After ten years, we chose El Monte again, and we're completely satisfied with it. Picking up the rental car in Orlando went great. The friendly employee patiently answered all our questions. The RV... もっと見る
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Picked up in Linden NJ and dropped off in Orlando FL everything went flawless. At the pickup we were surprised as the staff spoke our native language (Swiss German) and explained all the details as it... もっと見る
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Generator kept cutting off Seat cushions could not velcro to base of seats Needed a larger RV New reps at site provided weird customer service. Forced to sign document . Should have been a better... もっと見る
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ein tolles Erlebnis, gute Beratung und einwandfreie Camper. Wir hatten keinerlei Probleme und hatten einen sehr tollen Urlaub mit über 5000 Meilen gefahrenen Kilometern. Immer wieder gerne. liebe Gr... もっと見る
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企業情報
当該企業による記述
El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel. From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road. At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure. We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.
Making every mile memorable.
当該企業による記述
- Over 50 years of RV experience, we are industry pioneers with a trusted reputation for quality and guest service. Offering tailored vehicle demonstrations at pickup and 24-7 roadside assistance, our crew is with you every mile.
- Road-Ready Fleet
- Choose from a range of late-model, feature-rich RVs, professionally cleaned and inspected after every trip for your safety and ease.
- From Coast-to-Coast
- With locations across the country and flexible rental options, renting an RV with us is simple and stress-free. Whether you are planning ahead, or booking last-minute, we are here to get you on the road.
連絡先
3401 Tremley Point Rd, 7036, Linden, NJ, 米国
- (908) 474-9000
We provide unforgettable journeys.
4.6
優良
35件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Right decision!
After ten years, we chose El Monte again, and we're completely satisfied with it. Picking up the rental car in Orlando went great. The friendly employee patiently answered all our questions.
The RV was really well-equipped and actually exceeded our expectations. (One day, there will surely be height-adjustable driver and passenger seats as well😉). We drove over 2,000 miles from Orlando to New Jersey without any problems. We had no trouble maneuvering our 29-foot RV at any of the campgrounds.
Returning the RV in New Jersey was also a very pleasant experience thanks to the extremely friendly staff.
We therefore highly recommend El Monte in every respect.
2026年9月21日
El Monte RV - New York からの回答
We are glad you enjoyed your experience with us after returning for another journey ten years later. It is wonderful to know that our team members in Florida provided helpful service during your departure and that our team in New Jersey ensured a smooth drop-off process at the end of your trip. We appreciate your helpful note regarding the seating comfort inside the vehicle, as user feedback helps us evaluate future upgrades to our fleet. Knowing that your long road trip up the coast went so smoothly and that navigating the campgrounds with the vehicle was hassle-free brings us great satisfaction. Thank you very much for taking the time to share your positive experience and for recommending our services to other travelers. We look forward to welcoming you back on your next adventure.
Never is enough for me of this…
Never is enough for me of this adventure and all the time we rent here the costumer service is awesome we love it 🥰
2026年9月21日
El Monte RV - New York からの回答
We are happy to hear that you always enjoy your adventures with us. Thank you for your review and kind words about our customer service.
Very wonderful staff
Very wonderful staff - wonderful communication- affordable and thorough in explaining all aspects of vacation travel needs and expectations- offered services were amazing -variety of add ons that made the trip less stressful. Highly recommend!!!
2026年9月18日
El Monte RV - New York からの回答
Thank you so much for your wonderful 5-star review! We are thrilled to hear that our staff provided excellent communication and made your vacation planning stress-free. We appreciate your high recommendation!
El Monte was very responsive to any…
El Monte was very responsive to any questions or concerns I had regarding rental. Into itself was very well mantained and clean. Wouldn’t hesitate to rent from El Monte again
2026年9月14日
El Monte RV - New York からの回答
Thank you for your wonderful 5-star review! We are so pleased to hear that we could assist you with your rental and that you found the unit well-maintained and clean. We look forward to welcoming you back again!
El Monte RV - New York からの回答
We are so glad to hear that our team provided you with a great experience. We appreciate your kind words.
Excellent service
Excellent service. We rent every year and it’s always an amazing smooth process.
2026年8月11日
El Monte RV - New York からの回答
We're so happy to hear that your rental process is always smooth and amazing! We appreciate your continued loyalty.
ein tolles Erlebnis
ein tolles Erlebnis, gute Beratung und einwandfreie Camper. Wir hatten keinerlei Probleme und hatten einen sehr tollen Urlaub mit über 5000 Meilen gefahrenen Kilometern.
