The item was purchased thinking it would fit my canopy which has Gen iii on it. It didn’t fit and was returned for credit but have heard nothing about the credit other than I would lose approximately... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Delivery - Very Prompt - about 3 weeks after ordering. Very well packed for shipping. Top quality product well made with an excellent finish. Fitting instructions....good. Downside... Interior li... もっと見る
企業が回答しました
I met Chris about 18 months ago and he has given me continuous updates over the months for canopy support brackets for my Hilux. Always answered any questions I’ve had and been in constant contact. Th... もっと見る
企業が回答しました
Have had a canopy of theirs for 5 years now, feel like they make a solid and stylish canopy, but its let down by using cheap crappy fasteners and struts, also the powder coating on the roof rails all... もっと見る
企業情報
当該企業による記述
EGR Auto world-leading manufacturer of the highest quality automotive accessories that has supplied some of the world's largest OEMs for nearly 50 years.
連絡先
84 Evans Road, 4107, Salisbury, オーストラリア
- 1300 320 338
- hello@egrauto.com
- egrauto.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 5%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great advisory help plus quick &…
Great advisory help plus quick & accurate shipping of all items ordered that fully satisfied my needs ⭐️⭐️⭐️⭐️⭐️

EGR Auto からの回答

EGR Auto からの回答
Although I had to ask as the part…
Although I had to ask as the part number wasn’t obvious, got great help and the parts were shipped quickly.

EGR Auto からの回答
Gen 3 Hilux canopy support brackets
I met Chris about 18 months ago and he has given me continuous updates over the months for canopy support brackets for my Hilux. Always answered any questions I’ve had and been in constant contact. The wait was made easier not having to wonder when they would arrive and when they did he was straight into me knowing how long I was waiting for them . Champion bloke .

EGR Auto からの回答
Great quality products and fitted in a…
Great quality products and fitted in a timely manner

EGR Auto からの回答
Great customer service
I work closely with EGR as an authorised reseller of their products, and need to give Trudi a shout out! Any questions or issues that I might have are answered quickly, friendly & professionally.
I work with many part's suppliers, the service I receive from EGR is much better than most.

EGR Auto からの回答
Fast Service and Quick Delivery
Fast Service and Quick Delivery. Very helpful staff and knowledgeable of their products.

EGR Auto からの回答
I was after a key for my Hilux hardlid…
I was after a key for my Hilux hardlid as i'd lost the original, went to Toyota and they wanted $135 I called EGR they sent me two which I received in 2 days for only $49 very happy as they worked with no issue.

EGR Auto からの回答
Very helpful from start to finish
Very helpful from start to finish. I was helped by Ian Kubler who could not have been nicer. Great service! Speedy delivery of order t'boot! I HIGHLY recommend EGR Auto.

EGR Auto からの回答
The products are very well made and I…
The products are very well made and I am very happy with them but it was difficult to make contact to purchase them, I had left messages and emails with not response. I continued to call because I wanted your particular product.

EGR Auto からの回答
-7 day expected fitment time on buying…
-7 day expected fitment time on buying product, was closer to a month
-1 day quoted fitment, garage needed it for 2 days. Was told product didn't fit properly on phone and had to wait for EGR rep to see, on 2nd day no one could explain the issue to me.
-not convinced issue was resolved correctly, when closing at end of roller door cycle the operation is notchy and not smooth. 2x has stopped during beginning of opening operation and had to press buttons again
-on pick up was told I owed another $800 for fitment even though it had been paid for. Found service staff were quite rude and accusing of myself that I had done something wrong, for $4000 roller I expect better
Pulled keys from table like I would steal vehicle and was unprofessional when I explained that if the cost was $4800 I would have gone genuine or it would have been fitted in my place of work
Got my canopy fitted but they couldn't…
Got my canopy fitted but they couldn't get the remote locking to work. Finally found a broken wire that took 5hrs. On top of that they scratched the crap out of my tub brand new car. Sad for paying top dollar for the canopy. canopy got fitted at Adventure off road slacks Creek.

EGR Auto からの回答
Service great
Very good service parts all fit well but maybe a handle on rear canopy glass for opening

EGR Auto からの回答
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