Coolersomm レビュー 301

Bought a Somellier cooler last year. It was the perfect size for our small house and not overly expensive.It turned out to be very noisy in a weird way. I discussed this and sent videos etc to Coolersomm who at the time wanted to leave it. It eventually got a little quieter so I decided to live with it, but noticed that ice was forming on the cooling elements. so this year decided that I would defrost it. With the ice melted I switched it back on to find the horrendous noises had returned with a vengeance! Approached Coolersomm again as it was untenable, sent another video to them and. MIndi took up the gauntlet of either repairing or replacing. She was unable to organise anyone to repair it in Edinburgh so arranged replacement. The new unit was delivered, it is quiet and sounds like a fridge. Perfect. The old unit was collected for recycling later the same day.
The service and communication from MIndi was excellent throughout as was the delivery service by Lucy. The delivery guys (Bathgate) were excellent, unpacked the unit and removed all the packaging.
Thanks to Mindi and her excellent customere service I am now a happy Coolersomm customer. Thanks.

Lucie was so friendly and helpful. Guided us through the many choices and her suggestion was spot on. We are the proud owners of a large wine store which is busy holding lots of wine … thanks so much really good service.

Great experience with Coolersomm. Customer service was responsive, helpful, and easy to deal with from start to finish. Delivery was smooth, on time, and well communicated. The wine fridge looks fantastic, feels high quality, and works perfectly. Very happy with the purchase and would definitely recommend.

I did plenty of research and decided to go with Coolersomm. The communication was clear and immediate which lead to a hassle free delivery and installation. The delivery guys placed the cooler exactly where we wanted and took away the excess packaging. The product (2 zone) has been fantastic. Red and white wine stored perfectly in a very high build quality unit. I couldn't be happier with the whole experience.

I cannot recommend this company high enough. Having a knew kitchen fitted we wanted a larger wine chiller to fit nicely into the feature wall.
After searching online for a long time we came across Coolersomm. Their chillers were stylish and a really good price. At least £1000 cheaper than the one in the kitchen showroom.
The staff are so helpful and efficient. The only problem I encountered, which was rectified immediately with a quick phone call, was the paying for it online. Just a glitch which was the Internet and not Coolersomm’s fault. In fact, the staff member who sorted it rang me while she was away on holiday ensuring it was dealt with quickly.
In the email I received regarding the order and delivery I was asked to check the chiller on arrival. The guys that brought it were really helpful and respectful. Knowing I was due to have the kitchen fitted a couple of weeks later they unpacked it, let me check it all and then wrapped it back up to protect it while the work was going on.
I also received a follow up email from Lucie checking to see if everything was ok a few weeks after we received it as she knew it wasn’t being used straight away because of issues with the kitchen fitting.
It is now in situ filling up nicely with wine bottles.
Thank you Coolersomm we really appreciate your help and excellent service.

I bought two wine stores from Coolersomm a few weeks apart. Both were delivered within 3 working days, in each case by two very helpful people who unpacked and installed them where I wanted. They are everything the specification said and look really nice. I’m really pleased to have bought them.

Had a very good experience purchasing from them - comprehensive service, easy delivery, and proactive follow-up.

Coolersomm provided a very helpful, friendly, and efficient service in supplying and installing a new wine cabinet at my home. They were realistic about availability and punctual on delivery. Price was competitive.

Fantastic service and support from enquiry to arrival of of order. Couriers used were excellent and professional.
Definitely strong recommend if you are in the market for an excellent wine fridge as pricing is competitive and they are specialists in this field

Do not order LE NEZ DU VIN from this company. I ordered a new kit from them and it had been used! I contacted Lenezduvin and they confirmed the kit should be shrink wrapped if new and confirmed the date of the kit was also almost 1 year old. This product arrived late and it looks to be second hand. It also arrived smelling as if someone had spilled a vile onto the case.

After lots of research, I'm so glad I found Coolersomm. I ordered online one evening and had an email from Lucie the very next morning confirming my delivery. Within five days, the fridge was in my flat and running perfectly — and still is, two months on. Lucie even followed up afterwards to make sure everything was going smoothly, which I really appreciated.

If you're a wine lover looking for the perfect fridge, look no further. Highly recommended!

Can’t recommend Coolersomm enough. Very friendly, helpful and easy to deal with.They were very responsive with help before I bought my fridge and once I had, the communication around delivery was very good and flexible. I will definitely use them again when it’s time for an upgrade.

An excellent experience all round. The team were great with communication and the delivery was brilliant. Well priced, great wine fridge and I’m set to go. Thank you Coolersomm team

I needed a new wine cooler and had decided on a make and model . Coolersomm had it in stock , the right price and no problems. I wanted to check delivery so telephoned them and all human , no AI just great service , can’t recommend enough

This company offers a great choice of wine coolers. Delivery was super quick and they’re very helpful. I’m a very happy customer.

I couldn't be happier with my La Sommeliere wine fridge purchase from Coolersomm! This was hands down the best appliance buying experience I've had in years. Their customer service is outstanding—always responsive by phone or email and genuinely helpful with the specific requirements of wine cooler selection. They coordinated the removal of my old fridge and delivered on the exact date promised with a convenient advance time window. Absolutely perfect from start to finish. I highly recommend Coolersomm!

Excellent customer service and the product is just what I expected. Thanks so much I would use this company again!

Great customer service and swift delivery. Would recommend.

Lovely, quick service. Really nice company to deal with and very pleased with the product offering.

Excellent service from the customer service team pulled out all the stops to delivery before Christmas and I could be happier with the fridge, would highly recommend.