Unsere CamperVan Reise war ein weiteres Highlight in unserem Leben. Dank der Größe des Wohnmobils waren wir auf den Straßen sicher und auch sparsam im Verbrauch unterwegs. Es ist für zwei Personen per... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Excellent experience from Start to finish. Scott who is based in Australia called to discuss some details and also recommended RV app KOA, which we used for several nights. The pick up went smoothly a... もっと見る
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We rented a A class RV expecting we would get a A class RV. Instead we got a A- RV. It was faling apart! We can understand that everyone wants to rent one and not everybody looks after it. But what we... もっと見る
A bit more costly, but well worth it. Picked up in Orlando, FL drove to NY and then Las Vegas, NV. Quality RVs, flexible scheduling, great support and easy pickup/drip off. Had to extend an extra day... もっと見る
企業が回答しました
企業情報
当該企業による記述
El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel. From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road. At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure. We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.
Making every mile memorable.
当該企業による記述
- Over 50 years of RV experience, we are industry pioneers with a trusted reputation for quality and guest service. Offering tailored vehicle demonstrations at pickup and 24-7 roadside assistance, our crew is with you every mile.
- Road-Ready Fleet
- Choose from a range of late-model, feature-rich RVs, professionally cleaned and inspected after every trip for your safety and ease.
- From Coast-to-Coast
- With locations across the country and flexible rental options, renting an RV with us is simple and stress-free. Whether you are planning ahead, or booking last-minute, we are here to get you on the road.
連絡先
3800 Boulder Hwy, 89121, Las Vegas, NV, 米国
- (702) 453-1109
We provide unforgettable journeys.
4.1
ほぼ満足
98件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We had a blast! A must do!
We had a blast! The RV was great! Kids loved it! Everything worked! Our kids are already asking to do it again! Even our teenagers enjoyed it!
2026年3月15日
El Monte RV - Las Vegas からの回答
Wow! Thank you for sharing your story! Our team works hard to make the process feel comfortable and easy to follow. Safe travels, and we look forward to helping again.
Mostly good but…
The booking process and staff were very helpful and courteous. The departure and arrival went well. I think a quick start guide to the heating and water would have been handy
On the negative, our biggest issue was that the gray water assembly was in the middle of the van and 3 inches above the ground. This meant that when we had to divert off the highway due to roadworks, the assembly hit a bump, causing the hose to fall out, go under the wheel and rip the entire thing off the truck. I was charged $350 for the pleasure! This is a clear and evident design flaw and should not be a renter expense.
Also, the floor of the rv was notable dirty.
2026年3月12日
El Monte RV - Las Vegas からの回答
We appreciate your feedback regarding the booking process and staff. We're sorry to hear about the gray water assembly issue and the cleanliness of the RV. We'll review the design and address the cleaning concerns. Thank you for bringing this to our attention!
Such a great experience
2026年3月10日
El Monte RV - Las Vegas からの回答
We're glad you had a great experience. Thank you for your positive feedback; we appreciate it very much.
The rental went smoothly from pick up…
The rental went smoothly from pick up to drop off. Been renting from them for 6 plus years now and they always update their fleet. Out of all the rv rental companies El Monte is the best!
2026年3月2日
El Monte RV - Las Vegas からの回答
We are absolutely thrilled to hear about your smooth rental experience and 6+ years of loyalty, Daniel! We look forward to vacationing with you again!
Nice staff and problem free trip
The staff at the pick up and drop off was very nice.
Everything were good with our class B camper van.
Amazing trip would do it again any time!
2026年2月27日
El Monte RV - Las Vegas からの回答
Thank you for taking the time to give us a 5-star review! We are so pleased to hear that you had a great time in our RV. We strive to make every guest experience a positive one and we’re glad that we could make your trip great. We hope that we become your rental company of choice and look forward to serving you again!
Experience from start to finish was…
Experience from start to finish was great! Staff was friendly and extremely helpful when they found out it was our first time renting a RV. The RV was great as well, had all the essentials needed for a weekend by the beach. Will definitely be renting from them again!
2026年2月18日
El Monte RV - Las Vegas からの回答
Wow, thanks for the great review! We’re so happy to hear that you had a wonderful experience. We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future and thanks again for the 5-star review!
The trailer was great.Just what we…
The trailer was great.Just what we needed, plenty of room for 3 . Nice awning for the sunny days . Big refrigerator to keep what you needed . Got it for the spring special so it kept the price down. Overall it was a great experience
2026年2月17日
El Monte RV - Las Vegas からの回答
We're happy to hear that the trailer met your needs and provided ample space and amenities. It's great that the spring special helped with the price. Thank you for sharing your positive experience!
The staff was amazing …
The staff was amazing from pick up to drop off. They were very informative and knowledgeable. We will definitely be renting again
2026年2月16日
El Monte RV - Las Vegas からの回答
Wow, thanks for the great review! We’re so happy to hear that you had a wonderful experience. We work hard to deliver exceptional experiences for all of our guests, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future and thanks again for the 5-star review!
Good
Good, quick service and a nice new RV for our road trip, but not quite the layout we were expecting.
2026年2月23日
El Monte RV - Las Vegas からの回答
Thank you for the great review! We’re really happy to hear that the service was quick and that you enjoyed traveling in a nice, new RV. We’re sorry the layout wasn’t quite what you were expecting, but we appreciate you sharing that feedback — it helps us continue improving. We’re glad you had a good trip overall, and we hope we’ll get the chance to welcome you back for another adventure soon!
