Eliteenergy レビュー 

Eliteenergy からの回答

2026年7月8日

Hi Chris,

Thank you for taking the time to leave us a 5-star review. We're really pleased you had a positive experience with our team.

Your feedback means a lot to everyone at Elite Energy, and we appreciate you choosing us for your home energy improvements.

Thanks again, and if we can help with anything in the future, we're always here.

The Elite Energy Team

Eliteenergy からの回答

2026年7月6日

Hi Rodger,

We're sorry to hear you've had a disappointing experience. We take customer service seriously, and this certainly isn't the standard we aim to provide.

Unfortunately, we're unable to identify your enquiry from your name alone. If you could email us at info@eliteenergy.co.uk with your contact details and a brief summary of what happened, we'd really appreciate the opportunity to investigate and see if we can put things right.

We hope to hear from you soon.

The Elite Energy Team

Eliteenergy からの回答

2026年6月24日

Thank you for taking the time to leave us a review. We're delighted to hear that your EV charger installation went smoothly and that you were pleased with the service from start to finish.

We appreciate your understanding regarding the slight delay on installation day. While we always aim to be on time, occasional unforeseen delays can happen, and we're grateful for your patience.

Thank you for choosing Elite Energy for your EV charger installation. We hope you enjoy the convenience of charging at home, and if we can help with anything in the future, please don't hesitate to get in touch.

— Elite Energy

Eliteenergy からの回答

2026年6月18日

Thanks for your kind review, Garry.

We’re pleased to hear you found our team member polite, informative, and attentive to your questions. Providing clear information and taking the time to address any queries is something we always strive for.

We appreciate your feedback and thank you for choosing us.

— Elite Energy Eco

Eliteenergy からの回答

2026年6月10日

Thank you for your fantastic review.

We're delighted to hear that our surveyor kept you informed, arrived as expected, and carried out the survey in a professional and thorough manner. Taking the time to explain the process and answer any questions is an important part of the service we aim to provide.

It's great to know you've found the process prompt and well organised so far. We appreciate your feedback and look forward to supporting you through the next stage of your journey with us.

Thank you for choosing Elite Energy Eco.

— Elite Energy Eco

Eliteenergy からの回答

2026年6月2日

Hi there,

Thank you for your feedback. We're delighted to hear you had a positive experience and found the service reliable, affordable and easy to deal with.

We really appreciate your recommendation and will be sure to pass your kind words on to the team.

Thank you for choosing Elite Energy Eco.

— Elite Energy Eco

Eliteenergy からの回答

2026年6月2日

Thank you for your fantastic feedback, Ben. We’re delighted to hear that you were happy with both the installation and the service you received throughout the process.

Providing clear communication, quality workmanship, and leaving every job tidy are standards we take great pride in, so it’s wonderful to know this was reflected in your experience.

Thank you again for choosing Elite Energy Eco, and we hope you enjoy your new EV charger for many years to come.

— Elite Energy Eco

Eliteenergy からの回答

2026年5月20日

Hi Samantha,

Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear everything went smoothly with your Hypervolt charger installation and that the team could help deliver such a quick turnaround through the workplace grant scheme.

James and Craig will be especially pleased to hear your feedback. Providing clear communication, efficient service and a high-quality installation is exactly what we strive for, so it’s fantastic to know that came across throughout the whole process.

We’ll be sure to pass your kind words on to the team, they’ll really appreciate it.

Thank you again for the recommendation and for choosing Elite Energy Eco.

— Elite Energy Eco

Eliteenergy からの回答

2026年5月14日

Hi Toni,

Thanks so much for the kind words. We’re really pleased everything went smoothly with your EV charger installation and that you felt looked after throughout the whole process. The team always aims to make things as straightforward and stress-free as possible, so it’s great to hear that came across.

We’ll make sure your comments are passed on to everyone involved, they’ll really appreciate it.

Thanks again for the recommendation and for choosing Elite Energy Eco.

— Elite Energy Eco

Eliteenergy からの回答

2026年5月14日

Hi Baylee

Thank you so much for your kind words. We’re really pleased to hear Darren made such a positive impression during your home energy assessment. He takes great pride in providing a thorough and professional service, so it’s fantastic to know you felt well-informed and looked after throughout the visit.

We’ll be sure to pass your feedback on to Darren, he’ll really appreciate it.

Thank you again for the recommendation and for choosing Elite Energy Eco.

