Customer service is perfect answer to email in seconds . They are ready to make Customer happy with any solution. Delivery traceable step by step . To be honest it's best place to order your office o... ãã£ãšèŠã
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The sales and service advisor (Dale) restored my confidence in buying things online. Dale accepted that I had made a genuine mistake and arranged for the item to be returned and a refund issued. I ca... ãã£ãšèŠã
Bought a samsung HW990F wireless surround sound system from these guys and because the box was slightly blemished it was half the price that currys currently charge. so Absolute Bargain! System works... ãã£ãšèŠã
Just bought a new Samsung fridge from Elekdirect and couldnt be more pleased with the service. Item was discounted due to a couple of small dents so got a great price. Delivery cost up to Scotland was... ãã£ãšèŠã
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Heavily discounted, new electricals from big brands. Yep. We know it sounds too good to be true, so let us explain. When ao.com is making room for new appliances, they send end of line stock to us at ElekDirect to sell at low prices. They just want the space. Really. Thatâs it. And if a little bump or scrape doesnât bother you, check out our clearance section. This is where youâll find electricals that are all in perfect working order, but with some cosmetic damage.
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No regrets
Great communication
Great product - as described
We decided to save the £250 on a slightly aesthetically marked fridge and cover with a magnet. Pleased with our decision. Our choice was for a new and unused piece so able to register for the full manufacturer warranty
Very good washing maching
I appreciate ElecDirect everything wasâŠ
I appreciate ElecDirect everything was fantastic
Good price, working well.
I was looking for a fridge freezer with large capacity and dryer. I was happy to find a American fridge freezer and dryer with 30% discount. The marks on the fridge is not noticeable. The dryer is a recent model. Good admin communication, easy to choose my delivery date (3 days), called 1 hour before and delivered with care. It's been a month and they are working perfectly.
Ordering and delivery excellent
Ordering and delivery excellent.
Lovely drivers and appreciated the little Teddy for my grandson.
Machine very good value.
Definitely recommend ð
Fridge freezer is great
Fridge freezer is great, to say most stuff have marks/faults we were lucky to find this one, it has nothing wrong with it at all! and the delivery crew, canât fault them! Thanks guys! Helped us out massively.
100% reccomend!
Good value for money products
Excellent service kept up to date with delivery, very pleased with the electric cooker I purchased and fab prices.
Great serviceâŠ
Was searching for a new washing machine and found ElekDirect. Advised product was slightly damaged but this was minimal and no effect on the working or cosmetic looks of the product. Will use them again for any white goods. Fantastic delivery service
Purchasing online was smooth and easy
Purchasing online was smooth and easy, communicating after purchase was good, delivery information was sent and the delivery was quick. The delivery operative were well mannered and helpful.
Excellent service
Excellent service! Very pleased with products....Fridge freezer and washing machine, and removal of old appliances. Nothing too much trouble for the delivery drivers .
We had an issue with an appliance
We had an issue with an appliance, nothing to do with ElekDirect, but they dealt with the issue very quickly.
We had another one sent to us quickly and always kept us up to date with what was happening.
Thanks Dale.
Its refreshing to find someone that isâŠ
Its refreshing to find someone that is not only good at his job but also has a level of customer care rarely witnessed .i do not know the agents full name only that he put Dale to my email. not very often i offer praise but he deserves it
regards
Richard lee
Same machine but cheaper
Whilst looking for a new washing machine I came across ElekDirect and was glad i did!, exactly the same machine was at least £50 more at the main retailers, arrived as promised and there are no visible problems scratches or marks on it, defo worth it.
Brilliant fridge at a great discountâŠ
Brilliant fridge at a great discount considering the tiniest bit of damage on the item. Very fast delivery and the fellas that delivered it were great. No problems so far but only had it a few weeks. Will definitely look there again in future.
They did exactly as they said theyâŠ
They did exactly as they said they would and product was as described...
First Class Service
We normally don't like to buy something which we haven't seen in person but despite not being able to physically see the fridge freezers, the photographs were very clear and the damage was clearly signed and described. The team delivered within the promised time slot and the online tracker allowed us to see how close the delivery was. The lads who delivered the item were polite and cleaned up after themselves. When we inspected the fridge freezer up close, the damage was less than we were expecting and hardly noticeable. We got a great discount because of the damage.
Great quick service
Great quick service, delivered within a day and product is great.
Excellent service
Got my American style fridge freezer at a very good price. The cosmetic damage is unnoticeable without a magnifying glass! Delivery team were great, contacting me a few hours before, and then 30 minutes before arrival. I had disconnected my Old unit, but they couldnât get it out of the door and were quite happy to dismantle it further to allow them to remove it. All round a good experience.
Fridge freezer delivery
Ordered a graded FF. Exactly what we expected. Quick, clear communication regarding delivery and updates throughout the day, so I knew when to expect delivery. They took old FF away. New FF is brilliant so far!
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