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Constellation レビュヌ 128

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TrustScore 5段階評䟡の4

3.9

゚ネルギヌ提䟛業者
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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5぀星のうち5の評䟡

When I called Constellation customer service to inquire if I would be able to get their new, lower rate since I had just signed up for their service less than a month before, the gentleman was very pl... もっず芋る

5぀星のうち3の評䟡

I like the product and transparency of the price. However, after I sign-up to CE from Gexa I did not get timely communication of how and when the switching would happen. I have switched to CE from... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

We were former customers of Constellation and had no issues signing up. We went back to Eversource for a while, but since Constellation's rates were lower, we attempted to sign up again. The process... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The change in your billing process, made it difficult to determine why my account wouldn’t work. When the young man that I called took over the process, he explained everything to me and the new URL t... もっず芋る

䌁業が回答したした

䌁業情報

  1. ゚ネルギヌ提䟛業者
  2. 電力䌚瀟
  3. グリヌン ゚ネルギヌ提䟛業者
  4. 䜏宅甚公共斜蚭
  5. 原子力発電䌚瀟

Constellation に぀いお

圓該䌁業による蚘述

Serving millions of homes across the U.S.

圓該䌁業による蚘述

Constellation Energy is one of America’s most trusted and experienced energy providers, serving millions of homes across the U.S. As a Fortune 200 company (Nasdaq: CEG) and the nation’s largest producer of clean, carbon-free energy, we’re proud to help families power their homes more reliably and sustainably—with a wide range of electricity and natural gas plans designed for flexibility, value, and peace of mind.
We offer fixed-rate plans to help you avoid seasonal rate hikes, renewable energy options to reduce your carbon footprint, and easy-to-use tools that let you track your usage and savings. Whether you're new to energy choice or switching providers, Constellation makes the process simple and transparent.
We’re here to make energy choice simple, rewarding, and built around you. If you’re a current or past customer, we’d love to hear about your experience. Share your review here on Trustpilot and help others make informed energy decisions.
Learn more at www.constellation.com

Constellation

Why Sign Up with Us

Quick and easy signup process

With easy online enrollment, getting started with Constellation takes just a few minutes.

Get rewarded every month

Customers can take advantage of Constellation Rewards, giving you access to exclusive perks, discounts, and savings just for being a customer.

We make switching easier

In select markets, we’ll even cover your cancellation fee when you make the switch—making it easier and more affordable to choose Constellation with confidence.

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Make a Power Move

Switch to Constellation today!

3.9

ほが満足

TrustScore 5段階評䟡の4

128件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち2の評䟡

We were former customers of


We were former customers of Constellation and had no issues signing up. We went back to Eversource for a while, but since Constellation's rates were lower, we attempted to sign up again. The process this time was HORRIBLE. I would speak to a rep who said everything was all set, then I would get a call that there were issues and have to go through the process again. This happened four times, and no one had a record of the previous conversations. We are very turned off by the lack of organization and communication with Constellation. We hope moving forward, we don't have any issues. My kids and in-laws used to be customers too, but we told them not to switch. Not worth the hassle.

2026幎2月13日
Constellation ロゎ

Constellation からの回答

Hi Dana, We are very sorry to hear about your experience. We certainly do not want that to happen to any of our customers – current, previous, or returning. We have sent you an email to the address associated with this review. If you could please respond to that with the requested information, we can escalate this to our Care managers for further review. We appreciate your feedback and apologize again. Thank you.

5぀星のうち5の評䟡

Happy and pleasantly surprised....

When I called Constellation customer service to inquire if I would be able to get their new, lower rate since I had just signed up for their service less than a month before, the gentleman was very pleasant and helpful. They did give me the lowest rate and I was both pleased and grateful. 🐊💗

2026幎2月13日
5぀星のうち3の評䟡

Need more timely communication after switching to CE

I like the product and transparency of the price. However, after I sign-up to CE from Gexa I did not get timely communication of how and when the switching would happen. I have switched to CE from Gexa on 4/6. To todate, I have not received info for my account...acct number and price program thru either postal mail, email, and text msg. I only find out the switching is successful by getting the Gexa final bill.
I was traveling overseas for a while. I desperately need my acct info to set up future payment.

2026幎3月9日
Constellation ロゎ

Constellation からの回答

Hi Peter, We're sorry to hear you have not received your welcome packet. We have sent an email to the address associated with this review. If you could please respond with the requested information, we will escalate this to our Care managers so that they can get you set up with your online account. Thank you.

5぀星のうち1の評䟡

i signed up 10 days ago- no service

i signed up 10 days ago? still havent been switched

2026幎4月4日
Constellation ロゎ

Constellation からの回答

Hello,

We are very sorry to hear about your experience. You should have received a confirmation email with your enrollment and a packet once your service starts. You should also be able to look up your enrollment status at this link: https://www.constellation.com/solutions/for-your-home/residential-signup/enrollment-tracker.html.

We sent you an email listed with your review requesting additional information. If you could please respond to that, we can escalate this to our Customer Care managers to look into for you and have a team member reach out.

Thank you,
Constellation

5぀星のうち1の評䟡

The technician lied that I asked him to repair a different property yet he didn’t show up

A lie from the technician.
I have been a customer for many years. I have enjoyed great service but I was so disappointed today. I called for service but no one called or showed up. When I inquired, I was told that it was cancelled because I asked the technician to service a different home.
I never received any call. I am waiting for evidence of the technician call or visit. This is annoying.

2026幎4月8日
自発的なレビュヌ
Constellation ロゎ

Constellation からの回答

Hi Dinah, We are very sorry to hear about your experience with our Home Services. We have sent you an email requesting additional information so that our Home Services Director can look into it further and have someone reach out to you. We appreciate your feedback and apologize again. Thank you, Constellation

5぀星のうち2の評䟡

Took too long to communicate and start


Took too long to communicate and start service; decided to use other provider by the time you processed my request.

2026幎1月31日
Constellation ロゎ

Constellation からの回答

Hi Deborah, We are sorry we could not meet your expectations when switching. Unfortunately, the switch process can take some time because the utility must approve the request. We appreciate your feedback and will share it with our Care team. If you change your mind, we welcome the opportunity to be your energy provider. Thank you.

5぀星のうち2の評䟡

My account isn't linked and I can't get


My account isn't linked and I can't get anyone to help

2026幎3月24日
Constellation ロゎ

Constellation からの回答

Hi Peyton, We are very sorry to hear about the issue you're experiencing. We've sent you an email associated with this review. If you could please respond with the requested information, we can escalate it to our Care managers to look into and have someone reach out to help resolve this problem as quickly as possible. Thank you.

5぀星のうち1の評䟡

I do not understand why the


I do not understand why the enrollment/confirmation process took so long.

2026幎1月30日
Constellation ロゎ

Constellation からの回答

Hi Pamela, We are sorry to hear that you found the enrollment process to be long. We will be happy to pass your feedback onto our Customer Care team to let them know. If you have additional feedback you'd like to provide regarding the enrollment process, please feel free to visit our Facebook page at: https://www.facebook.com/ConstellationEnergy/ and send us a private message with the details. We appreciate your feedback. If you ever need help in the future or feel like we're not meeting your needs as your electricity supplier, please feel free to reach out to us, and our Care team will be happy to help you. Thank you.

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