Electronic Express - Website レビュー 201

TrustScore 5段階評価の4

4.0

418 Harding Industrial Drive, 37211 Nashville, Tennessee, US


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Super inventory at magnificent prices. Customer service is always pleasant. Placing an order and checkout is easy and painless. Shipment of items is as advertised..”fast”. I live outside of the delive... もっと見る

企業が回答しました

5つ星のうち5の評価

O#679830-01 Rachelle, my online customer service rep was AMAZING!!! She is the reasonnfor the 5 stars and the reason you will have a returning customer. She was so nice and communication was great.... もっと見る

企業が回答しました

5つ星のうち1の評価

Purchased 2 Gel Blaster SURGE toys. Both boxes received had seals already opened. 1 box had pistol that did not work. Also usb-c cable, bag of electric green gellets, and bonus "Play Now!" hydrated g... もっと見る

企業が回答しました

5つ星のうち4の評価

The delivery lead was very friendly and knowledgeable. I didn't give five stars due to appointment happening after initial windows of time. At least they called beforehand to let us know!

企業が回答しました


企業情報

  1. 電子機器店
  2. 電化製品店
  3. パソコンと周辺機器の店
  4. パソコン ショップ
  5. テレビ販売店
  6. 洗濯機・衣類乾燥機専門店

Electronic Express - Website について

当該企業による記述

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

連絡先

  • 418 Harding Industrial Drive, 37211, Nashville, Tennessee, 米国

  • 1-888-257-7500

4.0

ほぼ満足

TrustScore 5段階評価の4

201件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 86%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Fast and easy

Fast, easy, good price, had what I needed in stock when I was having a hard time sourcing it.

2026年3月3日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback!

5つ星のうち1の評価

I ordered a Bosch washer dryer set here…

I ordered a Bosch washer dryer set here because I saved $200 on the set.
They charge $199 for 6 day delivery, so it said. No haul away or installation offered.
I promptly got rid of my old set anticipating the delivery.
I verified my outlet plug type so I’d get the adapter for the machines.
Once my items was shipped, they provided no additional support. My set sat somewhere mid-delivery for nearly 2 weeks. When I contacted Electronic Express they denied a 6 day delivery, I have screen shots, and offered no help. They said I was not able to cancel or get a refund until they received the set back to them in new condition. How can I do that, if it hasn’t got here? It finally arrived and they were wrapped up well. The dryer however had dirt or soil all over inside the packaging. I’m not about to try to deal with them on this. Also the wrong adapter was included, and they do not have the correct one in stock! So I had to find it and pay expedited shipping as the laundry piles up! Terrible service bad company period. Big mistake ordering here. I’d gladly pay more for good service.

2026年2月15日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for sharing your experience. We sincerely apologize for the delays and confusion surrounding your Bosch washer and dryer set delivery. We understand how frustrating it must have been to wait longer than expected, receive the wrong adapter, and encounter issues with the dryer packaging. This is not the level of service we aim to provide. Your feedback has been shared with our team to ensure we improve communication, delivery, and support for our customers. We truly appreciate your patience and are sorry for the inconvenience this caused.

5つ星のうち5の評価

Electronics Express showed me they're the best.

I purchased from Electronics Express in the past and I was very pleased with their website, selection and service. That is why I have made a recent purchase. I still received the same great service, especially how they quickly shipped out my order to me.

2026年3月1日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for being a returning customer!

5つ星のうち5の評価

Very professional & knowledgeable installers

The men who delivered our washer & dryer were great! We have a 1909 home with a slightly complicated set up. They were experts and got them installed pretty quickly. Very professional. We bought the set online, which was also very simple.

2026年2月27日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback on our delivery crew's performance!

5つ星のうち5の評価

Great website

Fast delivery, easy website and good service! I had a great experience ordering from here, and will be again sometime!

2026年2月25日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback on your online purchase!

5つ星のうち5の評価

Such a great experience

Such a great experience. Found exactly what I wanted right away, set up my lease and boom a week later my item arrived brand new. Will definitely recommend to others and will continue to use the site. 10/10

2026年2月25日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback! We look forward to fulfilling your next order.

5つ星のうち1の評価

Sold me a used TV..

Sold me a used TV that had been sent all around for conferences. The listing never mentioned it was a used TV. It was even missing the remote. I had to take my time and effort to return it.

Worst part is, they are listed the tv for sale again as new.

2026年2月22日
5つ星のうち1の評価

They sold broken item and won’t let you…

They sold broken item and won’t let you return it back

2026年3月1日
自発的なレビュー
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback. Your review was forwarded to our customer service manager for review and they've informed me that your purchase was made through a 3rd party marketplace. This 3rd party marketplace declined your return because the product was past their 15-day return policy. We have to respect the 3rd party's policies so there is nothing we can do after they've declined your return.

5つ星のうち5の評価

Why I continue to use Electronic Express

I have purchased appliances from them in the past and the experience was so seamless that I will continue purchasing from them. The sales and delivery crews are top notch!

2026年2月19日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the review on our ability to effectively deliver appliances.

5つ星のうち5の評価

Great deal

Great deal! Super fast shipping and excellent communication would definitely purchase from Electronic Express again.

2026年2月8日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback. We look forward to fulfilling your next order!

5つ星のうち1の評価

Terrible Customer Service

Terrible Customer Service – Avoid This Seller

I had an extremely frustrating experience with this seller. We ordered a stove that arrived new and still sealed on the pallet, but when we tried to contact them regarding a return, they were completely unresponsive. They don’t answer their phone, don’t reply properly, and offer absolutely no real customer support.

We were even willing to pay for the return shipping ourselves, yet they still refused to cooperate. The item has never been opened or used, and they still would not help. This has been one of the worst customer service experiences I’ve ever had.

I strongly recommend that buyers stay away from this seller unless you’re willing to risk being stuck with an item and no support.

2026年2月13日
自発的なレビュー
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the review. Your review has been forwarded to our customer service manager to review and conduct research.

Update: My customer service manager said they don't have enough information to find your order and contact history. Can you please contact our customer at support.online@electronicexpress.com with "Unopened Range Return" in the email subject line.

Thank you

5つ星のうち5の評価

The delivery system is very useful

The delivery system is very useful, allowing you to track when its going to be your turn and where the delivery team is. The delivery team is very friendly, polite and even brought both washer amd dryer inside the house for me in perfect condition. Electronic has the best price in town. I shopped around for 2 days and saved several hundred of $ for the same brand and models of washer and dryer. It was a great experience with Electronic Express

2026年2月3日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the detailed feedback on your delivery and install experience

5つ星のうち4の評価

great price and fast free delivery

great price and fast free delivery, but there was a small dent in the freezer front door upon delivery.

2026年1月30日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback! We can solve that dent if you contact our customer service team.

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