— Elite Energy Eco

Eliteenergy からの回答

2026年5月7日

Hi Mr Hutton,

Thank you for your fantastic feedback. We’re really pleased to hear everything went smoothly from start to finish and that the installation was completed quickly and to a high standard.

It’s great to hear Lewis, Lee, Jak and the team looked after you so well, talked you through the full process, and made sure everything, including the app setup, was explained clearly.

We’ll be sure to pass your kind words and thanks on to the whole team, they’ll really appreciate it.

If you ever need anything in the future, we’re always here to help.

— Elite Energy Eco

Eliteenergy からの回答

2026年4月27日

Hi Mark,

Thank you for your great feedback, we really appreciate it. It’s brilliant to hear the team did a fantastic job and took the time to explain everything clearly and answer all your questions.

We’ll be sure to pass your kind words on to the team, they’ll really appreciate it.

If you ever need anything in the future, we’re always here to help.

— Elite Energy Eco

Eliteenergy からの回答

2026年4月24日

Hi Carol,

Thank you so much for your fantastic feedback. We’re delighted to hear how happy you were with Jak, Adam and Jason — it’s great to know their professionalism, organisation and teamwork made such a positive impression. Jak will be especially pleased to hear your kind words about how he managed the job and kept everything running smoothly.

We’re also really glad the team left your home clean and tidy — just as it should be.

We’ll be sure to pass your compliments on to the whole team — they’ll really appreciate it.

If you ever need anything in the future, we’re always here to help.

— Elite Energy Eco

Eliteenergy からの回答

2026年4月20日

Hi there,

Thank you for taking the time to share your detailed feedback — we really appreciate it.

It’s great to hear that Dimi made such a positive impression and that the survey and booking process were handled professionally and efficiently. We’ll be sure to pass your kind words on to him.

We’re sorry to hear that communication during the installation didn’t meet the standard we aim for. You should have been fully informed about the work being carried out, what was needed from you, and how to prepare, including managing dust and disruption. We also apologise that one of the holes has not yet been filled, as this should have been resolved promptly.

We’d like to get this sorted for you as soon as possible. Please could you contact us directly via eliteenergy.co.uk/contact so we can follow this up and ensure everything is completed properly.

Thank you again for your honest feedback, it helps us improve.

— Elite Energy Eco

Eliteenergy からの回答

2026年4月17日

Hi there,

Thank you for your feedback — we really appreciate it. It’s great to hear you found the team professional and thorough, that’s exactly what we aim for on every job.

We’ll be sure to pass your kind words on to the team — they’ll really appreciate it.

If you ever need anything in the future, we’re always here to help.

— Elite Energy Eco

Eliteenergy からの回答

2026年4月16日

Hi there,

Thank you for your continued support, it really means a lot to us. We’re delighted to hear you were happy with the installations across your properties and that our after-sales service has continued to meet your expectations.

We’ll be sure to pass your kind words on to the team, they’ll really appreciate it.

If you ever need anything in the future, we’re always here to help.

— Elite Energy Eco

Eliteenergy からの回答

2026年4月15日

Hi Steve,

Thank you for your feedback, we really appreciate it. It’s great to hear everything ran smoothly, the team arrived on time, and the whole process was handled well from start to finish.

We’ll be sure to pass your compliments on to the team, they’ll really appreciate it.

If you ever need anything in the future, we’re always here to help.

— Elite Energy Eco

Eliteenergy からの回答

2026年4月14日

We’re sorry to see this review and strongly dispute the claims made.

We take workmanship and customer care very seriously and have been actively engaging to resolve any concerns raised. We have made reasonable efforts to address reported issues in line with our process.

We are always committed to reaching a fair and transparent resolution. If you would like to discuss this further and bring matters to a constructive outcome.

— Elite Energy Eco

Eliteenergy からの回答

2026年4月13日

Hi Tanya,

Thank you for your lovely feedback. We’re really pleased to hear the work was completed efficiently and that everything was left clean and tidy. It’s also great to know the team made a positive impression with their friendliness.

If you ever need anything in the future, we’re always here to help.

— Elite Energy Eco

Eliteenergy からの回答

2026年4月1日

Hi Sara,

Thank you so much for your wonderful feedback. We’re really pleased to hear how professional and respectful the team were, and that they kept you informed throughout the installation. It’s great to know their hard work and attention to detail made such a positive impression.

We’ll be sure to pass your kind words on to the team — they’ll really appreciate it.

If you ever need anything in the future, we’re always here to help.

— Elite Energy Eco