Electronic Express - Website レビュー 201

TrustScore 5段階評価の4

4.0

418 Harding Industrial Drive, 37211 Nashville, Tennessee, US


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Super inventory at magnificent prices. Customer service is always pleasant. Placing an order and checkout is easy and painless. Shipment of items is as advertised..”fast”. I live outside of the delive... もっと見る

企業が回答しました

5つ星のうち5の評価

O#679830-01 Rachelle, my online customer service rep was AMAZING!!! She is the reasonnfor the 5 stars and the reason you will have a returning customer. She was so nice and communication was great.... もっと見る

企業が回答しました

5つ星のうち1の評価

Purchased 2 Gel Blaster SURGE toys. Both boxes received had seals already opened. 1 box had pistol that did not work. Also usb-c cable, bag of electric green gellets, and bonus "Play Now!" hydrated g... もっと見る

企業が回答しました

5つ星のうち4の評価

The delivery lead was very friendly and knowledgeable. I didn't give five stars due to appointment happening after initial windows of time. At least they called beforehand to let us know!

企業が回答しました


企業情報

  1. 電子機器店
  2. 電化製品店
  3. パソコンと周辺機器の店
  4. パソコン ショップ
  5. テレビ販売店
  6. 洗濯機・衣類乾燥機専門店

Electronic Express - Website について

当該企業による記述

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

連絡先

  • 418 Harding Industrial Drive, 37211, Nashville, Tennessee, 米国

  • 1-888-257-7500

4.0

ほぼ満足

TrustScore 5段階評価の4

201件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 86%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great communication!

Great communication throughout the purchasing and delivery experience with very helpful and attentive staff.

2026年1月30日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback!

5つ星のうち5の評価

THE 2 INDIVIDUALS THAT DELIVERED MY TV…

THE 2 INDIVIDUALS THAT DELIVERED MY TV WERE VERY COURTEOUS, PROFESSIONAL AND KNOWLEDGEABLE. THEY SET UP THE TV IN MY PREPARED PLACE AND SET EVERYTHING UP MAKING SURE THAT I UNDERSTOOD ALL THE FEATURES WITH BOTH THE TV AND THE REMOTE. I WOULD DEFINITELY GIVE THEM 5 OUT OF 5 STARS. I WOULD DEFINITELY DO BUSINESS AGAIN.

2026年1月28日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the detailed feedback on your TV purchase and installation. We are happy to hear about our installation crew's performance.

5つ星のうち5の評価

Great

So fast, good service

2026年1月26日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback!

5つ星のうち1の評価

I’m very disappointed!!!! DO BETTER!!!

I’m very disappointed with the packaging of my Surface Pro 12. The device was sliding freely inside the box with inadequate internal protection. For a high-end electronic product, this level of packaging is unacceptable.

There was clearly not enough padding or secure fitting to keep the device in place during transit, which raises concerns about potential internal damage, even if it isn’t immediately visible. When paying a premium price, I expect professional, secure packaging that protects the product properly.

Electronic Express needs to do better with quality control and shipping standards for their devices.

2026年1月25日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the detailed feedback. Your feedback has been forwarded to our shipping and handling team for review.

5つ星のうち1の評価

Had to cancel my order

I can't believe a business as large as Electronic Express can't figure out delivery of a single item. I ended up cancelling my order rather than getting another email telling me they were going to deliver my TV at 4 AM.

It had nothing to do with the winter delays. It was the fact that I told your delivery team that my business does not open until 8 AM and they continued sending me delivery notices for 4AM, 6AM, etc...

2026年1月21日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for sharing your experience. We sincerely apologize for the delays and understand how frustrating it is without your new TV. The winter ice storm created unusually persistent road and safety conditions across our delivery routes, which impacted scheduling well beyond what we typically experience in Tennessee. While we work hard to meet promised delivery timelines, customer and driver safety must come first during severe weather events. We regret that we were unable to complete your delivery before you chose to cancel and appreciate your feedback as we continue improving our communication during situations like this.