Immer wieder gerne.
liebe Grüße an das Team von El Monte RV
2026年8月7日
El Monte RV - New York からの回答
Vielen Dank für Ihre tolle Rückmeldung! Es freut uns sehr, dass Sie mit der Beratung, dem Camper und Ihrer Reise rundum zufrieden waren. Wir hoffen, Sie bald wieder bei El Monte RV begrüßen zu dürfen – liebe Grüße zurück vom gesamten Team!
See you next time – we’ll be back...
Picked up in Linden NJ and dropped off in Orlando FL everything went flawless. At the pickup we were surprised as the staff spoke our native language (Swiss German) and explained all the details as it was our first rental. At the drop off the staff was helpful and and noted all the things that broke during our trip. One tip of advise: purchase the "piece of mind" insurance as something will break and with it it's covered, we cracked literally on the last mile our windshield and the insurance covered the damage. Thank you El Monte Team you made our vacation a success.
2026年8月6日
El Monte RV - New York からの回答
We are so happy to hear that your first rental experience with us was flawless from pickup in Linden, NJ, to drop-off in Orlando, FL! It's wonderful that our staff could assist you in your native language and explain everything clearly. We appreciate your kind words about our team's helpfulness at both locations. Your advice about the "peace of mind" insurance is very valuable, and we are glad it covered the unexpected windshield damage, ensuring your vacation remained a success. Thank you for sharing your positive feedback; we truly value it.
We had a great experience
We had a great experience. The RV was new, clean, comfortable and well equipped.
We just got started with the RV experience. The business owner Sabine was so nice and explained everything so well! Looking for to our next trip!
2026年8月4日
El Monte RV - New York からの回答
We're so happy to hear you had such a great experience with our RV! It's wonderful that you found it new, clean, comfortable, and well-equipped. We're thrilled to know that everything was explained so well for your first RV adventure, and we look forward to your next trip!
Increíble amabilidad del personal
Increíble amabilidad del personal
Muy fácil de reservar
Vacaciones increíbles
Un poco estricto el horario de regresar pero lo demás espectacular
2026年7月31日
El Monte RV - New York からの回答
¡Muchas gracias por la excelente evaluación! Nos alegra saber que el proceso de reserva fue fácil, que nuestro equipo fue amable y que tuvieron unas vacaciones increíbles. También agradecemos su comentario sobre el horario de regreso y nos complace saber que el resto de su experiencia fue espectacular.
Gracias nuevamente por elegirnos.
My family moved from Maine to LA
My family moved from Maine to California and decided to use an RV for this amazing adventure. The staff at the Linden, NJ office went above and beyond with their assistance and truly made our journey possible. Thank you to Sabine specifically who was very professional and kind. The vehicle was very clean, easy to operate, and perfect for what we needed. The staff at the drop off office in Santa Fe springs were also very professional. I would definitely consider using their service in the future.
2026年7月24日
El Monte RV - New York からの回答
We are so pleased to hear that our team in Linden went above and beyond to make your family's move from Maine to California a smooth and enjoyable adventure. It is wonderful to know that the vehicle met your expectations for cleanliness and ease of operation. We are also glad that our Santa Fe Springs team provided professional service during the drop-off. We truly appreciate your kind words and look forward to assisting you with future journeys.
We had an absolutely amazing experience…
We had an absolutely amazing experience renting our RV from this company! Everything exceeded our expectations—from the quality and cleanliness of the RV to the outstanding customer service.
We traveled over 6,000 km through 16 states in 21 days, visiting some of the most incredible places in the United States, and the RV performed flawlessly the entire trip. It was comfortable, reliable, and became our home on wheels.
The pickup and return process was smooth, and the team was always helpful whenever we had questions. Traveling with our family was an unforgettable experience, and having such a well-maintained RV made all the difference.
We highly recommend this company to anyone looking for an incredible road trip adventure. Thank you for helping us create memories that will last a lifetime!
