The item was purchased thinking it would fit my canopy which has Gen iii on it. It didn’t fit and was returned for credit but have heard nothing about the credit other than I would lose approximately... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Delivery - Very Prompt - about 3 weeks after ordering. Very well packed for shipping. Top quality product well made with an excellent finish. Fitting instructions....good. Downside... Interior li... もっと見る
企業が回答しました
I met Chris about 18 months ago and he has given me continuous updates over the months for canopy support brackets for my Hilux. Always answered any questions I’ve had and been in constant contact. Th... もっと見る
企業が回答しました
Have had a canopy of theirs for 5 years now, feel like they make a solid and stylish canopy, but its let down by using cheap crappy fasteners and struts, also the powder coating on the roof rails all... もっと見る
企業情報
当該企業による記述
EGR Auto world-leading manufacturer of the highest quality automotive accessories that has supplied some of the world's largest OEMs for nearly 50 years.
連絡先
84 Evans Road, 4107, Salisbury, オーストラリア
- 1300 320 338
- hello@egrauto.com
- egrauto.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 5%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

EGR Auto からの回答
Found the fitting instructions layed…
Found the fitting instructions layed out was fine but the wiring on the product was about a 1m short. If it was someone that didn't know how lengthen it it would be a problem

EGR Auto からの回答
Too many delays
I ordered the panopy on 29th of September, to be fitted at my home address, although this was more expensive, I thought it would be easier. I got a message to say it was delivered to the installer on the 12th of October and I would be contacted with an installation date. I didn’t hear anything for a week so I decided to chased it up. I was told that the hoist that they use to lift the canopy into place was allegedly broken and I would have to take the vehicle to a workshop to be fitted, I would be contacted with the details. Another 4 days went by and no one contacted me so again I had to chase it up. I was given the details as to where to take the vehicle for fitting and would be contacted by them. A few more days went by and again no one contacted me. I chased it again and finally managed to get an appointment for the 1st of November so all and all over a month to get it done and a lot of stress.
Yes, the product is great but EGR are not very good at keeping their customers informed or apologising in any way for all the delays and stress they’ve caused.

EGR Auto からの回答
Ordered replacement keys for canopy…
Ordered replacement keys for canopy fast delivery worked without by issues and good communication from the company.

EGR Auto からの回答

EGR Auto からの回答
1st time customer. 10/10
Easy ordering process. Good communication from seller.
Quick delivery and most of all, the parts ordered where as described and of top quality.
Easy to follow instructions for installation.

EGR Auto からの回答
Very easy to get online and order
Very easy to get online and order the keys that we needed. It arrived the next day.

EGR Auto からの回答
Super easy online ordering and payment…
Super easy online ordering and payment process, backed up by friendly customer service to ensure you are getting the products you want for your vehicle!

EGR Auto からの回答
Went beyond normal service to have my…
Went beyond normal service to have my purchase delivered...
As my delivery point is out of the ordinary...

EGR Auto からの回答
Canopy vent
Delivery was very fast.
Clear concise installation instructions made it easy to fit.

EGR Auto からの回答
I need someone to contact me from EGR…
I need someone to contact me from EGR to discuss a major issue please

EGR Auto からの回答
No hesitation in dealing with again!
EGR was extremely helpful with sourcing a key for us to suit a canopy that the client had lost. Took a bit of time for response to emails, but they are on the other side of the country to me. They did go to great lengths to ensure that keys were functional. I will have no hesitation in dealing with them again

EGR Auto からの回答
service
Our parts arrived very quickly and we exactly as ordered. Excellent service from this company

EGR Auto からの回答
No drill install
No drill install, best design I’ve found so far and suits my EGR hard lid, Quick delivery. I’ve tried other cheaper options with no luck.

EGR Auto からの回答
Terrible
Terrible. EGR premium canopy purchased for 2019 Ranger. Rear window has never closed properly and looks ajar. Rear window as it doesn’t close properly won’t lock after approximately 1 year of ownership. After complaining to TJM who provided and installed it, they couldn’t really fix the issue and assured me it was standard. After no response from EGR I accepted a dud and hated my canopy.
I received a complete new canopy from EGR just before I reached 2 years of ownership as the rear left corner developed a crack.
The new canopy had the exact same fittting issues as the first. Poor rear window fitting, operation and after 1 year doesn’t lock.
Very poor quality.
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