Elite Wine Refrigeration レビュー 875

We had a problem with our two zone wine cooler not controlling temperature properly in the bottom zone. I raised the issue with Callum who was excellent to deal with. We quickly established a dialogue via email and after a few tests established that a repair was indeed needed. He arranged this quickly and the repair was carried out expertly by the engineer from Kool Planet. Delighted with the customer service approach of Callum and very happy to do this positive review.

Easy, quick, great product

It was easy to order and then they came with my new fridge on the appointed day, fitted it and took the old appliance away with no fuss. Good service. And a good price too!

Great communication throughout the process - Hayley was especially helpful in arranging the delivery. I would wholeheartedly recommend Elite Wine Refrigeration

Great experience. I had lots of questions patiently answered by the lady I spoke with. And in delivery, the two gentlemen were friendly, fast, efficient I am delighted with this wine cooler. Thank you

Elite were great. They answered lots of questions before I bought - the chat function gets you a very nice person not a bot - and their technical lead gave me a really helpful, detailed answer to a question about operation when I bought.

They were no more expensive than anyone else and I feel my money bought me a service, not just a transaction.

Recommended.

It is always such a pleasant surprise nowadays to come across a little gem of a company like Elite Wine Refrigeration. Although it's a website, you very quickly get the feeling that there are actually people behind it who genuinely care about you as a customer. Invaluable support and advice before making a purchase, a delivery experience which actually matched the wonderful sales process and an after sales service of which I feel any other business would be envious. It really doesn't get any better than this. I would recommend this business without a moment's hesitation.

Faultless sales service. Excellent delivery team who were very helpful. Would definitely recommend Elite Refrigeration.

Terrific range of products. Hayley was very helpful (at a fairly unsociable hour) in helping to narrow down the choices. The ordering, payment and delivery were as smooth as melted chocolate. What’s not to like about this company?

All good despite the product delivered not quite what was sold. However, I was impressed by the way the issue was resolved in a timely manner. Thanks.

I ordered a wine fridge for my father for his 80th birthday. Danielle and team couldn’t have been more helpful, emailing us personally and liaising with my mum on the delivery. All went extremely well and my Dad is delighted. Such a pleasant experience, would recommend Elite Wine Refrigeration to everyone!

Drivers rang in advance, found us easily and were a pleasure to deal with. Thoroughly recommended. Would use again!

Excellent customer service and perfect delivery done with care and attention , I was warned of the tone and day of delivery and the team was in time .

Very good purchase experience. The customer service responded promptly and was very helpful.

Excellent advice from their sales team, price was fair and delivery was efficient and on time. Would definitely recommend.

Lovely people, great products, and an excellent service.

Easy to use website. Once ordered good personalised communication about the delivery. Received email with 3 hour delivery slot and they arrived in that time with call before they arrived with updated delivery time. Respectfull and friendly delivery men who removed all packaging and explained about leaving the fridge to stand until it settled. Good quality fridge exactly as described. Very happy all round!

Excellent communication & advice

Great service and follow-up of the order till the actual delivery.
Hayley has been top and so were the 2 persons who did the delivery and collection. Keep it up!