Had a faulty pair of earrings, i sent a message, a replacement was sent out within minutes. Excellent customer service. Will definitely purchase again. Thank you
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I purchased ear rings and a bracelet from Ella-Mae. They arrived quickly and were beautifully packaged. Both items are fabulous, very detailed and look amazing on. Very pleased with them and will de... もっと見る
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I ordered 4 necklaces with pendants, just a few days before Xmas, not expecting them to be delivered in time, but they were and they are really good quality pieces, really exceeded my expectations for... もっと見る
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Purchased two pairs of earrings in the sale.both lovely, excellent quality.Easy to order quick delivery and both came in separate beautiful grey soft pouches.Fantastic value for money will not hesitat... もっと見る
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企業情報
当該企業による記述
Ella-Mae Jewellery is a family-run business based in the North East of England, UK, offering elegant, affordable jewellery without compromise. We believe that beautiful jewellery should be accessible to everyone—and that you don’t have to spend a fortune to find something truly special. We created Ella-Mae Jewellery after partnering with trusted suppliers who could bring our designs to life at a price point that’s fair, without ever compromising on quality. From timeless necklaces and stylish earrings to meaningful gifts and everyday favourites, our collections are made to be worn, loved, and treasured. Every piece reflects our commitment to detail, design, and value. We take great pride not only in the quality of our jewellery but also in the personal service we provide—our customers are at the heart of everything we do. All orders are despatched quickly from within the UK, so you’ll never be waiting long to receive your new favourite piece. Whether you're shopping for yourself or a thoughtful gift, we’re here to help you find something perfect. Explore our full collection at ella-mae-jewellery.com and discover jewellery that’s designed to delight.
連絡先
11 Halidon Road, SR2 9JW, Sunderland, 英国
- shop@ella-mae-jewellery.com
- ella-mae-jewellery.com
4.7
優良
149件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Had a faulty pair of earrings
Had a faulty pair of earrings, i sent a message, a replacement was sent out within minutes. Excellent customer service. Will definitely purchase again. Thank you
2026年4月1日
TOTAL SCAM - Marketing is a LIE!
I purchased 3 items from this company. Their marketing claimed to be "closing out inventory" from their jewelry business. Come to find out, this is a complete lie. They sell jewelry from a number of Chinese firms. (I could have gotten the same quality from one of our dollar stores here in the USA). They did not supply an order confirmation with an order number and none of their following emails regarding tracking showed an order number either. Their return policy says that if you provide them with an order number, reason for return, and how you want your money returned, they will respond within 24 hours. THEY HAVE NOT although I have emailed them everyday at two different email addresses since the delivery. This company is a total scam. They may have been legitimate at some point, but they are NO LONGER TRUSTWORTHY OR REPUTABLE! Save your money. For those reading their reply... yes, I believed I have the right (and same) company... Ella Mae Jewellery in the UK and spelled Ella Mae Jewelry being marketed to the USA... ellamae-jewelry.com
2026年3月23日
自発的なレビュー
Ella-Mae Jewellery からの回答
You obviously have the wrong company. All orders are despatched from ourselves in the UK using the order number our customers receive immediately on placing their order. We have no emails from you. And, we do not sell to the USA. Please locate the correct company before writing reviews. To confirm we have no connection with the USA business of a similar name.
Ella-Mae Jewellery からの回答
Thank you for the great feedback.
Fast delivery and product as described
Fast delivery and product as described. Happy customer.
2026年2月27日
Ella-Mae Jewellery からの回答
Thank you for sharing. Glad you are happy with your order.
Perfect jewelry set
Lovely Necklace & earring set , quick efficient service . Good quality and value for money
2026年2月23日
Ella-Mae Jewellery からの回答
Thank you for the great feedback, it is much appreciated.
Beautiful jewellery at very reasonable…
Beautiful jewellery at very reasonable prices.
Quite quick delivery
Would highly recomend
2026年2月23日
Ella-Mae Jewellery からの回答
Thank you so much, glad you are happy with your order.
Lovely made earings
Lovely made earings . Really hard to put through the piercing hole not managed to get them in yet
2026年2月20日
Order arrived quickly and I was very…
Order arrived quickly and I was very pleased with my purchase. A lovey necklace that is good value and quality for price.
2026年2月20日
Lovely jewellery
Lovely jewellery, well made and such good value. I had a slight issue with my order and my query was dealt with swiftly. Excellent customer service.
2026年2月20日
Well made and looks real lovely
2026年1月26日
Moonstone Necklace
Value for money, good design, prompt delivery. Will definitely be buying from Ella Mae Jewellery again.
2026年1月30日
Ella-Mae Jewellery からの回答
Thank you for your lovely review. We are so glad you wee happy with your Ella-Mae purchase.
Ella-Mae Jewellery からの回答
Thank you for your lovely review.
Happy Customer.
Placed my order. Ordered confirmed. Posted and received. All within a week. Fantastic!
2026年1月28日
Ella-Mae Jewellery からの回答
Thank you for your lovely review. We are glad you were happy with our service.
Love my earrings this is the third time…
Love my earrings this is the third time I've ordered from them great value for money
2026年1月28日
Ella-Mae Jewellery からの回答
Thank you for your lovely review. We are so glad to hear that you love your Ella-Mae purchsases.
My purchases from you
I am over the moon with all my purchases from you eagerly waiting my sunken heart studs to arrive
2026年1月26日
Ella-Mae Jewellery からの回答
Thank you for your lovely review Anthea.
Ella-Mae Jewellery からの回答
Thank you for your lovely review.
Item arrived on time was perfect just…
Item arrived on time was perfect just like photos .Lovely and good value for money
2026年1月26日
Ella-Mae Jewellery からの回答
Thank you for your lovely review.
Ella-Mae Jewellery からの回答
Glad you are happy with your jewellery and the service received.
Good purchase
I am very pleased with the earrings and necklace I bought from Ella-Mad .They are very pretty and well made. Thank you.
2025年12月30日
Ella-Mae Jewellery からの回答
Thank you for the lovely feedback Kathleen. We are glad you are happy with your Ella-Mae purchase.
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