1132054 I never received my bill, statement or contract form, anything after sign up for Just Energy until a day I receive disconnetion notice with some fine in mail regarding I didn't pay bill, so... ãã£ãšèŠã
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the website was easy to navigate the order process of the phone was one of the smoothest I've ever dealt with. I got a rate that was satisfactory lower than my existing providers rate which made me ha... ãã£ãšèŠã
I was able to complete setting up my account in about 10 minutes, and get the advertised rate that I was interested in. The staff member I spoke with was polite, helpful and efficient. I would recomm... ãã£ãšèŠã
I called this electrical company after a few searches on the internet. My previous provider raised my rate 4-5 cents per KwH when I tried to switch my residence. Electric now was able to provide m... ãã£ãšèŠã
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Worst Company Service ***Stay Away***
They have our account so screwed up and will take no responsibility. Just earned yourself a spot in the top 5 worst companies to deal with.
SHAME!! Looks like a shopping site, but all the providers are the same company!!
TOTAL AND BLATANT DECEPTION!! I was looking at the various sites that help find the best electricity deals for my house and Electric.com came up on a Google search. I was suspicious when the only listed three providers - Just, Tara, and Amigo. Dug a little deeper and found out that all of the providers are owned by the same company, Just Energy! They make it look like they are doing you a favor by scouring all of the providers, but they are actually just letting you pick from one of their own companies. If that wasn't bad enough, almost all of the deals had serious "gotcha" terms, like charging you $59 to $149 UP FRONT to get the "Preferred Rate". Nice! I get a great rate and get charged a $149 fee first month for the privilege! They even have the gall to put these very words on their site:
Why Shop Here?
Thereâs a reason malls and large shopping centers are popular during the holidaysâshoppers can get everything they need in one place. Electric.com offers the same benefit for electricity and natural gas suppliers. Instead of visiting multiple websites, writing down plans, rates and offers, just search here. Weâve done the work for you.
Yeah, right....if all of the stores in the mall are owned by the same company!
This is openly deceptive, even if they eventually put other providers on their site, do you really think that their "Ranking" will be unbiased? BUYER BEWARE!!
Great people made it easy to switch
We wanted a change and every department was so helpful and explained in detail exactly what all the charges would be. They took the time to listen and anwer all my questions. They stand by their product.
agent was helpful
they were really helpful and very friendly and I will recommend them to future customers
810070412
ordering process was the best I've ever experienced. Julie was the most cordial marketer I have ever ordered anything over the phone from.
the website was easy to navigate the order process of the phone was one of the smoothest I've ever dealt with. I got a rate that was satisfactory lower than my existing providers rate which made me happy. The rep that helped me was very assuring in a questions I had concerning my address and billing address being different and some confusion it and taking place in the past with that issue with previous retailers. I've already recommended the same switch to my neighbors and I am an extremely satisfied user. 16305854
its an electric company
they provide me adequate service
810134044
LET THERE BE LIGHT
Jessie made it so easy for our family to switch electric providers. She deserves a raise!
17008693
great rates
L last a long tone. Love the daily alerts 16970903
Great rates!!
The customer service was GREAT! I called and had my service on quickly! Thank you for the great rates!
810135475
Wonderful!
I loved trust pilot. It was fast and very easy to use.
810136286
good experience setting up new service
thanks to josh for making my set up an easy and fast experience. 17223447
Had a great representative.
I had easy access speaking to someone. The help and information given to me was very helpful. I would definitely recommend to friends.
1232665
just electric gives me the control and independence i need
i live in a large undt JUST ELECTRIC ALLOWS me to monitor and control and manage my electricity monthly... NO MORE GUESSING.
1105487
The service was great and the bill is extraordinary
The price of the bill is reasonable and the representatives were very friendly!
1155170
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