this company, as they have not offered any assistance, even after consumer protection agencies intervened. If it were possible to rate them lower than one star, I would certainly do so.

2025年3月24日
自発的なレビュー
5つ星のうち1の評価

DON'T BUY OR ATTEMPT

Worst instructions I have ever attempted to read do yourself a favour and choose another brand or get some poor prick to install it for you!

2025年2月14日
自発的なレビュー
5つ星のうち1の評価

EGR roll cover?…..run a mile!!!

Do yourself a favour and steer clear of EGR roll covers. Such a disappointment. The experience started off with the cover being delayed for months, …then the installers damaged the car during install. Cover has leaked water since new and now the controller has gone haywire and just randomly opens by itself. Have been pursing a warranty repair. Took them 6mths for their first crack, which didn’t fix anything. Now waiting for round 2. They are no longer responding to correspondence and I’m stuck with ute tray I can’t store anything in. It’s now up near 9mths of hassling these guys. I’m now looking at court orders to get them to respond….what a joke

2025年2月4日
自発的なレビュー
5つ星のうち2の評価

Horrible service

I purchased the EGR V3 electric roll top cover to keep my tools secure for my Chevy 1500 ZR2. The top was installed with Opposite Lock in Wodonga in Victoria and the job appeared to be completed well. Looks Amazing on my ute. However, from day one it not only didn’t lock the lid that it also left my tailgate unlocked. As I was working in Melbourne, I felt very vulnerable to not have my vehicle locked. It’s been back twice to be repaired apparently needs some sort of new control solenoid which EGR refused to send in a timely manor. It’s 5 months now and the part has just turned up apparently. The Ute was in at opposite lock in mid December. EGR said that they would send the part as soon as possible by 10 January 2025. I thought this is getting a joke now so I rang EGR direct. I was told the state manager who was to organise the part. Was on holidays and they promised me that they would get another state manager to get onto it and send the part. It’s February now I had this installed in August. The company service and back up is a joke. I would not recommend this Product as there is no backup and support. Also, the back of my tailgate on top is all scuffed from the lid opening and closing which I assume is an installation issue. Lift your game each EGR

2024年8月16日
自発的なレビュー
5つ星のうち4の評価

Good product design but was for the…

Good product design but was for the wrong model car mine was 2019 1st generation model and small front flare was for later models.

2024年12月5日
EGR Auto ロゴ

EGR Auto からの回答

Hi David, thank you for your review and apologies for the wrong design for your vehicle? Have you contacted our customer service team? They may be able to help you in getting the correct parts for you. Please contact them on 1300 320 338 or hello@egrauto.com.

5つ星のうち5の評価

The real deal..

This product Dust Defense kit is the real deal, highly recommended really fantastic on dust protection.
Thanks EGR!

2024年10月6日
EGR Auto ロゴ

EGR Auto からの回答

Thanks for the great review Gary! We hope you continue to enjoy your Dust Defender!

5つ星のうち5の評価

These guys really know their product…

These guys really know their product inside an out and gave me really good advice on needed parts etc for my vehicle. The Sales team was also quick to get me a quote and the goods were ordered and delivered. Delivery was free too that was a bonus. So great service to back what I think is an amazing product line

2024年10月9日
EGR Auto ロゴ

EGR Auto からの回答

Thank you for the great review Justin! We hope that you enjoy your EGR products.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報