After ten years, we chose El Monte again, and we're completely satisfied with it. Picking up the rental car in Orlando went great. The friendly employee patiently answered all our questions. The RV... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Generator kept cutting off Seat cushions could not velcro to base of seats Needed a larger RV New reps at site provided weird customer service. Forced to sign document . Should have been a better... もっと見る
企業が回答しました
Picked up in Linden NJ and dropped off in Orlando FL everything went flawless. At the pickup we were surprised as the staff spoke our native language (Swiss German) and explained all the details as it... もっと見る
企業が回答しました
ein tolles Erlebnis, gute Beratung und einwandfreie Camper. Wir hatten keinerlei Probleme und hatten einen sehr tollen Urlaub mit über 5000 Meilen gefahrenen Kilometern. Immer wieder gerne. liebe Gr... もっと見る
企業が回答しました
企業情報
当該企業による記述
El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel. From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road. At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure. We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.
Making every mile memorable.
当該企業による記述
- Over 50 years of RV experience, we are industry pioneers with a trusted reputation for quality and guest service. Offering tailored vehicle demonstrations at pickup and 24-7 roadside assistance, our crew is with you every mile.
- Road-Ready Fleet
- Choose from a range of late-model, feature-rich RVs, professionally cleaned and inspected after every trip for your safety and ease.
- From Coast-to-Coast
- With locations across the country and flexible rental options, renting an RV with us is simple and stress-free. Whether you are planning ahead, or booking last-minute, we are here to get you on the road.
連絡先
3401 Tremley Point Rd, 7036, Linden, NJ, 米国
- (908) 474-9000
We provide unforgettable journeys.
4.6
優良
36件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very nice
Very nice, helpful and thorough staff. RV was very clean and everything worked perfectly.
2026年5月26日
El Monte RV - New York からの回答
Thank you so much for the amazing review! We’re thrilled you had a wonderful trip and a smooth rental experience. Hearing this makes our whole day. Thanks again for choosing us, and we hope to see you back for your next getaway soon!
El Monte RV - New York からの回答
We're so glad you enjoyed our cleanliness, performance, and service. Thank you for your feedback!
Generator kept cutting off
Generator kept cutting off
Seat cushions could not velcro to base of seats
Needed a larger RV
New reps at site provided weird customer service.
Forced to sign document .
Should have been a better experience overall
2026年5月12日
El Monte RV - New York からの回答
We’re sorry to hear you experienced mechanical issues during your trip. That’s not the level of reliability we aim to provide, and we understand how disruptive this must have been.
We want to review how this unit was prepared and reinforce our maintenance checks to help prevent similar issues for future guests. If you’d like to share more details, please email customer.care.USA@thlonline.com—your feedback helps us improve.
It was first time to rented a RV
It was first time to rented a RV. A new experience to hade a vacation. Wake up in the nature was great. We meet a lot of nice people in this two weeks. The RV was perfect for us. The size was good enough for us.
2026年5月8日
El Monte RV - New York からの回答
We're happy to hear that your first RV rental provided such a wonderful vacation experience! It's great the RV size suited your needs and you enjoyed waking up in nature and meeting new people. Thank you for your positive feedback.
De camper zag er netjes verzorgd uit
De camper zag er netjes verzorgd uit. Alles wat je nodig hebt was aanwezig of kun je bijhuren. Kitchen en personal kit waren redelijk compleet. Geen plastic servies en degelijke pannen. Een snijplank ontbreekt wel. Op vragen die we hadden werd snel geantwoord. Het personeel ter plekke was vriendelijk.
Rondom Newark/ Jersey is de verkeerssituatie niet makkelijk. We hebben hierdoor regelmatig afslagen gemist.
Optie unlimited toll raden wij niet aan. Met een camper ga je als het even kan juist niet op de tolwegen rijden. Dan is $20 per dag voor de gehele huurperiode erg veel.
We hebben de El Monte C25 camper gehuurd via een tussenpersoon in Nederland. Deze is gebruikt door 2 en een gedeelte van de periode 3 personen. Met meer personen lijkt mij wat krap.
2026年4月14日
El Monte RV - New York からの回答
Wauw, bedankt voor de geweldige recensie! We zijn ontzettend blij om te horen dat u zo'n fantastische ervaring heeft gehad. We werken er hard aan om al onze klanten een uitzonderlijke ervaring te bieden, en ons team stelt uw feedback zeer op prijs. We weten dat er veel keuze is op het gebied van camperverhuur en we zijn dan ook erg verheugd dat u ervoor heeft gekozen om uw vakantie bij ons door te brengen. We kijken ernaar uit u in de toekomst opnieuw van dienst te mogen zijn en nogmaals bedankt voor de 5-sterrenrecensie!
Great service at both check-in in…
Great service at both check-in in orlando and check-out in New Jersey.
Very professional and pleasant teams
2026年3月5日
El Monte RV - New York からの回答
Thank you for the 5-star review and for sharing your experience. We’re happy you felt taken care of, and we’re grateful you trusted us with your trip. See you next time!