5つ星のうち1の評価

Avoid buying from this company

Dont buy from them online. I cant speak for in stores, but online and their support team are terrible and probably outsourced over seas based on how hard it was for them to understand basic things. They sent me a damaged pc and then gave me a run around on their return policies. Part of it says it has to be un opened to be returned and they were saying to open it and check it out but wanted me to pay return shipping. Even if its through a 3rd party like bestegg .Com, I would avoid buying from this company and save yourself a headache. Not even 1 star worthy. -10/5

2026年1月15日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

We’re sorry for the frustration and disappointment this caused. Receiving a damaged PC and unclear guidance on returns is not the experience we want for our customers, and we apologize for the confusion around our return process and shipping. Your review has been forwarded to members of management for review.

5つ星のうち5の評価

Quick Service

Got my brother his new appliances right away !

2026年1月3日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback!

5つ星のうち3の評価

2 Items, Earbuds are disappointing

Delivery time was reasonable, and the items arrived undamaged. The earbuds were repackaged, obviously tested to ensure functionality, although the package was previously taped and sticky with Scotch tape holding the lid closed. No instructions, had to search YouTube to see how they functioned. Still unable to get them to correctly connect to my laptop, as the connection keeps dropping off, but they work fine for my phone. The Hedgehog Warmie was new and functioned appropriately.

2026年1月4日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback. Please contact our customer service team for a refund on your earbud order. You shouldn't haven't have received them in the condition they were in.

5つ星のうち1の評価

Poor quality, poor service. Too many lies

Went to the physical store in Murfreesboro TN. Had a worker there tell me I could drive straight to there warehouse and pick it up within the hour. Warehouse was very hard to find. I asked one of there office workers and she was lost. Told me I had to wait 3 hours before payment cleared. After 3 days I contacted electronic express just for them to do something to release the hold. Dishwasher wasn't ready for pickup even though I was told it was. I would like a job up there. Money to lie and not know how to do my job. I'm interested. Send me an application. Terrible experience from beginning to end. Was lied to and no employees really knew what to do, they were clueless.

2025年12月30日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

We’re very sorry to hear about your experience, and we appreciate you taking the time to share this feedback. What you described is not the level of communication or coordination we aim to provide, and we understand how frustrating that situation must have been.

To clarify, warehouse pickup timing and payment clearance can sometimes be affected by processing holds that are outside a store associate’s direct control, especially on large appliance purchases. That said, it’s clear that expectations were not set accurately and that internal communication fell short during your visit, which we regret.

5つ星のうち5の評価

Fast service

Fast service. Excellent install

2026年1月13日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback!

5つ星のうち5の評価

Great price, great product

Great price, quick shipping. Product was an exact replacement for an old universal remote, so no 'training' needed.

2025年11月7日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback. Happy to hear we had the same univeral remote!

5つ星のうち5の評価

5 star plus!

So happy to have found them. Check out experience was great. Customer service was fast to answer questions and even followed up to make sure everything went right. Well do business with again.

2026年1月3日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback! We look forward to fulfilling your next order.

5つ星のうち5の評価

Great customer service

Shipping takes a while but my switch 2 got here in one piece ☺️ and I only say this because I bought an iPad and this Switch 2 on the same day (12-31). Even counting for the holiday, I received my iPad nearly a week before I received the Switch 2 and the iPad shipped from Cali. The switch shipped from TN and I’m in GA. I’d love to have faster shipping options for future purchases- yes I’ll be back 😉

Purchasing using a payment plan was easy preezy contacting customer service was too.

2025年12月31日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the detailed, honest review! We are surprised that your Switch took a week to arrive to GA since our usual shipping time to GA is 3 to 4 days. Your review has been forwarded to our shipping manager for review.

Please let us know if your next order takes a week as well. Any purchase smaller than a 65" TV should arrive to GA in 3 to 4 days, maybe 5 if you order on the weekend.

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