The RV was very old
The RV was very old, security belt broken, lot of screw out, lateral door Keys was twisted and broke after 1 day. No one from El Monte able to send me a new one. We had to use passenger door during one month...
It looks that El Monte doesn't mind about quality of what they rent.
Hopfully the RV motor and tires were in good shape for a safe drive.
2025年7月1日
El Monte RV - Las Vegas からの回答
Hi Jerome,
We’re very sorry the RV wasn’t in the condition we strive to provide. A broken seat belt, loose hardware, and a key that failed so quickly are not acceptable, and we understand how frustrating it must have been to go so long without a properly working side door. You should always feel supported when something goes wrong, and we’re sorry that wasn’t your experience.
Your feedback matters, and we’ll be reviewing this with our team to improve both our vehicle quality checks and our responsiveness. Thank you for taking the time to share your experience.
El Monte RV - Las Vegas からの回答
Thank you for taking the time to give us a 5-star review! We are so pleased to hear that you had a great time in our RV. We strive to make every guest experience a positive one and we’re glad that we could make your trip great. We hope that we become your rental company of choice and look forward to serving you again!
Nice Motorhome!
Very nice and reliable motorhome was provided at a reasonable rate. Thanks!
2025年8月15日
El Monte RV - Las Vegas からの回答
Hello Richard
Thank you for taking the time to give us a 5-star review! We are so pleased to hear that you had a great time in our RV. We strive to make every guest experience a positive one and we’re glad that we could make your trip great. We hope that we become your rental company of choice and look forward to serving you again!
100% recommend for rv rentals
The ease of pickup and drop off was great. The walkaround was thorough, informative and helpful. The agent was very knowledgable about the rv. My wife and I were able to travel in a way we had been dreaming of with mo worries. As first time rv renters, we will 100% rent an rv from El Monte again.
2026年2月17日
El Monte RV - Las Vegas からの回答
We're happy to hear that the pickup and drop off process was easy and the walkaround informative. We're so glad you were able to travel worry-free and fulfill your dream. Thank you for your positive feedback; we appreciate it!
Family fun
My family and I had a wonderful time the staff was welcoming and answered all my questions . I only have two recommendations ,the first being I did not have a septic hose to drain the rv it was not in the rv and two I had ordered a rv with a roll out canopy and when I went for pick up it had been broken, so I wasnt able to enjoy that with my family . Other than that it was a great trip and the customer service was great and also gave me some perks due to the two items that were missing
2025年6月26日
El Monte RV - Las Vegas からの回答
Thank you for sharing your experience! We’re glad to hear you had a great trip overall. We truly appreciate the honest 4‑star rating — feedback like yours helps us keep improving so we can make your next adventure even better. Thanks again for choosing to travel with us!
El Monte RV - Las Vegas からの回答
We're glad you enjoyed your experience and appreciate your positive feedback regarding the vehicle. Thank you!
Buen vehiculo
Buen vehiculo, limpieza, puntualidad, idiomas para comunicarnos, el precio asequible en mi caso. No entendi porque lo de no devolucion de millas, porque haces un calculo aproximado , cuando pasas te cobran pero si te sobran pirque no te reembolsan??
2025年9月2日
El Monte RV - Las Vegas からの回答
Muchas gracias por su reseña positiva! Compartiremos sus comentarios con el equipo para que sigan con el excelente trabajo. La próxima vez que viaje en autocaravana, esperamos que considere alquilarla con nosotros!
Le professionnalisme et les gamme de prix compétitifs
Le professionnalisme et les gamme de prix de El Monte RV ont fait que mon voyage aux US c'est très bien passé.
Je recommande cette société aux voyageurs Français
2025年6月18日
El Monte RV - Las Vegas からの回答
Waouh, merci pour votre excellent commentaire ! Nous sommes ravis d'apprendre que votre séjour s'est merveilleusement bien passé. Nous mettons tout en œuvre pour offrir des expériences exceptionnelles à tous nos clients, et votre avis nous fait très plaisir. Nous savons que le choix est vaste en matière de location de camping-cars, et nous sommes très heureux que vous ayez choisi de passer vos vacances avec nous. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement et vous remercions encore pour votre avis 5 étoiles!
When I had a flat
When I had a flat& called the help# it took hours to get to someone, then they wanted me to call a different #. Almost didn't get to my paid for excursion. Lady was very nice.
2025年7月1日
El Monte RV - Las Vegas からの回答
Thank you for taking the time to share your experience. We’re sorry to hear about the delay in reaching our team and the impact it had on your holiday. We take your feedback seriously and will be looking at how we can improve moving forward.
Excellent service and a great van
Excellent service and a great van. We’d use El Monte RV again.
2025年6月1日
El Monte RV - Las Vegas からの回答
Thank you so much for the kind words! We appreciate you taking the time to share your feedback and would love to welcome you back again.
We had an excellent RV experience with…
We had an excellent RV experience with expert help from El Monte every step of the way.
2025年5月11日
El Monte RV - Las Vegas からの回答
We're glad you had an excellent RV experience! It's wonderful to know our expert help supported you every step of the way. Thanks for your feedback.
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