2026年7月27日
El Monte RV - New York からの回答
We are absolutely thrilled to hear about your incredible 6,000 km journey across 16 states! It truly warms our hearts to know that our RV became your comfortable home on wheels and performed flawlessly throughout such an extensive adventure. We are so glad that our team could provide outstanding customer service and that the pickup and return process was smooth. Creating lasting family memories is what we aim for, and we are delighted that we could contribute to such an unforgettable experience for you. Thank you for your wonderful recommendation and for sharing your positive feedback; it means a great deal to us.
The RV was clean
The RV was clean, useful and very good quality!
The overall service was great, we will definitely come back again!!
2026年7月31日
El Monte RV - New York からの回答
Thank you for your fantastic 5-star review! We're so happy to hear that you found the RV to be clean, useful, and of great quality. We truly appreciate your kind words about our service and look forward to welcoming you back again!
Amazing first-time experience!
Super nice team, very easy to deal with and great communication! We actually canceled our reservation with a different company because they were so rude and condescending. SO glad we did - not only was the El Monte team pleasant, but their fleet is 1000x nicer than what we would have received elsewhere. Would definitely recommend them. This was our first time renting an RV and they made sure we were comfortable with everything! Great service!
2026年7月28日
El Monte RV - New York からの回答
We are so pleased to hear about your positive experience with us, especially after a less-than-ideal interaction elsewhere. It's wonderful that our team's communication and the quality of our fleet exceeded your expectations. We are truly glad we could make your first RV rental comfortable and enjoyable. Thank you for your kind words and recommendation!
Zeer vriendelijk en professioneel…
Zeer vriendelijk en professioneel personeel. Ze gaven een heldere en uitgebreide uitleg over de campers. Voor vragen was alle ruimte en tijd. Ook op de site zijn handige filmpjes met uitleg te vinden. De campers waren vrijwel nieuw, schoon en voorzien van de noodzakelijke inventaris, en alles werkte naar wens.
2026年7月11日
El Monte RV - New York からの回答
Wauw, bedankt voor de 5-sterrenbeoordeling! We zijn erg blij dat je zo'n geweldige ervaring hebt gehad. Ons team werkt hard om camperreizen zo makkelijk en spannend mogelijk te maken, en je vriendelijke woorden betekenen veel voor ons. We helpen je graag met je volgende avontuur wanneer je er klaar voor bent!
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
El Monte RV is by far the best RV rental company I've used. The pickup process was quick and easy, and returning the RV was just as smooth. The customer service was outstanding from start to finish. Everyone on the team was friendly, knowledgeable, professional, and had a great work ethic. They made the whole experience stress-free. I highly recommend El Monte RV to anyone looking for a reliable and hassle-free RV rental!
2026年7月20日
El Monte RV - New York からの回答
We are so glad to hear that your RV rental experience with us was stress-free and that our team provided outstanding customer service. We truly appreciate your kind words and recommendation!
Overall
Overall, the experience was very good; however, I felt there was a lack of communication in my language (Spanish or Portuguese) to better understand how to operate the vehicle's systems. I consider the fuel consumption to be too high—in our country, large vehicles use diesel with additives, which makes them more powerful and fuel-efficient. I also found that the gray and black water tanks fill up very quickly. All in all, it was a good experience, but better performance is needed to make the trip more enjoyable. As for El Monte, I recommend them and have no complaints, other than the points I mentioned earlier. Thank you!
2026年7月7日
El Monte RV - New York からの回答
We appreciate your detailed feedback regarding your recent experience. We are glad to hear that overall it was very good. We understand your concerns about the lack of communication in Spanish or Portuguese for operating the vehicle's systems, and we recognize the importance of clear instructions in multiple languages. Your observations about fuel consumption and the rapid filling of the gray and black water tanks are also very valuable to us. We are always looking for ways to improve our vehicles' performance and the overall enjoyment of our trips. We are committed to enhancing our services based on your insights.
First time in a RV - World Cup
First time in a RV
It was great with my family during the World Cup
2026年6月26日
El Monte RV - New York からの回答
We're so glad you and your family had a wonderful first RV experience during the World Cup! We appreciate your kind words.
El Monte RV - New York からの回答
Thanks for your 5-star review! We're glad you enjoyed our service and RV.
Very nice
Very nice, helpful and thorough staff. RV was very clean and everything worked perfectly.
2026年5月26日
El Monte RV - New York からの回答
Thank you so much for the amazing review! We’re thrilled you had a wonderful trip and a smooth rental experience. Hearing this makes our whole day. Thanks again for choosing us, and we hope to see you back for your next getaway soon!
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