The teams´s dedication from rental to…
The teams´s dedication from rental to on-the-road assistance and delivery is exceptional. The rental vehicle me expectations.
2026年3月24日
El Monte RV - New York からの回答
Thank you for the wonderful 5-star review! We’re grateful you chose us for your trip and we’re glad you had a great experience. Our team works hard to make the process feel comfortable and easy to follow. Safe travels, and we look forward to helping again.
Amazing family experience
This was our first RV rental. We drove to Disney with our two kids and the trip took about 18-19 hours each way. Although we got a little car sick (most RVs are bumpy and there's not much you can do about that), we managed to power through it, utilizing the front seats. It beat having to deal with flight cancellations, TSA shortages and weather delays.
Renting an also RV gave unique options regarding places to stay. We found a beach side camp site that was the perfect ending to our vacation.
The RV was easy to manage (as far as controls, waste management and water management). Driving the RV wasn't too bad. Although we chose the Large model, we quickly settled into driving it comfortably.
With regards to the working with the dealer... we had a wonderful experience with the Linden location. Each representative was cordial, knowledgeable, helpful and accommodating. Since this was our first time renting an RV and renting a large vehicle like this, we decided to visit the dealer a couple times prior to pickup. They allowed us to tour the models so that we felt more comfortable. They also thoroughly explained operating the RV, which was also appreciated.
Once issue we faced was that we wanted to travel in early March. This was challenging because the fleet is usually winterized because of the water lines, etc. We weren't sure what mother nature would throw at us but the dealership was able to prep the camper so that we only had to fill the water when we got to the warmer states. We appreciated that.
I cannot say enough good things about the people who work at the Linden office. I would highly recommend this location as well as renting an RV in general! It has been one of the best vacations I have ever had just because of the freedom it provides.
2026年3月13日
El Monte RV - New York からの回答
Wow, we really appreciate you leaving this review! Thank you for the 4 stars and for sharing your experience. It’s awesome to hear everything went well and that our team could support your plans. Wishing you great memories from your trip, and we hope to serve you again soon!
El Monte RV - New York からの回答
Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine 5-Sterne-Bewertung zu hinterlassen! Wir freuen uns sehr zu hören, dass Sie eine wunderbare Zeit in unserem Wohnmobil verbracht haben. Wir sind stets bestrebt, jedem Gast ein positives Erlebnis zu bieten, und es freut uns sehr, dass wir dazu beitragen konnten, Ihre Reise zu einem vollen Erfolg zu machen. Wir hoffen, dass wir auch in Zukunft Ihre erste Wahl für Mietfahrzeuge bleiben, und freuen uns schon darauf, Sie bald wieder bei uns begrüßen zu dürfen!
Super quick and easy to rent and drive…
Super quick and easy to rent and drive for a 1st time RV’er.
2025年8月28日
El Monte RV - New York からの回答
Thank you so much for the wonderful review! We’re thrilled you had a great experience and that everything went well. Your kind words mean a lot to the people behind the scenes who work to keep things organized and ready for each trip. Safe travels, and we’d love to help with your next RV journey!
Rv were maintained well and the staff…
Rv were maintained well and the staff is very helpful. rented multiple times and never an issue.
2025年6月25日
El Monte RV - New York からの回答
Thank you for your review! We’re so glad you had such a positive experience. Our team works hard to make every trip smooth and enjoyable, and it means a lot to hear that reflected in your feedback. Thanks again for the 5 stars and for choosing to travel with us. We’d love to have you back!
The services and prices
Amazing experience every year I rent for an end of the summer camping with my Friend and family and it’s always an unforgettable experience! Clean and comfortable!! Always an amazing ride
2025年8月8日
El Monte RV - New York からの回答
Thank you for the 5‑star review! We’re delighted to hear you had a great time. Knowing that our efforts helped make your trip memorable really means a lot to us. With so many options out there, we appreciate you choosing us, and we look forward to helping you plan your next getaway!
El Monte RV - New York からの回答
Thank you for the thoughtful feedback! We’re really glad to hear the experience was enjoyable on your end. It was a pleasure being part of the process, and we appreciate you taking the time to share your kind words.
Great for long distance especially with kids.
This was our first time RVing and what a great experience. It allowed for the driver to rest while the other driver took the road. The kids were happy with the table for games and refrigerator stacked with our food. We went in the winter so we did have to make a few stops, but it worked out. My mother said we will not travel any other way now. I haven't driven to Alabama in years, but I just might do it again. El Monte, you will see us again. Thanks again to the team for answering all our questions and preparing us for the trip.
2026年1月6日
El Monte RV - New York からの回答
We are thrilled to hear about your great experience RVing with us! Thank you for sharing your feedback.
El Monte RV - New York からの回答
Hello Thomas,
Thank you for the wonderful review, and taking the time to share your feedback. We appreciate our customers and read every review. We pride ourselves on delivering exceptional service and we are ecstatic that we met expectations!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。